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Tomislav Stanojevic
Network & Security Specialist at Fonicom
Real User
Top 20
Extremely reliable and high quality technology with easy maintenance

Pros and Cons

  • "In terms of technology, Cisco is the leader in everything. I'd rather buy a second-hand Cisco switch than a brand new switch from a competitor. They're that reliable and resilient."
  • "Out of the competition, Cisco switches are easily the most expensive."

What is most valuable?

The switches are the easiest to deploy and maintain out of other competitors.

In terms of technology, Cisco is the leader in everything. I'd rather buy a second-hand Cisco switch than a brand new switch from a competitor. They're that reliable and resilient.

Cisco offers many ranges of switches and you'd know exactly if you were buying an access switch or a core switch distribution. They are definitely among the top companies. They just know how to predict things and what will evolve in the following years.

What needs improvement?

Out of the competition, Cisco switches are easily the most expensive.

There's something at Cisco called a console that is used for basic configuration and everything and I think that they excluded a normal USB. Instead of that micro USB they should put in the normal one. It would make things a bit easier.

For how long have I used the solution?

I've had experience dealing with the solution since 2010. It's been about ten years now.

What do I think about the stability of the solution?

The stability of Cisco is unmatched. We don't experience bugs or glitches or have any issues. There's been no worry of crashing. The technology is impeccable.

What do I think about the scalability of the solution?

The scalability is quite good. We've never had any issues with scaling if necessary.

How are customer service and technical support?

If the company pays for a given device's Smart Net - that's Cisco's official name for support -  then the support provided is huge. It could be challenging for people that want to fix an old switch or a router but do not have paid support anymore. That's not the case for us. I do think Cisco could be a bit better at assisting in those instances instead of just putting customers in a position where they have to buy a new device where an old one just needs a repair. Beyond that, we have no complaints and have been satisfied with the level of service they provide.

How was the initial setup?

For me personally, the initial setup was very straightforward. I have experience with the product so it helps. if you are a user who has the experience, it shouldn't be too difficult to implement. Otherwise, you will have to spend some time learning about it and how it works.

What about the implementation team?

Everything depends on the size of the network that you want to design and implement. Of course, you need a consultant if you need something with 200 users or so. Or if you don't have any expertise in IT. The question is, is Cisco switch easier or harder to configure than some other brand or our vendor? And the answer is that, in my opinion, Cisco switches are not among the easiest ones to deploy, however, they are definitely the most reliable switches. 

What's my experience with pricing, setup cost, and licensing?

Cisco is easily one of the most expensive on the market, but users are buying quality and reliability.

What other advice do I have?

The company I work with is a Premium Cisco partner. I've even based my career around Cisco vendors.

The solution is on a Private Cloud that we are renting (including equipment and the data center space and the LANs). We have obtained everything from Alban India, and our customers are mostly on our product site with the cloud. The customers include various financial companies, payment providers, etc. We're a systems integrator.

I would easily rate the solution ten out of ten. It's really great.

In terms of advice for other companies, I'd say that whether Cisco would work for them or not depends on the size of the network they want to cover. The small and midsize network users just really don't need to spend that amount of money on Cisco equipment, but the larger organizations and mission-critical environments definitely require Cisco.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
JN
User at a insurance company with 1,001-5,000 employees
Real User
Reliable and scalable

Pros and Cons

  • "Catalyst Switches perform very well, and the network is stable."
  • "If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly."

What is our primary use case?

I use Catalyst Switches in the lines of our local networks. We also use ASR routers from Cisco in one. We have other branches and about 20 or 30 buildings. It's a very large network.

What is most valuable?

The most valuable features of Cisco Catalyst are the DHCP features that I use in our routers and the PfR connections. Someone said a long time ago that he who buys Cisco is never fired. They have good solutions. 

What needs improvement?

At present, we are adopting many cloud solutions. We are connected to several cloud platforms and do a lot of business in the cloud. So I think that in general, we don't need many features at the moment unless we want to create some applications on the cloud. But that's not the case right now. We are thinking of moving all the people from these 20 buildings to one building. So with all of them in the same building, we'll need to design a new architecture. We have the ACI in our data centers, so we must see how all of this works. We don't know if we'll go to SD-LAN too. So I don't know if we'll use Catalyst or another solution—a solution with ACI, SD-WAN, or SD-LAN. At this moment, I can't say because we are starting to think about this new design.

For how long have I used the solution?

I've been using Catalyst Switches for about 25 years.

