Cisco Email Security Reviews

Cisco Email Security is the #1 ranked solution of our top Email Security tools. It's rated 4.4 out of 5 stars, and is most commonly compared to FireEye Email Security - Cisco Email Security vs FireEye Email Security

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Phillip Collins
Real User
Sr Infrastructure Engineer at Delta Plastics of the South
Jun 23 2020

What is most valuable?

Their trajectory feature is the most valuable. What I mean is that it has the ability to tell us, after an email has been delivered, where else it went, once it got… more »

How has it helped my organization?

The last time I checked, which was about a month ago, when I looked at all the emails sent to any of our domains — because we have about 10 email domains, and they all go… more »

What needs improvement?

When it comes to phishing, I would not give this appliance a perfect score by any means. It's hard to get a perfect score on phishing with any solution. But typically, in… more »

What's my experience with pricing, setup cost, and licensing?

You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is… more »

Which solution did I use previously and why did I switch?

Before this, we really didn't have a comprehensive email solution. We were simply using the antivirus on the machines. We didn't have anything to stop it from ever getting… more »

What other advice do I have?

Take Cisco up on the offer to walk you through the implementation. It's not that it's a necessity, but it certainly gives you a good feeling, when you're done, that you've… more »

Which other solutions did I evaluate?

The only other vendor we really looked at seriously at the time was going with a Microsoft solution and Office 365. Even back then they had something, not that it was very… more »
Andrew Fisher
Real User
Digital Program Manager at a healthcare company with 10,001+ employees
Jun 25 2020

What is most valuable?

The bulk of the email stopped would be marketing. Spam-related email tends to be our biggest issue. The most dangerous contain malicious content, and those tend to be the worst. The biggest issues are… more »

How has it helped my organization?

Cisco Cloud Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the… more »

What needs improvement?

I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate. I know there are a lot more documents in the later versions… more »

Which solution did I use previously and why did I switch?

Prior to using Cisco Cloud Email Security and my being at the organization, they had a Qbot massive issue. I don't know a lot of the detail, but at the time, we had a lot of machines that had to run… more »

What other advice do I have?

Don't have an organization that doesn't have this sort of protection in place. If I was to be in another organization, and they didn't have this sort of protection, I would definitely be advocating… more »

Which other solutions did I evaluate?

Office 365’s native security controls to protect your organization compared to this solution are terrible. With Office 365, unless you actually pay for the advanced options with email security… more »
Learn what your peers think about Cisco Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,194 professionals have used our research since 2012.
Real User
Information Security Analyst at a healthcare company
Apr 24 2019

What is most valuable?

One of the nicest things is that parts of it are highly intuitive. For instance, black-listing, white-listing, and things of that nature are very easy to do and they're very intuitive. You wouldn't… more »

How has it helped my organization?

One of the things that I like most is that, since we do have a Cisco Enterprise agreement - we have a lot of Cisco products - we're able to consolidate reporting a lot better. Reportability is a lot… more »

What needs improvement?

We find bugs, just like anyone else. We bring them to Cisco's attention. If there was one area I would like to see improved it might be having someone who can help us when Cisco comes out with a new… more »

Which solution did I use previously and why did I switch?

We were using Proofpoint and then we switched to Cisco. As I mentioned above, reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent… more »

What other advice do I have?

In retrospect, I would probably want to talk to someone like myself. I'm now using Cisco security appliances and I can see how someone like me in another agency would benefit from talking to me about… more »

Which other solutions did I evaluate?

Our top-three choices were considering staying with Proofpoint, as well as Cisco, and Microsoft. We were looking at the bigger names.
Security Officer
Real User
Regional ICT Security Officer EMEA at a energy/utilities company with 10,001+ employees
Apr 25 2019

What is most valuable?

Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number, before we ended up… more »

How has it helped my organization?

When we first had Cisco hardware, we were having significant problems in that we were getting something like 10,000 emails per device per hour. We have four devices, so if we calculate that up it was… more »

What needs improvement?

We have occasionally had hardware problems because we are using an appliance-based solution, but that might change.

Which solution did I use previously and why did I switch?

We switched to using IronPort because it gives us a second line of defense from spam, phishing, and all the other problem emails. One of the reasons was that there was a major spike in the number of… more »

What other advice do I have?

Having a good understanding of the product helps in the implementation process, so do some upfront training before you adopt the product. Be closely involved with Cisco support or the Cisco… more »

Which other solutions did I evaluate?

