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JM
Professor at a university with 1,001-5,000 employees
Real User
Helpful support, very reliable, but has an outdated operating system and a weird pricing model

What is most valuable?

It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable. 

What needs improvement?

Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated.

For how long have I used the solution?

I have been working with this solution on and off for about ten years. We are using the Cisco Catalyst 9000 series.

What do I think about the stability of the solution?

It is generally a very stable solution.

What do I think about the scalability of the solution?

It is weird in terms of scalability. By the time you get to the point of scaling up any equipment, which it is capable of doing relatively easily, it is usually…

What is most valuable?

It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable. 

What needs improvement?

Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated.

For how long have I used the solution?

I have been working with this solution on and off for about ten years. We are using the Cisco Catalyst 9000 series.

What do I think about the stability of the solution?

It is generally a very stable solution.

What do I think about the scalability of the solution?

It is weird in terms of scalability. By the time you get to the point of scaling up any equipment, which it is capable of doing relatively easily, it is usually out of date. You end up having to rip and replace everything anyway. So, technically, it is scalable, but in practicality, it is not.

We're sticking with this one for a while. I am not aware of any plans to increase its usage.

How are customer service and technical support?

Their tech support has always been very helpful to me. I have no issues there.

How was the initial setup?

If you are trained, it is very straightforward. You have to be skilled in order to get it going. They do provide support for those who don't have these skills.

What about the implementation team?

In terms of maintenance, one person could support a thousand people, but that would be a very busy job. It is better with a team.

What other advice do I have?

The best advice would be to get your training done so that you get a good overview of all the solutions.

I would rate Cisco Catalyst Switches a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CB
Director of Information Systems / ISSO at Spectra Technologies LLC
Real User
Good warranty and continued firmware support, extremely stable, and very scalable

Pros and Cons

  • "The warranty and continued firmware support are most valuable."
  • "Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it."

What is our primary use case?

We have Cisco Catalyst 2960 series. We're using them for core switches at two locations. We are also using them as endpoint switches and distribution switches. 

What is most valuable?

The warranty and continued firmware support are most valuable.

What needs improvement?

Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it.

For how long have I used the solution?

We have been running them for 12 years.

What do I think about the stability of the solution?

They are extremely stable. We've been running them for 12 years, and we lost the uptime only due to power loss. We had only one of them go bad, and it was through the lightning.

What do I think about the scalability of the solution?

It is very scalable. We have at least one in every building, and we have over 70 buildings that we maintain. Some buildings have even up to five of these.

How are customer service and technical support?

Their tech support is great. We never had any issues. It is also easy to find a solution by using their community forums. Because Cisco is so widely used, you can find answers for any issue online.

How was the initial setup?

It was straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of these switches is on the upper end. It is around $3,500 plus for a 24-Port switch. These switches are more expensive than Linksys and TP-Link, but you get what you pay for. If you look at the pros and cons per switch, you can justify the cost compared to a lesser and cheaper brand.

What other advice do I have?

I would rate Cisco Catalyst Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
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TG
CEO at a construction company with 11-50 employees
Real User
Top 5
Flexible, user-friendly, stable, and easily set up with the proper training

What is our primary use case?

We are a solution provider and Cisco switches are one of the products that we provide to our customers. It is primarily used for datacenter networking.

What is most valuable?

These switches are flexible and user-friendly.

What needs improvement?

Installing and configuring these switches requires the proper training.

For how long have I used the solution?

We have been selling Cisco Catalyst Switches for three years.

What do I think about the stability of the solution?

This product has very good stability.

What do I think about the scalability of the solution?

The scalability depends on the design, not the product. Based on our demand, we will continue supplying these switches to both new and existing clients.

Which solution did I use

What is our primary use case?

We are a solution provider and Cisco switches are one of the products that we provide to our customers. It is primarily used for datacenter networking.

What is most valuable?

These switches are flexible and user-friendly.

What needs improvement?

Installing and configuring these switches requires the proper training.

For how long have I used the solution?

We have been selling Cisco Catalyst Switches for three years.

What do I think about the stability of the solution?

This product has very good stability.

What do I think about the scalability of the solution?

The scalability depends on the design, not the product.

Based on our demand, we will continue supplying these switches to both new and existing clients.

