Cisco CloudCenter Room for Improvement

Sebastien Morisette
Senior Architect Principal Infrastructure at Intact Financial Corporation
The improvement I would like to see are not one thing particular to CloudCenter. I'd say it's more of a message that the system is still using a lot of the different products and if they would all just fit better together, they all could be faster together. We noticed it's just the pace at which the actions start. CloudCenter could integrate faster with all this cloud. CloudCenter is one thing. We're doing a good job. We're asking them all a job together so that I get the best value out of purchasing online. We typically use a lot of Cisco products at the same time. One of the things that are holding us back right now is the fact that, first of all, we're on the old version, version 4.10. The upgrade path towards CloudCenter Suite, version 5, is actually available as 5.1, which is targeted to be released this summer or early Q4. So we're still waiting on that. They have to port the old VM based on a Java-based application and database into the container. It has to migrate all of our stuff from the old system to the new one. So we have a lot of work to do there because they did a significant architecture change for that. Once we've done that, the next thing missing for us is as follows. We have ACI, another product introduced exclusively with CloudCenter software. They have a system stack. In order to manage this stack, which we have deployed in at least three sites right now and have had to use, we'll call it the multi-site orchestrator. So that tool actually provisions the software networking points on every site. We will need CloudCenter to talk to that component instead of talking to an individual site. We are going to be using the multi-site capabilities of ACI. Typically this is a feature that will be added. I've already met with the Cisco team and they know about it. We've seen them two times to build up the backlog. That's how customer-driven Cisco is for us right now. We're able to meet them on a regular basis and share and build a backlog. Those would be the things that I would like to see, but they're all already aware of them and it's stuff that's on the roadmap. For the rest, they're very responsive to their environment. View full review »
Architecte Technologies at Intact Financial Corporation
I'm looking for another product that's going to be quite simple and that's going to be more aligned with DevOps orientation so that they can do scripting, etc. I know that you can do it with CloudCenter, with the API, however, it's not perfect yet. I'm not a big fan of CloudCenter. I don't have anything against it, however, the on-premise version has been so hard to upgrade and maintain. We need too many machines just to have a cloud portal. That is very hard to manage and sustain with the versions. Every time that we have upgraded this product to go from version 4.0 something to the latest version under 4.0, we have to spend days and days with Cisco due to all the bugs. Our setup is straightforward. It's not because we did the setup too much complex. We have the base setup and every time that we're creating it, it's pain. The upgrade is always failing. They need to get way better at upgrading the solution. We're the company that uses this solution the most in the entire world, and we've really been pushing for Cisco to make improvements, however, now it's coming to end of life, so they aren't going to happen. View full review »
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