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Riasat Ali
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Top 5Leaderboard
Very easy to manage with a long lifespan

What is our primary use case?

I'm the group head of IT and we are customers of Cisco. 

What is most valuable?

In general, this is a good product with a long lifespan and easily managed. There is good local support available as well as principal support.

What needs improvement?

I'd like to see better reporting and also integration possibilities with other platforms. It's quite an expensive product and it would be helpful if they reduced the cost. 

For how long have I used the solution?

We've been using this product for five years. 

What do I think about the stability of the solution?

This product is stable.

What do I think about the scalability of the solution?

It's a scalable product. 

How are customer service and technical support?

Support can be improved, it's…

What is our primary use case?

I'm the group head of IT and we are customers of Cisco. 

What is most valuable?

In general, this is a good product with a long lifespan and easily managed. There is good local support available as well as principal support.

What needs improvement?

I'd like to see better reporting and also integration possibilities with other platforms. It's quite an expensive product and it would be helpful if they reduced the cost. 

For how long have I used the solution?

We've been using this product for five years. 

What do I think about the stability of the solution?

This product is stable.

What do I think about the scalability of the solution?

It's a scalable product. 

How are customer service and technical support?

Support can be improved, it's usually a matter of your location. That aside, if you can reach them, the support is fine. 

How was the initial setup?

The initial setup is quite straightforward although deployment takes some time because you need to carry out the configuration and attach some additional equipment. It can take a few hours. Our implementation partner helps with the base configuration, and then they draw on our internet team to work with them. Once completed, it's handed over to our team management. We've deployed the product on five sites and we usually have one or two people dealing with any issues that arise. 

What's my experience with pricing, setup cost, and licensing?

There is an annual license fee. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manoj Chitgopeker
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Top 5
Excellent technical support, stable, simple to install, and scales well

What is our primary use case?

We use Cisco Catalyst Switches for network connectivity.

What is most valuable?

The performance of Cisco Catalyst Switches is good.

What needs improvement?

The only improvement I would like to see with Cisco Catalyst Switches is the pricing.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for five years. We use Cisco Catalyst, 9000 series.

What do I think about the stability of the solution?

The stability of Cisco Catalyst Switches is good. In our organization, we have more than 7,000 users.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are quite scalable.

How are customer service and support?

Technical support is excellent. If there is one area where Cisco…

What is our primary use case?

We use Cisco Catalyst Switches for network connectivity.

What is most valuable?

The performance of Cisco Catalyst Switches is good.

What needs improvement?

The only improvement I would like to see with Cisco Catalyst Switches is the pricing.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for five years.

We use Cisco Catalyst, 9000 series.

What do I think about the stability of the solution?

The stability of Cisco Catalyst Switches is good.

In our organization, we have more than 7,000 users.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are quite scalable.

How are customer service and support?

Technical support is excellent.

If there is one area where Cisco excels, it is in technical support.

Which solution did I use previously and why did I switch?

We use Dropbox occasionally. OneDrive is mainly what we use. We also, use Teams.

How was the initial setup?

The installation is straightforward. It's plug-and-play.

To deploy and maintain Cisco Catalyst Switches, we have a team of four people, which includes one manager and three administrators.

What about the implementation team?

You can install Cisco Catalyst Switches yourself.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees annually because we have an enterprise license agreement.

What other advice do I have?

There are other products that I personally prefer, but from an organization's perspective, I would recommend this solution.

I would rate Cisco Catalyst Switches a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JG
IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
Real User
Top 10
A reliable and scalable solution, but the pricing and licensing process could be improved

Pros and Cons

  • "I think it is a reliable and scalable solution."
  • "The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier."

What is our primary use case?

I've been using Cisco Catalyst for switching.

What is most valuable?

I find the quality of the solution to be valuable. I also like that many organizations use Cisco.

I think it is a reliable and scalable solution.

What needs improvement?

The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier.

Pricing could be cheaper as well.

For how long have I used the solution?

I've been using this solution for more than ten years.

What do I think about the stability of the solution?

I have found it to be reliable and stable.

What do I think about the scalability of the solution?

I think that Cisco Catalyst Switches is a scalable solution.

Which solution did I use previously and why did I switch?

I have used Dell and HP switches before.

How was the initial setup?

The initial setup was very easy and took only a few minutes.

What about the implementation team?

I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

I think pricing could be cheaper, depending on the range purchased.

What other advice do I have?

On a scale from one to ten, I would rate this solution at seven.

It is a reliable and scalable solution, but I think pricing could be cheaper. 

I also think that the licensing process could be improved so that staging is not tricky.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CN
IT Manager at a construction company with 1-10 employees
Real User
Top 10
High performance, scalable, and reliable

What is our primary use case?

We are using Cisco Catalyst Switches as a network switch in our organization.

What is most valuable?