What do I think about the stability of the solution?

Catalyst Switches perform very well, and the network is stable. 

What do I think about the scalability of the solution?

Catalyst Switches are scalable.

How are customer service and support?

If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly. However, if we have a problem that requires a quick fix, Cisco support can handle it in one or two hours. But if we need two or three guys from them, it gets complicated. I don't know if the problem is, but it seems like they spend too much time analyzing the problem and passing it along to other people. Other vendors like Palo Alto and Aruba resolve problems more quickly.

How was the initial setup?

Having worked with Cisco for at least 25 years, I think it's easy, but I don't know if someone with less experience would say the same. It's easy because it's very fast. We have some labs where we implement things, and then it's mostly copy-paste — copy the configuration and paste into a new suite. So it's not difficult. Catalyst Switches don't require much maintenance. Sometimes we have problems in our network, but mostly they're not actually problems with the network itself. The business thinks that the problems are in the network, so we must call Cisco to help us prove that we don't have a problem. We can prove that, but if the data service is from Cisco, it's better. All of them. We have about seven or eight people in my company working directly with the Catalyst Switches.

What's my experience with pricing, setup cost, and licensing?

Catalyst Switches are costly. When I started working with them 25 years ago, prices were a problem too. In my opinion, they are good, of course, and they are the answer to all of our questions. I can say that.

What other advice do I have?

I rate Catalyst Switches nine out of 10. I would recommend them to others. I don't know when they will design a new edition of the bigger switches. Because if you have a branch, for instance, you a small Catalyst. You don't need a large Catalyst. But whether it's a small or big installation, I recommend Catalyst.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
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JohnVan Dijk
Vice President, Technology, Research & Development at Thales
Reseller
Top 10
A pretty good scalable and stable product

Pros and Cons

  • "It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution."
  • "Its initial setup can be simpler, and it would be great if we can work with a reference architecture. Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly. There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point."

What is our primary use case?

I am a solution architect and design authority. I define what we need and in which direction we are going to look. We then do some detailed investigation, get reports back, and make a decision. We are working on air traffic control systems. We use this solution for data centers and remote clients.

What is most valuable?

It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution.

What needs improvement?

Its initial setup can be simpler, and it would be great if we can work with a reference architecture.

Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly.

There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point.

For how long have I used the solution?

I have been working with Cisco switches for 30 years.

What do I think about the stability of the solution?

It has pretty good stability.

What do I think about the scalability of the solution?

Scalability is pretty good.

How are customer service and technical support?

We have experience with professional services. If we do a design, usually we can get some support. After we deploy a new network, we can get professional services from Cisco to help us. I think that is fine. I had an experience with Cisco last week, where they wanted to sell professional services to help us in the early design phase, where things are more conceptual. They shouldn't do that. 

Cisco should help based on the reference architecture. They should help the potential customer to get started without asking for money. I think Cisco equipment is expensive enough for that. I have no problem paying for professional services after we deploy it or when we do a detailed design. When it is early in a project's phase, we should get help from them to go in the right direction. It should be part of the normal business to work with an initial customer.

How was the initial setup?

The initial setup works well if you can build on earlier projects, but if you really have to make a completely new design, you will struggle a bit. We are working on a project now, and we have our experienced network engineers on this project, and they are struggling. The initial setup could be simpler.

It would be great if we can work with reference architectures. I have also seen something like this with other suppliers, and I really liked it. I have seen some of the ideas in the Cisco Live presentations, but I'm not sure if it is really complete and clear enough. It should be worked out a bit further so that we can work with reference architectures, and then let's say base it on multiple products that you would apply in the reference architecture. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not that cheap.

What other advice do I have?

I would definitely recommend this solution. I would rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
MR
Junior Network Engineer at a tech services company with 11-50 employees
Real User
Top 5
Good scalability with very nice stability and good flexibility

Pros and Cons

  • "The scalability is excellent."
  • "The configuration process is hard."

What is our primary use case?

We have clients that have application servers and we offer our services to them. The switches are provided alongside Cisco Firewall and they also integrate into Cisco storage.

What is most valuable?

The product is easy to use. It's very user friendly and simple to navigate.

The solution offers very good stability.

We've found the product to be quite flexible.

It integrates well with other solutions, including other Cisco solutions especially.

We've found the technical support to be quite helpful.

The scalability is excellent.

What needs improvement?

The implementation of the solution is a little bit difficult. It would be nicer if the process was a bit easier.

