Cisco Cloud Services Router Customer Service and Technical Support

ITDirect93f2
IT Director at a Consumer Goods with 1,001-5,000 employees
The technical support was okay. The product was fairly new at the Amazon store at that point in time, so the first tech was not very familiar with it. However, they were able to pass it off to somebody else who was able to help me. View full review »
CloudSol4cd7
Cloud Solution Architect at a consultancy with 10,001+ employees
The technical support from Cisco is good. I would rate them at least a nine out of ten, if not ten out of ten. View full review »
Anthony Petecca
Manager IT and Security at Health Street
If we needed technical support, we would call Cisco and ask for assistance. View full review »
Find out what your peers are saying about Cisco Cloud Services Router vs. Cisco Enterprise Routers and other solutions. Updated: September 2019.
371,355 professionals have used our research since 2012.
ProjectM702c
Project Manager at a retailer with 10,001+ employees
Our contacts within Cisco were available for us for technical support, so that has work out fine. View full review »
CloudEng5789
Cloud Engineer at a tech services company with 1-10 employees
We work with the Amazon team for support, not Cisco. We are neither happy nor unhappy with the support. It could be better. I am missing a single pane of glass, where I can see all the connections, etc. View full review »
Thomas Fitzgerald
Enterprise Services Manager at AdvanSix
Our experiences with their technical support have been positive. View full review »
Find out what your peers are saying about Cisco Cloud Services Router vs. Cisco Enterprise Routers and other solutions. Updated: September 2019.
371,355 professionals have used our research since 2012.
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