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SW
System Administrator at a computer software company with 11-50 employees
Real User
Top 5
Helps us connect drivers and desktops, the expandability provides flexibility

Pros and Cons

  • "A very expandable solution."
  • "The switches could be improved."

What is our primary use case?

My primary use case of this solution is for connecting up drivers and desktops. I'm a system administrator and we're a customer of Cisco. 

What is most valuable?

I like the expandability of the solution. I have a pair of 6509 catalyst switches and they use the add on boards. I also like the dual power supplies. 

What needs improvement?

We are not working off the latest version so the switches on the product are very old and that could be improved. The one gig boards are strictly one gig and not backward compatible. This switch also does not have power over ethernet, so that's old.  

I'd like to see a better web interface. I can't tell you what the existing generations have so I'm sure there have been improvements. These are so old and I'm sure modern switches now have much better tools to interface with them.

For how long have I used the solution?

I've been using this solution for over 10 years. 

What do I think about the stability of the solution?

It's clearly very stable, otherwise we wouldn't be using it anymore. The fact that we still use it shows how stable it is. 

What do I think about the scalability of the solution?

That switch was very scalable because itwas one of the ones that had nine slots in it. So it could have additional boards within.

How was the initial setup?

The initial setup was fairly straightforward but we're not doing anything fancy with it.

What's my experience with pricing, setup cost, and licensing?

We're not paying maintenance - these switches were end of life years ago. Maintenance is separate from licensing. Now there is no additional monthly recurring cost on the Cisco switches that we are running.

What other advice do I have?

This solution has been good to us, it's very solid.

I would rate this solution a nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
GC
Science Technician at a government with 201-500 employees
Real User
Top 5Leaderboard
Is easy to configure and resolves our internal problems

Pros and Cons

  • "The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security."
  • "They should also have a graphic interface for the switches too without the command line."

What is our primary use case?

We have an Academy, we know how to manage it. We have the knowledge to manage it and it gives us security. We can configure the switch to resolve our internal problems. We can use one switch for five to six years.

It's used for our processor, a small data center, and we have our network with at least 500 users.

What is most valuable?

The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security.

What needs improvement?

In the next release, they should lower the price. It's too expensive. 

They should also have a graphic interface for the switches too without the command line. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

We have 500 users. 

It requires us to have at least 10 technicians. Five technicians and other administrative staff.

In the future, we need to do disaster recovery in the cloud. We are working on-premise and our future is to use it on the cloud for our disaster recovery.

How are customer service and technical support?

We have a contract with a company that gives us support.

How was the initial setup?

The initial setup was not very complex. 

What about the implementation team?

We used a consultant for the implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis. We usually spend up to $20,000.

What other advice do I have?

I would recommend it because it's a good solution that gives you security and is easy to use.

I would rate Cisco Catalyst Switches an eight out of ten. They respond to all of our needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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KR
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Top 5Leaderboard
Reliable, has good support, is easy to install, and is well-integrated

What is our primary use case?

We use Cisco Catalyst Switches for the office network.

What is most valuable?

It can be expanded. The integration is quite easy.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than two years. We are using the latest version.

What do I think about the stability of the solution?

The stability is good. We have not had any stability issues with Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable product. We have 450 people in our organization who use this solution. We have no plans to increase usage at this time.

How are customer service and support?

What is our primary use case?

We use Cisco Catalyst Switches for the office network.

What is most valuable?

It can be expanded.

The integration is quite easy.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than two years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is good. We have not had any stability issues with Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable product.

We have 450 people in our organization who use this solution.

We have no plans to increase usage at this time.

How are customer service and support?

We don't have any issues with technical support.

When we report a problem, we receive the assistance we require.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use ATI.

How was the initial setup?

The initial setup is quite straightforward. 

The configuration is easy.

The installation took less than an hour.

What about the implementation team?

You can do the installation yourself.

This solution is being maintained by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The licensing, and maintenance fees are paid on a yearly basis.

You can also choose between a three-year and a five-year licensing fee.

When you select the longest subscription period, you will receive a discount.

Which other solutions did I evaluate?