The configuration process is hard.

The pricing of the solution is quite high.

For how long have I used the solution?

I started working with the solution a few months ago. It hasn't been too long just yet. I'm still relatively new to the product. I'd say that it has been almost six months or so.

What do I think about the stability of the solution?

The product offers very good stability. It's reliable. We haven't had issues with bugs. It's not glitchy. It doesn't crash or freeze. It's been very good overall.

What do I think about the scalability of the solution?

The solution is quite scalable. If a company needs to expand it, it can do so. It's not a problem at all.

How are customer service and technical support?

Technical support is excellent. It's much better than other solutions. They're very helpful and responsive. They're very good at helping if we run into issues with implementations. We've more than satisfied with the level of support we receive from them.

That said, I have had a bad experience once or twice where we had an issue with an appliance and some licensing. It took Cisco a month to get the license figured out successfully. The issue was that there wasn't enough knowledge about the product and it affected the support.

However, one of the last issues we had, we were assigned a senior level person and she was very good. She sorted everything out and got it deployed in one or two hours.

Therefore, as long as you get a knowledgeable person, you're going to have a very good experience.

Which solution did I use previously and why did I switch?

While I am aware of our company using different switches in the past, I was not a part of the project. I'm not sure what product they were using.

How was the initial setup?

The Cisco implementation is tough. It's not straightforward per se. However, it's very important for the network level solutions. It's more difficult than Fortinet or other vendors. At the same time, their support for their solution is very effective and in that sense, they are actually much better than other vendors. That's why everyone prefers Cisco. They offer good help if you run into trouble.

In terms of deployment, the product takes about two or three weeks to deploy. If you are adding Fortinet or other solutions, you're looking at a month and a half for a full deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing for Cisco is expensive. However, they offer very good support services. 

What other advice do I have?

I'm not sure of the switch model. I work remotely. It would be hard for me to check.

We're a vendor company. We're Cisco partners. We have almost 10 engineers and about two or three people are dedicated to Cisco.

I'd recommend this solution to other users. I would warn companies, however, that the implementation process is tough. It's good to have some sort of support in order to deploy the solution effectively and correctly. Without help, if you don't know what you are doing, you may run into issues.

In general, I would rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
YS
Lead Presales at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Stable with good pricing and a straightforward setup

Pros and Cons

  • "Technical support is very helpful, even during implementation."
  • "The licensing process could be a bit less complex."

What is most valuable?

The solution has been issue-free.

The solution is scalable.

The stability of the product is good. We've had no problems whatsoever.

Overall, the pricing has been good.

Technical support is very helpful, even during implementation.

The initial setup is simple.

What needs improvement?

There are some models that can occasionally cause problems. If a particular switch is made for some specific use case or a particular environment, if you put that in other types of infrastructure or use cases, then you may face problems.

The licensing process could be a bit less complex.

For how long have I used the solution?

We have dealt with the solution for about three years.

What do I think about the stability of the solution?

The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. The performance has been reliable. 

What do I think about the scalability of the solution?

The scalability has been good. If a company needs to expand it, it can. However, you do need to have the right model, otherwise, you run into issues with scaling. 

We have 15 to 20 clients that use this product.

How are customer service and support?

We have good technical people and an experienced technical team who can install those switches, and do a level of troubleshooting and escalations.

Which solution did I use previously and why did I switch?

For five years, we've used Huawei. Three years ago we started with Cisco. This was mostly due to networking, as we don't have a team five years back. After that, we got the team specifically for networking and we started that with Huawei, and we got a very good response in the market. Unfortunately, due to the Chinese market, and all that stuff, that didn't last. That said, the customers who are using the technology, are still happy with the support as well as with the product.

We also occasionally use Aruba.

We didn't work with Juniper as an installation system integrator, however, we have with Cisco (including Nexus and Meraki) and Huawei, and we have had a very good experience. 

How was the initial setup?

The initial setup is good. It is easy. If you know the commands, even basic commands, you can do the normal installation. If you want to go for V-LAN and other things, routing, et cetera, level three switches kind of installations, then you may need some time and knowledge. 

For deployment and maintenance, you need a minimum of two people. Three or four is also good if it is enterprise. There are some customers where we have to do installations at three or four sites simultaneously and we have to complete that within one or two days or within a specific downtime. If the network is down, everything is down. That is when you require multiple team members. Otherwise, if that is one site and one installation with one day's worth of downtime, with two people, you can do it easily.

What about the implementation team?

