We would really benefit from some more visual features that can help view the impact of the security gateway in the organization. 

It'd be useful if we could use charts and graphics directly pulled from the console to emphasize our point or the need for policy adjustments or the elimination of redundant rulesets. 

I'm sure even from an operational standpoint, we could use it to track better how our day-to-day actions directly affect the company security reinforcement, where we're lacking, and what needs to continue to be done.

There is room for improvement in support because the solution needs multiple regions to reach certain features and validations. Once, we had a major issue with NAT exhaustion, and we did not have the right connection because the NAT was failing. Those logs do not have direct visibility, which is needed to identify what's happening. That, again, exhausted the CPU utilization when we used debug.

Check Point can introduce Honeypot. A honeypot is a dummy server inside the network to identify the numeric attack pattern.

The documentation must be improved. It will help the engineers to upskill themselves.

I would like to see improvement in the tool's availability.

At the moment, we have not found any point of improvement in the last three years. The tool has behaved very well both in scalability and stability. 

Perhaps the latency in the administrative part of the portal would be a point of improvement. 

The technical support of Check Point, in general, has had problems in providing effective, reliable, and timely support. On many occasions, we have had problems and it did not help us in a reasonable amount of time.

That said, in general, the tool provides the respective functionality for which it was created and protects the organization very well.

I would like to be able to see an integration with centralized management services. When I say centralized, I mean maybe even R80 management. I'd like one appliance for centralized management that could handle other features. I don't know if doing this is part of the business strategy of Check Point, however, maybe we could see it in the future.

The solution should improve integration. Today, its scalability is one of its few characteristics that must be improved. We may need to consider an alternative solution due to its complexity. We need more elasticity to make it more scalable, dynamic, and efficient. It is important to note that many of its analytics features are among the best, yet it still needs improvements and updates that are faster and more efficient under control directives and policies. We would like an easy deployment and a solution that can scale vertically or horizontally. 

The set features have been guarding our websites against external attacks effectively. 

The learning curve is complex for new users. That said, with time, everything runs effectively. The cost of deployment and maintenance is high for SMEs. We have achieved most set goals as planned without failure. 

Antivirus features block trojans and harmful content from affecting workflows, and that has saved us a lot of money. 

Updates come late, sometimes exposing the organization to attacks that can affect operations. 

This product has good features that have been of great improvement overall.

The solution is quite complete and is very prominent. It is designed to be implemented for web services. We understand that if we want to see greater connections, greater services, and a greater capacity established for primary equipment, this solution needs to evolve to make an application installed directly on equipment. If they could do this and provide the same connectivity, security, and efficiency that it has today for edge equipment, that would be ideal. If we could bring this service to mobile applications and applications directly installed on the device, we could expand and create a neural security network for all the devices we have.

Check Point Web Gateway could improve the graphical user interface to make it more appealing. However it works.

The support team’s response is not fast. The product must improve its scalability and stability.

Most of the time, we are struggling when it comes to getting support. Due to this, we have now have taken TAM support and have also taken third-party support for this product. Generally, the support experience is not what we expect from Check Point.  

An improvement that can be made at the manufacturer level is to be able to modernize the manuals and documentation more. There currently is no documentation for the most modern versions, or it is more difficult to find.

Also, they should improve the costs in order to have greater competition against other solutions. I am not saying that it is an overvalued tool. On the contrary, it is incredibly effective and safe, however, it could have price improvements to increase competition at the cost level compared to other manufacturers.

The aspects that we have evaluated over time to give an opinion on an improvement that the Check Point security manufacturer can generate are the following:

1- Improvement of technical support. It is important that Check Point can generate greater growth at the support level. Errors are not always easily solved.

2- Updated Documentation. Some documents needed to implement with the best practices are difficult to understand, take longer than expected to apply, and sometimes even require support.

3- The costs. Some Check Point features are somewhat expensive.

The product could be improved in terms of its complexity. The product requires prior knowledge and information and would be difficult for an engineer with minimal experience to understand.

We have problems configuring Check Point Remote Access VPN. The clients are connected to Remote Access VPN by IP assignment. The issue is very hard to resolve because we authenticate in Check Point.

I have not come across anything that would need to be improved as I have only worked with Check Point Web Gateway for about two years. 

Check Point Web Gateway could add an end point access function. Their competitors can deploy all data via AG Subway on mobile devices, giving customers access from the endpoint. This option has been available for some four years now at Check Point Web Gateway's competitors. 

It is expensive. Its price should be better.

I would like to see an integration of the interfaces in the next release.