Cisco Cloud Mailbox Defense Pros and Cons

Cisco Cloud Mailbox Defense Pros

reviewer1376670
Director IT Security at a health, wellness and fitness company with 10,001+ employees
The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Cloud Mailbox Defense, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment.
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reviewer1378053
Systems Administrator at a university with 1,001-5,000 employees
On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that.
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Cisco Cloud Mailbox Defense Cons

reviewer1376670
Director IT Security at a health, wellness and fitness company with 10,001+ employees
There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.
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reviewer1378053
Systems Administrator at a university with 1,001-5,000 employees
The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.
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