Cherwell Service Management Room for Improvement

Brian McMinn
ServiceNow Architect / Lead Developer & Owner at Hana Technical Solutions

Application service mapping, GRC, SecOps, and things like that need improvement.

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Consultant at a insurance company with 51-200 employees

The solution could be more user-friendly. The workflows sometimes get complicated.

The stability, specifically in the on-premises deployment model, could be improved.

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