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JR
Enterprise Integration Architect at a insurance company with 10,001+ employees
Real User
Reliable and mature with good support but the content filtering needs improvement

What is most valuable?

It's very stable and mature.

What needs improvement?

The content filtering on an application level is not as good as other solutions such as Palo Alto. While the price is fair with all of the features that it has, it should be cheaper.

For how long have I used the solution?

I have been using the Cisco ASA Firewall for seven years.

What do I think about the stability of the solution?

It's a stable solution. We have plans to continue using this solution in the future.

What do I think about the scalability of the solution?

It's a scalable product. We have 200,000 users in our organization.

How are customer service and technical support?

Cisco technical support is good.

Which solution did I use previously and why did I switch?

Previously, we…

What is most valuable?

It's very stable and mature.

What needs improvement?

The content filtering on an application level is not as good as other solutions such as Palo Alto.

While the price is fair with all of the features that it has, it should be cheaper.

For how long have I used the solution?

I have been using the Cisco ASA Firewall for seven years.

What do I think about the stability of the solution?

It's a stable solution.

We have plans to continue using this solution in the future.

What do I think about the scalability of the solution?

It's a scalable product. We have 200,000 users in our organization.

How are customer service and technical support?

Cisco technical support is good.

Which solution did I use previously and why did I switch?

Previously, we used other products. We used Fortinet and CheckPoint.

How was the initial setup?

We have a team of 50 or 60 Network Engineers to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

The price is fair. It's not the cheapest, but it's not bad.

What other advice do I have?

Cisco ASA Firewall is a good product. I would recommend it to others who are interested in using it.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Damascene Hakuzimana
Network Administrator at a transportation company with 201-500 employees
Real User
Top 20
Plenty of documentation online, but the stability and scalability could improve

What is our primary use case?

I use Cisco ASA Firewall at my company for network security.

What needs improvement?

Cisco ASA Firewall could improve by adding more advanced features such as web filtering, which is available in the next-generation firewalls. However, the Cisco ASA Firewall I am using could be old and these features have been updated.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability needs improvement.

What do I think about the scalability of the solution?

I have found the Cisco ASA Firewall scalability could improve.

How are customer service and technical support?

I have not contacted technical support. There is a lot of information on…

What is our primary use case?

I use Cisco ASA Firewall at my company for network security.

What needs improvement?

Cisco ASA Firewall could improve by adding more advanced features such as web filtering, which is available in the next-generation firewalls. However, the Cisco ASA Firewall I am using could be old and these features have been updated.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability needs improvement.

What do I think about the scalability of the solution?

I have found the Cisco ASA Firewall scalability could improve.

How are customer service and technical support?

I have not contacted technical support. There is a lot of information on the internet for troubleshooting. All you need to do is use a search engine and you will find the information you are looking for easily.

They can improve by adding a public troubleshooting process.

Which solution did I use previously and why did I switch?

I have previously used Fortinet firewalls that I have found to be better.

What other advice do I have?

I would not recommend Cisco.

I rate Cisco ASA Firewall a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SF
System Engineer at a tech services company with 501-1,000 employees
Real User
Stable, scalable, and flexible, with good support

What is our primary use case?

We use Cisco ASA for traffic control.

What is most valuable?

It's a flexible solution.

What needs improvement?

The configuration is an area that needs improvement. In the next release, I would like to see the UI include or provide web access, and more integration.

For how long have I used the solution?

I have been using Cisco ASA Firewall for five years. We are not using the latest version, as it is not available.

What do I think about the stability of the solution?

It's a stable solution and we have not had any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have approximately 2,000 users in our organization. We have plans to continue to use it.

How are customer service and technical

What is our primary use case?

We use Cisco ASA for traffic control.

What is most valuable?

It's a flexible solution.

What needs improvement?

The configuration is an area that needs improvement.

In the next release, I would like to see the UI include or provide web access, and more integration.

For how long have I used the solution?

I have been using Cisco ASA Firewall for five years.

We are not using the latest version, as it is not available.

What do I think about the stability of the solution?

It's a stable solution and we have not had any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have approximately 2,000 users in our organization.

We have plans to continue to use it.

How are customer service and technical support?

Technical support provides us with good service.

How was the initial setup?

The initial setup was straightforward. It was easy for us because we have experience.

It was already deployed when I arrived.

We have two or three guys for deployment and maintenance.

What other advice do I have?

This is a product that I would recommend to others.

I would rate Cisco ASA Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TS
IT Administration at a manufacturing company with 11-50 employees
Real User
A stable solution for protecting our edge network, with good technical support

What is our primary use case?

It provides the firewall and security for our edge network. We are using a really old ASA device that is at end-of-life, so we're replacing it.

What is most valuable?

The most valuable feature is the access control list (ACL). 

What needs improvement?

This is an older product and has reached end-of-life.

For how long have I used the solution?

We have been using Cisco ASA for probably ten years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

We're just a small company, so we have not had to scale it.

How are customer service and technical support?

The technical support is definitely very good.

How was the initial setup?

The initial setup…

What is our primary use case?

It provides the firewall and security for our edge network.

We are using a really old ASA device that is at end-of-life, so we're replacing it.

What is most valuable?

The most valuable feature is the access control list (ACL). 

What needs improvement?

This is an older product and has reached end-of-life.

For how long have I used the solution?

We have been using Cisco ASA for probably ten years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

We're just a small company, so we have not had to scale it.

How are customer service and technical support?

The technical support is definitely very good.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

Just one person is required for maintenance.

What other advice do I have?

My advice for anybody who is implementing Cisco ASA is that it is not very difficult to deploy and not very difficult to understand how to continue adding more rules to it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
NS
Network Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Very simple to deploy and stable

What is our primary use case?

Our primary use case of Cisco ASA Firewall is to protect our environment. We are customers of Cisco and I'm a network engineer. 

What is most valuable?

The solution is simple to deploy and stable. 

What needs improvement?

Technical support could be improved, they take a long time to respond. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This is a stable solution. 

How was the initial setup?

Initial setup was relatively simple, it took around six months and I deployed myself. 

What other advice do I have?

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises

What is our primary use case?

Our primary use case of Cisco ASA Firewall is to protect our environment. We are customers of Cisco and I'm a network engineer. 

What is most valuable?

The solution is simple to deploy and stable. 

What needs improvement?

Technical support could be improved, they take a long time to respond. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This is a stable solution. 

How was the initial setup?

Initial setup was relatively simple, it took around six months and I deployed myself. 

What other advice do I have?

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RM
Consultor at a government with 201-500 employees
Real User
Top 5
Impressive ISP feature but more services should be integrated

What is our primary use case?

I am using the solution as a firewall.

What is most valuable?

I like the IPS feature, it is the most valuable.

What needs improvement?

I do not like the assembly of this solution. For example, they should combine FirePOWER into one solution.

Which solution did I use previously and why did I switch?

I have used Fortinet, Palo Alto, and Check Point previously and I prefer the process of everything working together. We are in the process of moving on to Fortinet from this solution.

What other advice do I have?

I rate Cisco ASA Firewall a six out of ten.

What is our primary use case?

I am using the solution as a firewall.

What is most valuable?

I like the IPS feature, it is the most valuable.

What needs improvement?

I do not like the assembly of this solution. For example, they should combine FirePOWER into one solution.

Which solution did I use previously and why did I switch?

I have used Fortinet, Palo Alto, and Check Point previously and I prefer the process of everything working together. We are in the process of moving on to Fortinet from this solution.

What other advice do I have?

I rate Cisco ASA Firewall a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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