Which solution did I use previously and why did I switch?

We also work with Cisco Nexus switches.

How was the initial setup?

The installation is straightforward for somebody who has been trained. Somebody has to have the training to properly configure and work with it. It cannot be used out of the box by somebody who is unfamiliar with the technology.

The length of time required for deployment depends on the size of the environment and the number of switches.

What about the implementation team?

We deploy and maintain this solution for our clients. We have a team of between 12 and 15 engineers.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product.

There are different versions of these switches, where some of them have licenses and some do not. The subscription is often renewed every three years.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cliff Matonda
System Administrator at a non-tech company with 10,001+ employees
Real User
Top 5Leaderboard
A reliable solution with good stability and scalability

What is our primary use case?

We are using 29 series. We have three switches that we use for common switches and routing. We also have a number of access switches that we interconnect to the devices in the network, such as telephone, CCTV. We have defined a number of VLANs that are running traffic between the switches, and we have done interconnections within the switches, cable, and fiber. 

What is most valuable?

It is very reliable.

What needs improvement?

Its price should be improved. It is very pricey.  Its installation can be simplified. Its installation is a bit complex.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the

What is our primary use case?

We are using 29 series. We have three switches that we use for common switches and routing. We also have a number of access switches that we interconnect to the devices in the network, such as telephone, CCTV. We have defined a number of VLANs that are running traffic between the switches, and we have done interconnections within the switches, cable, and fiber. 

What is most valuable?

It is very reliable.

What needs improvement?

Its price should be improved. It is very pricey. 

Its installation can be simplified. Its installation is a bit complex.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. You can almost do any new thing that is coming. 

Our users will always be around 80 to 90 because the interconnections occur within the switches.

Which solution did I use previously and why did I switch?

I've just been working on Cisco switches.

How was the initial setup?

Cisco solutions are a bit complex to install. They are not easy, and they require training and knowledge. When we changed our switch, it took 30 minutes to one hour.

What about the implementation team?

I installed it on my own, but most people prefer to hire a consultant.

What's my experience with pricing, setup cost, and licensing?

It is very pricey. You have to pay for support.

What other advice do I have?

I would recommend this solution. It is good. 

I would rate Cisco Catalyst Switches a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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LK
Network Operations Center Engineer at a tech company with 51-200 employees
Real User
Top 5Leaderboard
Stable, simple to use, and the technical support is good, but the pricing could be better

Pros and Cons

    • "If they worked on lowering the price, they would be able to attract more customers."

    What is our primary use case?

    This solution is used to strengthen our connections, connect to the network, as a router to multiple systems, network management, and monitoring.

    What is most valuable?

    The configuration is the most valuable feature of this solution.

    It is easy to use.

    For how long have I used the solution?

    I have been working with Cisco Catalyst Switches for one year.

    We are working with the 3750 series.

    What do I think about the stability of the solution?

     The stability of Cisco Catalyst Switches is good.

    What do I think about the scalability of the solution?

    It's a scalable product.

    This solution is used by 1,000 customers.

    How are customer service and support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We use Cisco Routers as well as Huawei Routers, and Cisco Linksys.

    How was the initial setup?

    The initial setup was straightforward. 

    The solution took them two and a half years to implement.

    What about the implementation team?

    We have a fiber team that handles solution maintenance and helps us with some technical issues.

    What's my experience with pricing, setup cost, and licensing?

    The cost could be reduced.

    If they worked on lowering the price, they would be able to attract more customers.

    We are consultants who provide licensing to our clients.

    What other advice do I have?

    When I graduate, I will have improved my English and will be able to perform more tasks.

    I am in charge of the data while learning how to deploy this solution.

    I would rate Cisco Catalyst Switches a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    AL
    Infrastructure Manager at a non-profit with 51-200 employees
    Real User
    Top 5
    Highly stable, top quality hardware and features

    What is our primary use case?

    We use this solution as a networking switch for a data center.

    What is most valuable?

    Overall top of the line solution.

    What needs improvement?

    The solution could be easy to use, you need a certificate to use it.

    For how long have I used the solution?

    I have been using this solution for approximately ten years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    What do I think about the scalability of the solution?

    The solution is not able to scale because you would need to purchase more hardware. Everybody in my organization is using the solution.