Support is helpful in regard to the implementation process. My team didn't find any issues with installation.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is pretty good. As far as whatever else is available in the market, for example, if you compared it to Aruba, Juniper, or other enterprise solutions, the pricing is reasonable.  

You do require licenses. There are some licenses that you need to procure separately. By default, the licensing process is good.

Everyone has their own licensing structure. With Cisco, once you do a setup two or three times, the process gets easier and the licensing gets clearer. Until then, licensing is a little bit tricky.

What other advice do I have?

We do not use the solution in our office, however, as Test System Integrators, we have provided the solution.

I'd rate the solution at a ten out of ten. It's been quite good overall.

I would recommend the solution to other users and companies. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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TH
Product Manager at a tech services company with 1,001-5,000 employees
Reseller
Top 10
Good LAN switches with an easy initial setup and good stability

Pros and Cons

  • "Mostly the LAN switching is the most valuable aspect of the solution."
  • "Cisco applies restrictions in relation to renewals on a yearly basis. Many other brands don't have restrictions. If Cisco lifted them, they wouldn't lose so many clients to competitors."

What is our primary use case?

Typically, the solution is used for a client's official network and several times as a replacement. A client may use it to replace the total network LAN switch. 

What is most valuable?

Mostly the LAN switching is the most valuable aspect of the solution.

Clients often do not emphasize specifications of Catalyst features. They just need a switch for an office LAN and other segments. 

What needs improvement?

There are several versions of Catalyst, and yet, they are quite similar. If, in the simplest one, they could create a Catalyst segment where all the possibilities like QSFP, SFP, 10G, that would be ideal. MikroTik, a Latvian company, has that as an option. They include 1G and 10G and QSFP all in one switch. Cisco, however, divides it into several switches across these features. Cisco is likely doing it to make money. However, clients sometimes don't want to pay more for the switches and they ignore Cisco and grab other brands like MikroTik. As distributors, it makes it hard to sell Cisco when features come at such a high price. 

Another issue is the restrictions on the product. Cisco applies restrictions in relation to renewals on a yearly basis. Many other brands don't have restrictions. If Cisco lifted them, they wouldn't lose so many clients to competitors.

For how long have I used the solution?

We've been using the solution for a long time. It's been about seven to nine years.

What do I think about the stability of the solution?

The product is quite stable. It doesn't crash or freeze and there aren't any bugs or glitches. It's quite reliable.

What do I think about the scalability of the solution?

You can scale the solution and you can choose different versions that fit the sizes of a variety of organizations.

Our clients range in size. Some are smaller organizations. Others are enterprise-level companies.

How are customer service and technical support?

We talk with the support that is based in Bangladesh. They have an office in our country and provide support as necessary. We have contracts for one to three years and they provide technical and phone support to us. The support is fine, but it takes time sometimes to get the assistance we require. 

Which solution did I use previously and why did I switch?

As resellers, we work with other solutions, including Huawei, Juniper, MicroTik, and some other brands in China (as well as Cisco).

Recently, Huawei has been doing good in switching segments. They're bringing some new features that are better than or compete with Cisco, and they are very aggressive in pricing. 

The problem is they're doing only Enterprise segments. They are not doing SMB.

How was the initial setup?

The initial setup isn't too complex. However, we have very well trained technicians that really understand the process. For them, it's easy.

If our clients request it of us, we can maintain the switches for them after implementation.

What about the implementation team?

We can assist our clients with implementation if they request the service.

What's my experience with pricing, setup cost, and licensing?

The pricing of Cisco products is quite expensive. Huawei, for example, costs much less.

There aren't extra costs for additional features. All features are standard.

What other advice do I have?

We are resellers and distributors. We're partners with Cisco.

We use a variety of different versions of the solution, including 3003, 29603, and 9003. Those are three of the most popular. Which we use depends on the client and their particular needs. Sometimes we only resell the product to our clients and sometimes we also provide the solution and install and configure the Catalyst for the clients. It depends on the client's query.

Overall, I would rate the solution eight out of ten. Overall, our clients have been quite happy with the results they get from Cisco products.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Ali Mansouri
Network System Specialist at a tech services company with 51-200 employees
Real User
Top 5
Great technical support with very good scalability capabilities and good stability overall

Pros and Cons

  • "Technical support is always very helpful and fast to respond."
  • "The product should work on its pricepoints. It's an expensive solution."

What is our primary use case?

We use the solution for its switches. It's very similar to Dell or HPE - only much stronger. 

