Cisco Secure Email Valuable Features

NS
Director General at Icdc

The most significant enhancement we've gained is in terms of security through the upgrade we received.

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FL
Information Security Specialist at City Of Hamilton

Spam controls are excellent because they are a powerful feature that operates almost effortlessly. Therefore, the device performs this function exceptionally well right from the start. That's what makes it one of the most powerful features. The entire center-based ecosystem functions as an app. It's a hands-off product, but it's a hands-on process in terms of spam control. The main action we take is whitelisting certain senders whom we trust. Apart from that, we adjust the sensitivity of our spam classification system to determine how aggressively the device identifies something as spam. We do this by sliding a slider or modifying a score, depending on our organization's willingness to accept the associated level of risk. This is essentially the extent of our involvement in spam control. Once configured, we allow the system to perform its job.

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PC
Sr Infrastructure Engineer at Delta Plastics of the South

Their trajectory feature is the most valuable. What I mean is that it has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.

It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either. We have an email going out daily of everything it puts into quarantine for a user, so the user can release it if it was caught accidentally. In the last six months, I have probably have had to release six or seven emails. It's not catching them. It's doing a good job of striking a good balance.

That is partly due to how you configure it, but we used the standard, best practices when we configured it. We do go back to Cisco, when they offer a free evaluation to review our configuration every nine to 12 months. That helps us make sure that it's set up right and, if there are any new features, that we're aware of them. We do take them up on that every time they offer it.

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Buyer's Guide
Cisco Secure Email
April 2024
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
Muhammad Naeemuddoja - PeerSpot reviewer
Team Lead Networks & Security Operation Centre at Central Depository Company

Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product. We evaluate its suitability for our organization, assessing whether it aligns with our requirements.

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TirutHawoldar - PeerSpot reviewer
Senior operations manager at Orange

The tool has a DLP solution which we can implement. Its database is updated regularly. 

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JoseSilva - PeerSpot reviewer
Manager of Partner Solutions at S21sec

The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features.

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AF
Digital Program Manager at a healthcare company with 10,001+ employees

The bulk of the email stopped would be marketing. Spam-related email tends to be our biggest issue. The most dangerous contain malicious content, and those tend to be the worst.

The biggest issues are the social engineering and phishing. A lot of the spammers are actually quite good at spear phishing attacks and social engineering our emails. We obviously do checks. We run some simulations for our staff, where we try and train them so they are aware of what not to click on. Also, we have installed Umbrella and had it for a long time as well. Therefore, if something was malicious, and one of our users had clicked on it, Umbrella would usually stop anything outgoing. The combination of the two solutions has really helped secure our organization.

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Dipak M - PeerSpot reviewer
Associate Network Engineer at Allied Digital Services Ltd.

This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco. Moreover, the current integration level is fine.

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PaulGiles - PeerSpot reviewer
Principal Consultant at a computer software company with 1,001-5,000 employees

There are a number of valuable features because we have that sort of single product that can do a number of different things, but remote access for users is very important, and visibility of the types of traffic that are passing through the actual appliances is very good, and the reporting of the devices is very good. 

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Joshua Boat - PeerSpot reviewer
Network Engineer at a retailer with 10,001+ employees

What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them.

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ChrisWanyoike - PeerSpot reviewer
Network Infrastructure Specialist at Central-Bank-Kenya

An important feature is retrospective analysis, which allows the solution to retrieve emails sent even a week ago, even if they have already been delivered. This is done by analyzing emails for malicious content after they have been sent.

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Yonas Abebe - PeerSpot reviewer
Security Engineer at Symbol Technologies PLC

Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco. 

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ED
Owner at Jolly Security Inc

The most valuable feature is reputation filtering. In the beginning, it was based on just the IP source. but it has now evolved to domain reputation. It allows you to classify different IP sources and different sender groups, where you can reject to throttle to whitelist from any IP sources, domains, etc. Based on the reputation gathering, the reputation is powered by Talos security. It is a super powerful feature. That alone gets rid of more than 50% of the crap from the traffic flow, before even hitting the anti-spam or antivirus.

If you have some knowledge about email, it is a pretty simple solution that has many controls on different levels, from the gateway part to accepting messages from certain sources to stringent filtering. It is state of the art with anti-spam, antivirus, and different threat prevention features. 

SecureX is powered by Talos, Sourcefire, etc. Today, it is the largest, richest threat intelligence on the market. SecureX is quite standalone in regards to integration since you put it into the network, whether it is on your own cloud or a third-party cloud.

If you go to the filtering level, you can have very accurate features or filters since it is programmatic. At a certain point, you can define sets of rules, such as where the email is coming from, whether it has this content, or to apply this policy. For example, if it has the same considerations, but the content is different, apply this another policy. It is super flexible and very customizable to your needs. It is not difficult to use.

It provides information, reporting, logging, and tracking. It has powerful tracking, so you can know exactly and accurately where an email came from, for which specific device, etc. It shows the emails which were:

  • Dropped
  • Rejected
  • Quarantined
  • Accepted by which policies.

