Cisco Cloud Services Router Reviews

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Jimmy Dharia
Real User
Senior Cloud Engineer at Pentagon Federal Credit Union
Dec 06 2018

What is most valuable?

Feature-wise, Cisco is easy to configure. I know the command line. Therefore, it's easy for me to program it the way I want, and it's just a convenient tool. It's robust, and it works. The bandwidth… more»

How has it helped my organization?

I now have ease of flexibility, ease of use, and most importantly, convenience. Before, creating a new account (a new VPC) in AWS, we would have to establish VPN tunnels with on-premise, which was a… more»

What needs improvement?

Cost is a big factor. We would like to see the price reduced.

What's my experience with pricing, setup cost, and licensing?

They could make it a little cheaper. It is a lot of money. It's almost $25,000 USD a year if I buy directly from AWS Marketplace, and we need at least two of them. We would prefer to go through the… more»

What other advice do I have?

Keep a long-term goal in mind. Where do you want to get to: * If it's a small environment, I would not pay for a CSR. It's too expensive. Go for something cheaper. * If it's a bigger environment and… more»

Which other solutions did I evaluate?

We evaluated Fortinet, SRX, and Palo Alto. We also looked at Openswan, which is an open source. I chose Cisco because I am more familiar with it. I have a lot of certificates in Cisco, so I'm more… more»
Real User
IT Director at a Consumer Goods with 1,001-5,000 employees
Dec 12 2018

What is most valuable?

The deployment was pretty quick, so the AWS Marketplace options are very helpful. We are also very familiar with SCO OS and are able to bring those skills and commands into Cisco CSR, which made logical sense for us to use it. It has the… more»

What needs improvement?

I would like some deployment examples and guides specific to AWS VPCs and how to separate your subnets. Then, how they tie-in with the Internet gateway and any NAT services that we are running on our VPC. This would be extremely helpful… more»

What's my experience with pricing, setup cost, and licensing?

The should make the Dynamic Multipoint VPN solution more affordable. Right now, at 10MB or 20MB, it makes a lot of sense. However, at 100MB, it doesn't scale well and the price goes up significantly. We found purchasing through the AWS… more»

What other advice do I have?

The product has value. I recommend having a partner who has integrated it before and can bring that expertise to the table. Just because your good with the physical appliances doesn't mean you will be able to exactly translate that into the… more»

Which other solutions did I evaluate?

We are still looking at alternatives. We are looking at Palo Alto as an alternative and using their IPSec tunnels. We have familiarity with the Cisco operating system, which is why we chose CSR. We have been using Cisco products forever.
Find out what your peers are saying about Cisco Cloud Services Router vs. Cisco Enterprise Routers and other solutions. Updated: September 2019.
370,655 professionals have used our research since 2012.
Real User
Cloud Solution Architect at a consultancy with 10,001+ employees
Jan 06 2019

What is most valuable?

The most valuable feature is its routing abilities. My experience with purchasing through AWS Marketplace was pretty smooth. We pay the same license cost as we do for long-term devices. We chose to… more»

How has it helped my organization?

Cisco has helped improve my organization in the was that it actually helped us to get the communication between on-prem and cloud to become smoother since we got it.

What needs improvement?

They have an online registration that happens after they pick up block months. If they could decrease to yearly or something, sometimes the device is not cell phone accessible. That becomes an issue… more»

If you previously used a different solution, which one did you use and why did you switch?

We chose Cisco because the license cost is not that high and it's easy to consume on AWS. It gives access to so many variables that can be used, and even again, on Prime we're using the same one. I… more»

What other advice do I have?

I would rate this solution an eight and not a ten: first, because we don't have automation available in-house and they give us the ability to deploy it on the cloud. Second, because of the license… more»

Which other solutions did I evaluate?

We also looked at Arista alongside Cisco. We didn't end up choosing them because of the cost of the license, the bandwidth, and the support to different routing protocols. Considering what we have… more»
Juan David Arias Munoz
Real User
Cloud Developer Product Director at a tech services company with 1,001-5,000 employees
Dec 10 2018

What is most valuable?

In this use case, AWS has a reference architecture to enable the Cisco routers in high availability and Transit VPC. This is a very powerful router and can enable us to use Transit VPC in AWS, and… more»

How has it helped my organization?

When the customer buys Cisco, they receive security and the capabilities to do many thing with networking, like routing and installation of networks. The most important thing is the security, as it… more»

What needs improvement?

The possibility to use on-premise the same protocols as they're using on the cloud. When we want to do a high availability architecture, we have to use AWS features. The Cisco does not give you these… more»

What's my experience with pricing, setup cost, and licensing?

The licensing model is good with this appliance: Bring Your Own License (BYOL). We never buy the product on the AWS Marketplace. We only download it. We always use BYOL. We never buy the license in… more»

What other advice do I have?