We did evaluate other options, but it was a long time ago so I'm not sure I can remember which other options we considered.
Real User
Security Engineer at a energy/utilities company with 201-500 employees
Apr 25 2019

What is most valuable?

We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around… more »

How has it helped my organization?

In regards to what we filter out, we don't have a lot of information. We have a small team who handles most of the software, including the email filtering and email… more »

What needs improvement?

Having Cisco Email Security as a standalone solution is not good enough. It needs to be combined with another solution. For example, it will not stop all phishing and… more »

What's my experience with pricing, setup cost, and licensing?

It is not that costly. We pay for the solution through a contractor and pay an annual fee.

Which solution did I use previously and why did I switch?

We did not use a solution prior to this one. We were looking to automate most of the stuff related to email filtering, so the solution bought from IronPort (now a part of… more »

What other advice do I have?

I would recommend to use Cisco Email Security first as your email filtering solution, but do not rely on it as your only solution. I like the product because it is very… more »

Which other solutions did I evaluate?

We are currently using two different email security products, which is how we are able to identify the pros and cons of Cisco Email Security. We use a similar product… more »
John Agunbiade
Consultant
Network Security Engineer at a tech services company with 11-50 employees
Apr 16 2019

What is most valuable?

The most valuable feature was the anti-spam feature. You could set rules to block emails based on specific words like "pornography," "sex," "guns," "violence." That was one thing I liked about it… more »

How has it helped my organization?

We used to get emails with viruses that would impact the business or we would get emails with malware. We were able to scan the email and clear it or block emails with viruses. That was the business… more »

What needs improvement?

There were a couple of access issues. Also, they need to keep their intelligence top-notch. I remember a particular phishing email that came through to my then-CEO. So they could improve on their… more »

What's my experience with pricing, setup cost, and licensing?

The licensing was not per user, the licensing model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly. Aside from the standard licensing fees, you… more »

What other advice do I have?

Email security is a must-have, and as much as the cloud providers will tell you they have security, from our own experience, the vendors' security products are a bit superior. The reasons I chose ESA… more »

Which other solutions did I evaluate?

After using ESA we used Trend Micro. The difference between them is just the vendor. There's really no difference. Same approach. It's the same technology. I would say Trend Micro is more granular… more »
Gaurav Shakya
Real User
Information Security Administrator at a tech vendor
Apr 22 2019

What is most valuable?

One of the most valuable features would be the logs. There were detailed logs available. That was a seriously good feature. There were cases in which some spam mails penetrated through ESA; users reported that these were spam. The support was also good from Cisco. I got in touch with support and… more »

What needs improvement?

They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters. They can definitely work more on that. They can also work on the updating of the appliance. We had to do it once, when I was part of the engineering team. We had to… more »

Which solution did I use previously and why did I switch?

When I got there, ESA was already implemented. We were only tuning it. Before my organization took over the operations for that bank, it was being taken care by someone else. I don't know what was implemented before that.

What other advice do I have?

Implementing it and support are good. Using it is also good. What remains is the technical expertise of the people who would be administering it. The thing you should have in mind when implementing it is that you have adequate resources, trained and skilled on this appliance so they can manage it. I… more »
MichaelLawrence
Real User
Network Security Engineer at Konga Online Shopping Ltd
Apr 16 2019

What is most valuable?

The filtering is something I found very valuable. Also, the users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification. The kind of… more »

How has it helped my organization?

From a security standpoint, IronPort really helped with the mail filtering and load balancing between the Exchange servers they had. IronPort enabled us to blockade domains that send these emails. IronPort gave us fantastic service. By the… more »

What needs improvement?

One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other… more »

What's my experience with pricing, setup cost, and licensing?

There were no other costs in addition to the standard licensing fees.

What other advice do I have?

So far, so good. IronPort was fantastic. It's an awesome solution, but I don't think it's something for a small-sized organization due to the licensing cost. I think it's a great solution for email security. I would rate Cisco ESA at eight… more »
See 9 More Cisco Email Security Reviews

What is Cisco Email Security?

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Also known as
IronPort, Cisco Email Security, ESA, Email Security Appliances
Cisco Email Security customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra

Read Archived Reviews
Buyer's Guide
Download our free Cisco Email Security Report and get advice and tips from experienced pros sharing their opinions.