Cherwell Service Management Stability
It is a stable system. We've just had a couple of small incidents in four years so that's pretty good.
BM
Brian McMinn
ServiceNow Architect / Lead Developer & Owner at Hana Technical Solutions
It is a pretty stable platform. It is on-premise, so it is pretty stable because you're controlling your environment. Avante just bought them, so I don't know what Avante is going to do with it in terms of whether they are going to make it totally cloud-based.
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reviewer1748517
ITSM Specialist at a computer software company with 5,001-10,000 employees
I haven't experienced any problems with this solution from a performance point of view.
View full review »Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about Ivanti, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: April 2024.
767,995 professionals have used our research since 2012.
The solution is stable. When it was on-premises, we did have issues with it. However, now that we are on the cloud, it is much more stable.
View full review »No, that’s actually a very key point: it never stops.
View full review »Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about Ivanti, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: April 2024.
767,995 professionals have used our research since 2012.