What is most valuable?

The product is very strong. It's much stronger than other options on the market, for example, Dell and HPE.

The software is excellent. 

Overall, the solution works very well and we don't have any real complaints in terms of its capabilities.

The product has been very stable and extremely reliable over the years.

You can scale the product quite well.

Technical support is always very helpful and fast to respond. 

The stability has been great over the years.

What needs improvement?

The product should work on its pricepoints. It's an expensive solution. It's the main complaint I hear from people.

For how long have I used the solution?

At this point, I've been working with the solution for seven or eight years. It's been quite a while.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. We've been happy with its performance and its stability.

What do I think about the scalability of the solution?

The product can scale very well. When it comes to doing something like stacking - for example, stacking switches, of course, it is very simple to accomplish. It's very easy to stack two or more switches in order to expand the solution out. A company shouldn't have any issues with doing so. 

We have a client that has 800 users and up on the solution.

We do plan to continue to use the solution into the future.

How are customer service and technical support?

Technial support responds quickly. They're very good at being timely. They also have a very good forum where you can ask your questions if you want to. 

Overall, it's very easy to get in touch with them and to find the answers you need to resolve issues. We're quite satisfied with eh level of support they provide to us. 

Which solution did I use previously and why did I switch?

How was the initial setup?

The initial setup is not too complex. It's pretty straightforward. For setting up the access layer, it takes about half an hour, which isn't that long. However, for the correlator - and that includes designing and drawing the map of the network and tasks such as that, it takes a few days.

What about the implementation team?

We're actually consulting and doing a project for a state company in Tehran, for more than 800 switches. We can assist clients in the implementation process if they would like s to.

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. There are less expensive options on the market. The pricing can be a pain point for some companies.

What other advice do I have?

I work often with the 3,000 and 4,000 series versions. It's not necessarily the latest version all the time.

I'd recommend this solution to other organizations.

Overall, we've been quite satisfied with their level of service. I would rate them ten out of ten. They've worked perfectly over the years.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AA
Founder at a computer software company with 11-50 employees
Real User
Top 5
Simple to use with good functionality and a straightforward installation

Pros and Cons

  • "The solution is already at the cutting edge in terms of innovation."
  • "Any improvements that they make should be in the wireless area of the product."

What is our primary use case?

We primarily use the solution as access switches they get connected to the end-users and access points and IB fronts. 

What is most valuable?

The solution is fairly simple to use.

We're able to use L2 switches with this product. We are using normal VLANS plus spanning trees.

The installation is very straightforward.

The overall functionality is very good.

The solution is already at the cutting edge in terms of innovation.

What needs improvement?

There aren't any features that are missing. It's quite a good solution.

There are two different families, the older family is not programmable. The newer family is programmable and everything is there, so for now, most of the improvement is in the capacity and the speed and other items.

They could use more layer trees or VXLAN. Any modern setup which uses the SD axis and other features would benefit from this. It would definitely be more stable as we could remove all spanning trees. It's already technically there in Catalyst 9K.

Any improvements that they make should be in the wireless area of the product.

We could see more 100 GB interfaces and higher speeds in the future.

The access levels could be improved.

For how long have I used the solution?

I've been using the solution for six or seven years now. It's been a while.

What do I think about the stability of the solution?

The solution is good in terms of stability. Everything you need is right there. It's reliable.

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand the product, they will be able to do so.

Our whole organization is currently using the solution. If I calculated all employees, it would be over 70,000 users. All of them definitely go through access switches, unless they are on remote access, in which case they don't access the switch.

We do plan to continue to use the solution going forward.

How are customer service and technical support?

As a Cisco vendor and a company that deploys the solution to our customers, we tend to handle the technical support ourselves. We assist our clients if anything happens with the solution.

Which solution did I use previously and why did I switch?

I cannot recall using any other switches. We've always used Cisco.

How was the initial setup?

The solution is not complex in terms of setup. It's rather simple and pretty straightforward.

I cannot recall how long the deployment took. It actually doesn't take that much time. It takes a couple of days for the setup and to connect everything.

The number of people you need for deployment depends on the size. For simple use cases, if you just want to plug in a new switch, you do not need many people. However, in our case, we had a campus and that takes a bit more staff.  

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

I'm not sure of the exact version of the solution we are using. It might be version 15.

I'm technically a Cisco vendor.

I would recommend this solution to others.

On a scale from one to ten, I'd rate this solution at a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: implementer
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