No

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DH
Head of Project Management at a tech vendor with 1-10 employees
Reseller
A reliable brand with good performance that's easy to manage

Pros and Cons

    • "We'd like Cisco to integrate with other solutions, including their own."

    What is our primary use case?

    We're an implementor of the product. We provide this product to our clients.

    What is most valuable?

    The solution's most valuable aspect is the management.

    Our clients really trust the brand.

    The quality of the product is excellent. It offers great performance.

    What needs improvement?

    We'd like Cisco to integrate better with other solutions, including their own.

    For how long have I used the solution?

    I've been using the solution for the last two years or so.

    What do I think about the stability of the solution?

    The stability of the solution is very good. We haven't had any stability issues. There aren't bugs or glitches. It's good.

    What do I think about the scalability of the solution?

    The solution can scale. If a company needs to expand, they can do so easily.

    We typically deal with medium-sized companies.

    How are customer service and technical support?

    The technical support of the solution is good. The clients are covered under warranty. Cisco is very responsible when it comes to covering any issues for them.

    The documentation is quite good for the solution as well. It helps people understand the product.

    Which solution did I use previously and why did I switch?

    We also use HP and Extreme Networks. We work with a variety of solutions. We don't exclusively work with Cisco. Cisco does, however, have one of the highest product qualities on offer.

    What other advice do I have?

    We help our clients decide which product to use. We use Cisco and a wide variety of other products. We're implementors.

    When it comes to working with Cisco, customers are consistently offered a quality product. Many of our clients need a quality product with good performance. This solution is very reliable which is why we work with it.

    On a scale from one to ten, I would rate the solution at an eight.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    DP
    Sr. Project Engineer at a manufacturing company with 10,001+ employees
    Real User
    Top 20
    Reliable, with good virtual LAN, and outstanding support

    Pros and Cons

    • "This technology is a completely mature technology and I don't think anything needs to be changed."
    • "Scaling can be quite costly."

    What is our primary use case?

    We use this solution for LAN and WAN networking.

    We are system integrators, and we provide maintenance services for our clients.

    What is most valuable?

    The most valuable feature of this solution is the Virtual LAN.

    This technology is completely mature and I don't think anything needs to be changed.

    What needs improvement?

    Scaling can be quite costly.

    For how long have I used the solution?

    I have been working with Cisco Catalyst Switches for ten years.

    We are using the latest version.

    What do I think about the stability of the solution?

    It's an extremely stable product.

    What do I think about the scalability of the solution?

    It's a scalable solution, but at a high cost.

    Our clients have large-sized companies.

    How are customer service and technical support?

    We have contacted technical support. The support is excellent and they are efficient.

    Which solution did I use previously and why did I switch?

    We are using other brands but the volume is very small compared to the Cisco Catalyst Switches.

    Cisco has advantages in terms of stability, reliability, and scalability as well.

    How was the initial setup?

    The initial setup was complex but has since been simplified.

    To deploy with one node can take 10 to 15 minutes.

    This solution requires long-term maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The price is in an affordable range and everything is included.

    What other advice do I have?

    I would advise going with Cisco because they have an outstanding support team.

    They can support up to the extent of installation. They have other services as well, such as RMN. 

    Your network downtime is minimal, and your business will not suffer in case of any trouble in the network. I would definitely recommend going with Cisco only.

    I would rate Cisco Catalyst Switches a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    EE
    NOC Manager at a comms service provider with 51-200 employees
    Real User
    Top 5Leaderboard
    Easy to install and setup, but the price needs improvement

    Pros and Cons

    • "It is easy to use."
    • "The pricing needs improvement."

    What is our primary use case?

    We use Cisco Catalyst Switches as access switches, for connecting to what we call the last mile within the office. We connect from the patch panel to the wall jack. 

    We use layer three switchings to interconnect between branch sites.

    What is most valuable?

    It is easy to use. I have only had one course on Cisco Switches.

    What needs improvement?

    The pricing needs improvement.

    Price stops entries in Africa. We are not at that level where IT is considered a very big business enabler.