    How are customer service and technical support?

    We have not needed to contact technical support because we are using managed services which gives us…

    What is our primary use case?

    We use this solution as a networking switch for a data center.

    What is most valuable?

    Overall top of the line solution.

    What needs improvement?

    The solution could be easy to use, you need a certificate to use it.

    For how long have I used the solution?

    I have been using this solution for approximately ten years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    What do I think about the scalability of the solution?

    The solution is not able to scale because you would need to purchase more hardware.

    Everybody in my organization is using the solution.

    How are customer service and technical support?

    We have not needed to contact technical support because we are using managed services which gives us support when needed.

    How was the initial setup?

    The installation and implementation are not easy.

    What about the implementation team?

    We are using managed services for the implementation of the solution.

    A normal deployment can take from one to two months. However, this depends on the size of the site.

    What's my experience with pricing, setup cost, and licensing?

    There is a license required for the use of this solution and we pay annually.

    Which other solutions did I evaluate?

    I have evaluated Meraki switches which is an easier version of Cisco Catalyst Switches.

    What other advice do I have?

    This solution is the best in the market but there are some limitations. I am moving to the Meraki solution because it is easier to use.

    I would recommend this solution to others.

    I rate Cisco Catalyst Switches an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    AK
    Video conferencing Admin at a tech services company with 51-200 employees
    Real User
    Top 5Leaderboard
    Stable, reliable, and overall good functionality

    Pros and Cons

    • "Cisco Catalyst Switches are the best overall."

      What is our primary use case?

      We use Cisco Catalyst Switches for networking.

      What is most valuable?

      Cisco Catalyst Switches are the best overall.

      For how long have I used the solution?

      I have been using this solution for approximately six years.

      What do I think about the stability of the solution?

      Cisco Catalyst Switches is stable.

      What do I think about the scalability of the solution?

      The solution is scalable.

      We have approximately 25 customers using the solution.

      How are customer service and technical support?

      The technical support from Cisco is very good.

      How was the initial setup?

      The installation is easy if you understand the Ciscos CLA interface and your infrastructure is correct.

      What about the implementation team?

      We have CCNA and CCNP certified engineers that do the implementation and maintenance of the solution.

      What's my experience with pricing, setup cost, and licensing?

      The price of a Cisco Catalyst Switches license is expensive. 

      There is a big problem with their pricing structure. For example, there is a system called first come first serve metric for integrators. The person who logs the case gets a better price than what I receive. They give discounts to other people, such as those with certifications, and what happens is people go away from this solution because of it. I do not receive a better price which puts me in a position to promote other solutions. 

      I lost a large contact because of their pricing structure. Cisco should give the same pricing to everybody.

      What other advice do I have?

      I recommend this solution to others.

      I rate Cisco Catalyst Switches an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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      RB
      Software Engineer at a comms service provider with 51-200 employees
      Real User
      Top 5Leaderboard
      Easy to install, simple to configure, and user-friendly

      Pros and Cons

      • "We find the product very easy to use."
      • "The product is expensive."

      What is our primary use case?

      We primarily use the solution for both corporate and data centers.

      What is most valuable?

      The solution is very stable and the performance is good.

      It's easy to configure.

      We find the product very easy to use. 

      The solution can scale.

      The installation process is easy.

      What needs improvement?

      You need to predict your scaling considerations at the outset. 

      The product is expensive. 

      For how long have I used the solution?

      I've been using the solution for five years. 

      What do I think about the stability of the solution?

      The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

      What do I think about the scalability of the solution?

      The solution is scalable, however, you need to plan for future scaling at the outset, otherwise, you will be limited. 

      How are customer service and technical support?

      We are quite satisfied with technical support. They are helpful and responsive. 

      How was the initial setup?

      The initial setup is very straightforward and simple. It's not overly complex or difficult at all. 

      What about the implementation team?

      We handled the implementation ourselves in-house. 

      What's my experience with pricing, setup cost, and licensing?

      The solution could be cheaper. It's a bit expensive.

      There aren't any extra costs for licensing or customization.

      What other advice do I have?

      I'd rate the solution at a nine out of ten. We're quite happy with its capabilities. 

      I would recommend the solution to other users and companies. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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