The solution has high performance and we do not have to troubleshoot the network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 20 years.

What do I think about the stability of the solution?

I have found Cisco Catalyst Switches to be stable, we do not have any packet loss issues.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is scalable, we can expand the network regularly. We have approximately 150 people using the solution in our organization.

How are customer service and support?

We used technical support during the installation but after we did…

What is our primary use case?

We are using Cisco Catalyst Switches as a network switch in our organization.

What is most valuable?

The solution has high performance and we do not have to troubleshoot the network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 20 years.

What do I think about the stability of the solution?

I have found Cisco Catalyst Switches to be stable, we do not have any packet loss issues.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is scalable, we can expand the network regularly.

We have approximately 150 people using the solution in our organization.

How are customer service and support?

We used technical support during the installation but after we did not use them often.

Which solution did I use previously and why did I switch?

We have used other smaller solutions in the past but we have moved back to Cisco solutions.

How was the initial setup?

It takes a few hours to have the hardware installed.

What about the implementation team?

We have a team of two engineers that do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license to use this solution and the price of the solution could be reduced. We have spent hundreds of thousands on our Wi-Fi network.

What other advice do I have?

I highly recommend this solution to others.

I rate Cisco Catalyst Switches a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MM
Network and Infrastructure Engineer at a tech vendor with 1-10 employees
Real User
Easy to configure, good documentation, and the community support is helpful

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control. The community support is good. I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco…

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control.

The community support is good.

I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco technical support. The community support is pretty good and there are a lot of resources available online.

Which solution did I use previously and why did I switch?

I have not used networking products by another vendor.

How was the initial setup?

Catalyst switches are pretty easy to install. It takes between 20 and 30 minutes per switch.

What about the implementation team?

I am the only person who is maintaining the switches.

What other advice do I have?

This is a product that works find and I definitely recommend it. Interface-wise, it is pretty straightforward and I haven't had any issues with it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
SS
Senior Consultant
Consultant
Useful analytics, stable, and highly scalable

What is our primary use case?

I use Cisco Catalyst Switches for an SD-Access solution.

What is most valuable?

The solution works well with analytics.

What needs improvement?

Cisco Catalyst Switches could improve by having more integration with third-party products. In the next release, I would like the solution to be able to integrate easily with third-party WFi products.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately five years.

What do I think about the stability of the solution?

Cisco Catalyst Switches have very good performance and are reliable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I have been satisfied with the technical…

What is our primary use case?

I use Cisco Catalyst Switches for an SD-Access solution.

What is most valuable?

The solution works well with analytics.

What needs improvement?

Cisco Catalyst Switches could improve by having more integration with third-party products.

In the next release, I would like the solution to be able to integrate easily with third-party WFi products.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately five years.

What do I think about the stability of the solution?

Cisco Catalyst Switches have very good performance and are reliable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I have been satisfied with the technical support. They are very good.

How was the initial setup?

Cisco Catalyst Switches are complex to implement, it takes a lot of time. You need to take a lot of time to learn out to configure the solution.

What about the implementation team?

Cisco does the maintenance of the solution for us.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive compared to other products from America or Europe. They should have more competitive pricing.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Lange Wu
Deputy Chief Engineer at SYSCOM COMPUTER ENGINEERING CO.
Real User
Top 20
Easy to set up and use, stable, and the support is good

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning. By use zero touch provision , We do need a lot of config for system boot and other, That should be improved. https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing,…

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning.


By use zero touch provision , We do need a lot of config for system boot and other, That should be improved.


https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing, although they could be a little faster.

Which solution did I use previously and why did I switch?

I have not used other similar products.

How was the initial setup?

The initial setup is straightforward. The installation takes about 30 minutes per device.

What about the implementation team?

I install this product on my own. We have about 10 IT staff who can work with these switches.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GG
IT Production Engineer at a consultancy with 201-500 employees
Real User
Top 5
Highly scalable, helpful technical support, and installation reasonable

What is our primary use case?

We use Cisco Catalyst Switches to connect devices to a network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution was stable 10 years ago, there is room for improvement in this area.

What do I think about the scalability of the solution?

The solution highly scalable. We have approximately 650 users using this solution in my organization.

How are customer service and technical support?

The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

How was the initial setup?

The…

What is our primary use case?

We use Cisco Catalyst Switches to connect devices to a network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution was stable 10 years ago, there is room for improvement in this area.

What do I think about the scalability of the solution?

The solution highly scalable.

We have approximately 650 users using this solution in my organization.

How are customer service and technical support?

The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

How was the initial setup?

The installation was not difficult for me but I have been working with these types of solutions for a long time. It could be difficult for those with limited experience.

What about the implementation team?

We have a team of 10 engineers that do the implementation and maintenance of the solutions.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution could be less expensive, and we are on an annual license.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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