I would recommend Cisco. It's a very powerful router and a very important player in the routers of the world. It can provide many solutions that the customer needs. When AWS when offers Transit VPC… more»

Which other solutions did I evaluate?

We also evaluate Fortinet with our customers. They generally don't want to change products, which is the main reason for staying with Cisco.
Anthony Petecca
Real User
Manager IT and Security at Health Street
Dec 23 2018

What is most valuable?

It is supported by Amazon. They had documentation on how to set it up. It was supported by Amazon, so if I had problems, I could get help from Cisco or Amazon.

How has it helped my organization?

It allowed us to create a more secure VPN than we would have been able to do without it.

What needs improvement?

It is too complex. It is not easy to set up, even with the documentation that they provided. It is a little confusing. I would like a GUI interface. The command line is not very straightforward, especially if you don't use it every day.

What's my experience with pricing, setup cost, and licensing?

The cost needs improvement. It is very expensive through the AWS Marketplace. Purchasing through the AWS Marketplace was easy; click a button and you have it. Our organization saw it was in Cisco's documentation, and that is how we set it… more»

What other advice do I have?

The product is fantastic. It just costs to keep it running. If you have the revenue for it, it is a good product. My current business is small, so we can't use it, as it's too expensive. Though, it would be a good product for a mid-to-large… more»
Real User
Project Manager at a retailer with 10,001+ employees
Dec 17 2018

What is most valuable?

The stability and history that it has working successfully on AWS. Also, AWS highly recommends this product.

What needs improvement?

The ease of use within the AWS environment needs to improve. Sometimes, it is very esoteric in how you use it. Therefore, you have to learn to use it, then you are able to.

What's my experience with pricing, setup cost, and licensing?

Purchasing it through the AWS Marketplace was very simple. We went through the AWS Marketplace because it was the easiest way to get the product up and running very quickly. The price is a little high, more than what we wanted to pay. This… more»

What other advice do I have?

It offers exactly we need. It was easy to get up and running. The support was available when we needed it. Ultimately, it is just a very expensive product. Make sure you scale at the right level that you are at for the products that you… more»

Which other solutions did I evaluate?

This product is highly recommended by AWS, so we did not consider other products.
Real User
Cloud Engineer at a tech services company with 1-10 employees
Dec 11 2018

What is most valuable?

It does what it is supposed to do.

How has it helped my organization?

It connects all the accounts with the weaknesses, and this is what we were looking for. Also, it connects with the on-premise side.

What needs improvement?

It does the job, but it's not cloud native. It could be even better, like having a single pane of glass and being less expensive. However, the product works.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace was easy. It was almost a one-click process to purchase CSR. The product is too expensive on the AWS Marketplace.

What other advice do I have?

We use only the cloud version of the product.

Which other solutions did I evaluate?

We looked at Aviatrix, but then decided to use Cisco CSR. We decided to go with Cisco because it was more known in the network sector than Aviatrix. Also, we have a long time relationship with Cisco… more»
Luis Henriquez
Consultant
Hewlett Packard Enterprise Solution Architect at a tech services company with 11-50 employees
Jan 14 2019

What is most valuable?

The most important feature is that it is designed for mobile vehicle communication in harsh conditions. It is also: * easily and rapidly deployed * highly available * highly secure * reliable. Also, in terms of integration and configuration… more»

How has it helped my organization?

It provides us with highly secure, reliable, and easy-to-manage 3G/4G LTE WAN cellular and wireless LAN connectivity for mobile environments. It has delivered high-speed secure VPN services with High Availability, strong firewall… more»

What needs improvement?

Cisco should improve on the operation due to a clock signal component failure. I would also like to see better security, where there are more access controls and data confidentiality.

What's my experience with pricing, setup cost, and licensing?

The pricing is good for what it offers.

What other advice do I have?

It integrates with multiple solutions but I have only tried it with AWS solutions. I would rate it at eight out of ten. It is a good solution but they have to improve on the security.
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Find out what your peers are saying about Cisco Cloud Services Router vs. Cisco Enterprise Routers and other solutions. Updated: September 2019.
370,655 professionals have used our research since 2012.

Cisco Cloud Services Router Questions

What is Cisco Cloud Services Router?

The Cisco Cloud Services Router 1000v (CSR 1000v) is a virtual-form-factor router that delivers comprehensive WAN gateway and network services functions into virtual and cloud environments. Using familiar, industry-leading Cisco IOS XE Software networking capabilities, the CSR 1000v enables enterprises to transparently extend their WANs into provider-hosted clouds. Similarly, cloud providers themselves can use it to offer enterprise-class networking services to their tenants or customers.

Also known as
Cisco CSR, Cisco Cloud Services Router 1000v, Cisco CSR 1000v
Cisco Cloud Services Router customers

Under Armour, HealthSparq, Adobe

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