    When I compare with the competition, MikroTik or NETGEAR I can purchase the switch and use it for whatever I want. I don't have to add the license, or the BGP routing license, and an ERGP writing license. Other switches are the providers that work out of the box without additional hidden fees.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches since 2005.

    What do I think about the scalability of the solution?

    We have 1,500 end users.

    How are customer service and technical support?

    I have only ever contacted Cisco support once in the time that I have been using it, but it was not related to the switches. Rather, I contacted them regarding Cisco ISE.

    Which solution did I use previously and why did I switch?

    We started out with Cisco Linksys in 2006, now we are fully using Catalyst.

    How was the initial setup?

    It was very easy to install. The last switch I implemented took me 15 minutes to install and set up a complete network.

    We have 15 admins to manage this solution

    What's my experience with pricing, setup cost, and licensing?

    We love Cisco, but the price is very prohibitive. We don't require any licensing, we scaled down to 2960.

    What other advice do I have?

    I would not recommend using this solution in Africa.

    I would rate Cisco Catalyst Switches a six out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    JM
    Professor at a university with 1,001-5,000 employees
    Real User
    Helpful support, very reliable, but has an outdated operating system and a weird pricing model

    What is most valuable?

    It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable. 

    What needs improvement?

    Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated.

    For how long have I used the solution?

    I have been working with this solution on and off for about ten years. We are using the Cisco Catalyst 9000 series.

    What do I think about the stability of the solution?

    It is generally a very stable solution.

    What do I think about the scalability of the solution?

    It is weird in terms of scalability. By the time you get to the point of scaling up any equipment, which it is capable of doing relatively easily, it is usually…

    What is most valuable?

    It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable. 

    What needs improvement?

    Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated.

    For how long have I used the solution?

    I have been working with this solution on and off for about ten years. We are using the Cisco Catalyst 9000 series.

    What do I think about the stability of the solution?

    It is generally a very stable solution.

    What do I think about the scalability of the solution?

    It is weird in terms of scalability. By the time you get to the point of scaling up any equipment, which it is capable of doing relatively easily, it is usually out of date. You end up having to rip and replace everything anyway. So, technically, it is scalable, but in practicality, it is not.

    We're sticking with this one for a while. I am not aware of any plans to increase its usage.

    How are customer service and technical support?

    Their tech support has always been very helpful to me. I have no issues there.

    How was the initial setup?

    If you are trained, it is very straightforward. You have to be skilled in order to get it going. They do provide support for those who don't have these skills.

    What about the implementation team?

    In terms of maintenance, one person could support a thousand people, but that would be a very busy job. It is better with a team.

    What other advice do I have?

    The best advice would be to get your training done so that you get a good overview of all the solutions.

    I would rate Cisco Catalyst Switches a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    CB
    Director of Information Systems / ISSO at Spectra Technologies LLC
    Real User
    Good warranty and continued firmware support, extremely stable, and very scalable

    Pros and Cons

    • "The warranty and continued firmware support are most valuable."
    • "Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it."

    What is our primary use case?

    We have Cisco Catalyst 2960 series. We're using them for core switches at two locations. We are also using them as endpoint switches and distribution switches. 

    What is most valuable?

    The warranty and continued firmware support are most valuable.

    What needs improvement?

    Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it.

    For how long have I used the solution?

    We have been running them for 12 years.

    What do I think about the stability of the solution?

    They are extremely stable. We've been running them for 12 years, and we lost the uptime only due to power loss. We had only one of them go bad, and it was through the lightning.

    What do I think about the scalability of the solution?

    It is very scalable. We have at least one in every building, and we have over 70 buildings that we maintain. Some buildings have even up to five of these.

    How are customer service and technical support?

    Their tech support is great. We never had any issues. It is also easy to find a solution by using their community forums. Because Cisco is so widely used, you can find answers for any issue online.

    How was the initial setup?

    It was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of these switches is on the upper end. It is around $3,500 plus for a 24-Port switch. These switches are more expensive than Linksys and TP-Link, but you get what you pay for. If you look at the pros and cons per switch, you can justify the cost compared to a lesser and cheaper brand.

    What other advice do I have?

    I would rate Cisco Catalyst Switches an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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