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MM
Network and Infrastructure Engineer at a tech vendor with 1-10 employees
Real User
Easy to configure, good documentation, and the community support is helpful

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control. The community support is good. I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco…

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control.

The community support is good.

I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco technical support. The community support is pretty good and there are a lot of resources available online.

Which solution did I use previously and why did I switch?

I have not used networking products by another vendor.

How was the initial setup?

Catalyst switches are pretty easy to install. It takes between 20 and 30 minutes per switch.

What about the implementation team?

I am the only person who is maintaining the switches.

What other advice do I have?

This is a product that works find and I definitely recommend it. Interface-wise, it is pretty straightforward and I haven't had any issues with it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Lange Wu
Deputy Chief Engineer at SYSCOM COMPUTER ENGINEERING CO.
Real User
Top 20
Easy to set up and use, stable, and the support is good

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning. By use zero touch provision , We do need a lot of config for system boot and other, That should be improved. https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing,…

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning.


By use zero touch provision , We do need a lot of config for system boot and other, That should be improved.


https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing, although they could be a little faster.

Which solution did I use previously and why did I switch?

I have not used other similar products.

How was the initial setup?

The initial setup is straightforward. The installation takes about 30 minutes per device.

What about the implementation team?

I install this product on my own. We have about 10 IT staff who can work with these switches.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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GG
IT Production Engineer at a consultancy with 201-500 employees
Real User
Top 5
Highly scalable, helpful technical support, and installation reasonable

What is our primary use case?

We use Cisco Catalyst Switches to connect devices to a network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution was stable 10 years ago, there is room for improvement in this area.

What do I think about the scalability of the solution?

The solution highly scalable. We have approximately 650 users using this solution in my organization.

How are customer service and technical support?

The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

How was the initial setup?

The…

What is our primary use case?

We use Cisco Catalyst Switches to connect devices to a network.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution was stable 10 years ago, there is room for improvement in this area.

What do I think about the scalability of the solution?

The solution highly scalable.

We have approximately 650 users using this solution in my organization.

How are customer service and technical support?

The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

How was the initial setup?

The installation was not difficult for me but I have been working with these types of solutions for a long time. It could be difficult for those with limited experience.

What about the implementation team?

We have a team of 10 engineers that do the implementation and maintenance of the solutions.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution could be less expensive, and we are on an annual license.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DG
Consultant at a comms service provider with 501-1,000 employees
Consultant
Top 20
Easy to scale, efficient technical support, and affordably priced

What is our primary use case?

We are implementors. We implement this solution for our customers as access switches. They connect the users to the network and identify them.

What is most valuable?

The most valuable feature is network access.

What needs improvement?

I would like to see the integration of the 2960 SX switches. I would also like to see more information about them.

For how long have I used the solution?

I have been using this solution for six months. We are using Catalyst 2960-SX and Catalyst 3560.

What do I think about the stability of the solution?

Cisco Catalyst Switches are very stable.

What do I think about the scalability of the solution?

It's a very scalable solution. They are very easy to scale. We have approximately 40 users in our organization…

What is our primary use case?

We are implementors. We implement this solution for our customers as access switches. They connect the users to the network and identify them.

What is most valuable?

The most valuable feature is network access.

What needs improvement?

I would like to see the integration of the 2960 SX switches. I would also like to see more information about them.

For how long have I used the solution?

I have been using this solution for six months.

We are using Catalyst 2960-SX and Catalyst 3560.

What do I think about the stability of the solution?

Cisco Catalyst Switches are very stable.

What do I think about the scalability of the solution?

It's a very scalable solution. They are very easy to scale.

We have approximately 40 users in our organization who are using it.

How are customer service and technical support?

Cisco technical support is very efficient.

How was the initial setup?

The initial setup was simple and straightforward.

Our administrators maintain this solution.

What about the implementation team?

We had some help from Cisco it implement these switches. 

What's my experience with pricing, setup cost, and licensing?

I don't know a lot about the price, but they are affordable compared with other solutions.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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RJ
Firewall Engineer at a marketing services firm with 1-10 employees
MSP
Top 5Leaderboard
Extremely stable, scalable, and excellent technical support

What is our primary use case?

I am using this solution as a network switch for my clients.

For how long have I used the solution?

I have been using the solution for many years.

What do I think about the stability of the solution?

I have found this solution to be extremely stable.

What do I think about the scalability of the solution?

The solution is scalable and there are approximately 700 people using the solution in one client's organization. I have plans to keep using the solution in some cases.

How are customer service and technical support?

The technical support of Cisco is very good.

Which solution did I use previously and why did I switch?

I have previously used HP, Jupiter, and Fortinet solutions.

