Check Point Security Management Room for Improvement

Network Security Engineer/Architect at a tech services company with 1,001-5,000 employees

I would like for Check Point to add some features like the Smart Monitor on the R77 that are available on the SmartConsole of the R80. Now, we need to open a different application to have access to it. There are some applications that worked in the past but were not too integrated with a new application that communicates with the manager. There are some applications that should be integrated into the SmartConsole. I don't know if they will be, but everything should be on the SmartConsole and we shouldn't need to open another application.

The migration from R77 Manager to R80 is a major upgrade. It's not very easy to do. There should be some kind of Wizard for a direct upgrade from the R77 to the R80. There should be an easy way for the customers to do the upgrade.

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Senior Network and Security Engineer at a computer software company with 201-500 employees

I like that the Compliance software blade is available for free with the Security Management server purchase, but it is free for only one year - after that, you have to buy an additional license to continue using it. I think such an important feature is vital for the management server, and should not be licensed separately. 

Also, the SmartConsole application used for management is currently available only for Microsoft Windows OSes. I think many administrators use macOS and Linux, so it would be nice to have native apps for these platforms as well.

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Global IT Network and Security Service Senior Specialist at a non-tech company with 1,001-5,000 employees

I've found the solution was a bit unstable. It would be better to improve the stability of the service. Another thing that needs to be improved is the Checkpoint support. Very often they were not able to solve the problems that we had. Sometimes to solve problems you need to install a new Hotfix or Custom release - and that can generate some side effects that can create instability problems. It's necessary to improve the support - especially the one that is provided in India.

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Learn what your peers think about Check Point Security Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,711 professionals have used our research since 2012.
Technology consultant at a tech services company with 501-1,000 employees

It is very difficult to recover policies from the gateway in case if you lose your security management server, and don't have a backup.

The backup functionality (Migrate export command), which covers policies, can not be operated from the GUI. Instead, we have to log into the CLI and generate a file then take it out. For those not familiar with the Command Line interface, there should be an option in the GUI for operating backups. There should also be an option to automatically schedule the backup. 

The smart dashboard is a very heavy application. If we could directly connect & manage firewalls from the Management server itself then it would make it very easy.

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Network Administrator at Nigerian Security Printing & Minting Plc

It depends on the user, but all of the checkpoints need improvement. The only place I need a bit of an update, for example, is in the endpoint management. There are some policies that are embedded that you have to examine if you have sensitive users. 

For some applications, the default acts as a manager. However, in a system with a history of being breached or where users are given access based on their job function, we seem to have issues particularly there.

The reporting should be improved in future releases. It needs to be very explicit. This is very important.

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User at a financial services firm with 5,001-10,000 employees

Support is the main area that they need to improve. Our support experience is not very smooth. We are based in Africa, and we don't know whether it is because of our region.

I would like a feature where there is a workflow to provide authorization to some users before they're able to create and apply rules. Such a feature should be integrated with the management. It should not be in the box that comes with it.

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Network Engineer at LTTS

Currently we have option to create rule with Access Role, but it is also asking network as well, so my suggestion if we mapped user and machine both then the network should be not compulsory. 

This will reduce our effort to creating rules.

Above is only my suggestion for access role rule type

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System and Network Engineer at a non-tech company with 1,001-5,000 employees

We had a lot of problems with the VPN blade on the solution.

We sometimes have trouble with the performance of the solution. Maybe some performance tuning options could be added in a future release. There should be more visibility about which blade in your firewall is causing the latency. That would be nice as well.

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ICT Officer at Kenyatta National Hospital

As for improvement, again, the bandwidth regulation is an issue - it is not up to my expectations. If they could improve that it would be good.

In future releases I'd like to see better integration with other applications and solutions.

Also, the cost of the license is too high, it's too expensive.

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Network and Security Manager at a tech services company with 51-200 employees

The client of the management needs to be improved. 

The solution is a bit slow. The speed should be improved. 

If there is a possibility to use the URL instead of client management in a future release, that would be ideal.

In the last version from 80.20, there are some issues around SSNA Diction. I would like this to be improved.

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Learn what your peers think about Check Point Security Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,711 professionals have used our research since 2012.