How was the initial setup?

The installation should be done…

What is our primary use case?

I am using this solution as a network switch for my clients.

For how long have I used the solution?

I have been using the solution for many years.

What do I think about the stability of the solution?

I have found this solution to be extremely stable.

What do I think about the scalability of the solution?

The solution is scalable and there are approximately 700 people using the solution in one client's organization. I have plans to keep using the solution in some cases.

How are customer service and technical support?

The technical support of Cisco is very good.

Which solution did I use previously and why did I switch?

I have previously used HP, Jupiter, and Fortinet solutions.

How was the initial setup?

The installation should be done by someone that knows Cisco solutions very well. I am certified in the solution so it was not difficult for me.

What about the implementation team?

I have done the implementation myself but in some circumstances, I need assistance from Cisco.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could be reduced, it is expensive and I am using an annual license.

What other advice do I have?

I would recommend this solution to others, it is very good.

I rate Cisco Catalyst Switches a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Iman Mo
Senior Network Administrator at Calm blue ambassador - abcallcenter
Real User
Top 20
Straightforward to upgrade, simple to configure, and good online community support

What is our primary use case?

We are using this solution as a switch for networks.

What is most valuable?

Cisco Catalyst Switches are easy to use, simple to configure, and straightforward to upgrade. Additionally, CDN has been very helpful for separation.

What needs improvement?

The solution could improve by adding a user-friendly GUI. We use third-party applications for log monitoring that are expensive and if Cisco could provide log monitoring as part of this solution it would be beneficial.

For how long have I used the solution?

I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have approximately 200 users using this…

What is our primary use case?

We are using this solution as a switch for networks.

What is most valuable?

Cisco Catalyst Switches are easy to use, simple to configure, and straightforward to upgrade. Additionally, CDN has been very helpful for separation.

What needs improvement?

The solution could improve by adding a user-friendly GUI. We use third-party applications for log monitoring that are expensive and if Cisco could provide log monitoring as part of this solution it would be beneficial.

For how long have I used the solution?

I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have approximately 200 users using this solution in my organization.

How are customer service and technical support?

We have not used the technical support from Cisco. However, we have used Cisco Forums where we can write a question and one of the technical engineers will respond.

How was the initial setup?

The installation is not difficult, it comes with good documentation that can be followed.

What about the implementation team?

We did the implementation of the solutions.

What other advice do I have?

I rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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OP
Electronic Engineer at a tech vendor with 11-50 employees
Reseller
Top 5
Is stable, configurable, durable, and easy to manage

Pros and Cons

  • "Cisco Catalyst Switches is very stable, configurable, and durable. It is also easy to manage."
  • "It would be good if Cisco Catalyst Switches could align maintenance with one version."

What is our primary use case?

My customers are using Cisco Catalyst Switches for communication in different areas in the enterprise. My customers who use this solution are medium sized companies.

What is most valuable?

I think this solution is very good. I manage other solutions, and compared with those, Cisco Catalyst Switches is very stable, configurable, and durable. It is also easy to manage.

This solution is cheaper than other solutions.

What needs improvement?

It would be good if Cisco Catalyst Switches could align maintenance with one version.

Also, the protocols for management should be better.

For how long have I used the solution?

I have about five years of experience with this solution.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

Compared to the price of other solutions such as Huawei and HP, Cisco Catalyst Switches is a cheaper solution.

Which other solutions did I evaluate?

My customers have evaluated Huawei and HP.

What other advice do I have?

I recommend Cisco Catalyst Switches and rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Mitku Bitew
Network Administration Section Head at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Good for computation and backup; lacks some features and not user-friendly

Pros and Cons

  • "The solution is good for computation and backup."
  • "We need to rely on other devices to provide management features."

What is our primary use case?

Our company is in the financial sector and we are customers of Cisco. 

What is most valuable?

The solution is good for computation and backup. 

What needs improvement?

We need to rely on other devices to provide management features. Other solutions provide more features and Catalyst Switches is not user-friendly. Even the configuration is difficult for our new engineers. Cisco has some weaknesses. 

For how long have I used the solution?

I've been using this solution for 13 years. 

How are customer service and support?

The technical support is very good, but anything support-related is based on payment. Without paying you won't see any service from Cisco. The same goes for training which requires payment. Other solutions provide training without payment but not Cisco.

What's my experience with pricing, setup cost, and licensing?

The technical support license is very difficult because you can only get support if you've purchased the hardware. After you own the devices you still have to pay for support and pay for the license. Everything is an added cost. 

What other advice do I have?

There are alternative solutions now penetrating the market and because of difficulties with configuration in this product, there are now more appealing options. 

I rate the solution seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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