It also shows the rule sets applied for that email and considers

  • The source
  • The Offender
  • Anything else that you may consider in an email.

It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure. 

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DM
Security Technician at Mercadona

We like 

  • AMP
  • Threat Grid
  • Sandboxing

The spam protection is also very good and the solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. 

It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems in terms of capacity or system load. It seems that machines on the cloud are more powerful than the ones that we had, in the legacy solution, on-premises.

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YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria

The most valuable feature of the solution is the ease of use. It is easy to set up and manage the tool.

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PN
Technical Presales Consultant : Cisco Security at Inflow Technologies

The solution is very robust because it talks to Cisco Talos. Talos is the number one threat detection engine, the most trustworthy and used globally. That's one strong reason we back our products. Not only do we use it on our premises, but this is the product's main USP when we sell it.

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KK
Pre Sales Manager at Logix

The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email. It has been a long time since I saw a spam email in my inbox.

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Ahmed  Helmy - PeerSpot reviewer
Sr. Director, Business Development & Sales Operations at Connect professional services

The product blocks spam emails.

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CN
Network Security Engineer at Galaxy Backbone Ltd

They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters. They are very important.

It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round. 

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MR
IT Admin / Manager at a retailer with 501-1,000 employees

The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment. Specifically, the URL scanning has helped to knock down quite a few phishing attempts that come into the organization. The broader blanket automated attempts get knocked down pretty quickly since those URLs typically get flagged early on, and then the appliance just picks up on those URLs and knocks them down. It is the same with malicious attachments. The malware scanning that's done via AMP, which is deployed elsewhere in the organization as well, just grabs all of that before it hits the inboxes.

We have our email security feeding into the SecureX solution and it's nice to have all of our security platform statistics in one place. We leverage quite a bit of the Cisco security stack and having all of that feed into the SecureX dashboard is great. The dashboard continues to evolve, but it is at least nice to be able to see everything at once.

Integrating this product with SecureX was pretty quick and easy. Both of the solutions are cloud-hosted and the SMA, which is the reporting module that feeds the data into SecureX, was done via the API. The documentation on the SecureX portal walks you through exactly how to add the various integrations.

We leverage the AMP functionality that exists in CES, and it also ties into threat response, which is the threat-hunting platform that Cisco has. The benefits of these integrations were pretty important in the decision to stay within the Cisco product family. The threat hunting and threat response are really nice because we're able to see if something malicious makes it into the environment. Once that happens, we are able to trace that back and find out if that was done via an email, and then grab the information for that specific message. This will tell us if there have been any other indications of compromise on any other hosts. When it comes to being able to do that, having it all in a uniform environment is pretty important.

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Hannes Johnsson - PeerSpot reviewer
Network Architect at a transportation company with 501-1,000 employees

There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features.

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NA
IT Manger at Dubai precast LLc

The solution works well. Cisco claims to have the biggest threat intelligence database in the world. We trust them because they are enterprise-level products. If we are protected, then it is working well. I am satisfied with the overall performance of the solution.

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KhurramShahzad - PeerSpot reviewer
Network security manager at Cyber Vision

It provides good IT assistance. 

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Mohamed Elshayeb - PeerSpot reviewer
Cyber Security Presales Engineer at Orixcom

Cisco Secure Email's most valuable is email certification.

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Mohankannan Ramadoss - PeerSpot reviewer
Regional Manager at Digitaltrack

The product stands out compared to other vendors in simplicity and ease of use. It is competitive and should be considered a user-friendly option. Its integration capability is good as well.

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SA
Network Team Lead at ASYAD

It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes.

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SD
Senior Infrastructure Engineer at a financial services firm with 201-500 employees

A few of the big features are ones that we found that we missed terribly when we moved over to Microsoft. One of them is simply the logging that they have in the reporting. For example, if I wanted to get logs about emails since last week, from a certain address, with native Office 365 I would have to submit the search requests and I would get an email a few hours later with the results. With Cisco, it's not only a lot more detailed information, but it's nearly instantaneous. So if you have to do any sort of research into an issue, whether it's security or something is missing, it makes that much less labor intensive.

The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done. It forces you into doing it a certain way, even if it's not good for your business process.

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RL
Email Adminstrator at Merchants Capital Resources, Inc.

We use a lot of their search features to search for emails that have come through. Our end users come through it. They say, "This didn't email didn't arrive," or "How did this email get through?" So, I am constantly searching through message tracing and using that all the time.

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SanjeevKumar19 - PeerSpot reviewer
Technical Support Engineer at AlgoSec

It is easy to use. It is not widely used, but it is not tough to understand. Usually, it takes five to six months to become an expert in that particular product because there is not much in it.

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KK
Senior Email Engineer at a legal firm with 1,001-5,000 employees

The most valuable feature is the policies or rules that you can put on it. This definitely helps with routing specific things to different destinations within our organization, or even potentially blocking when something is coming in and out, to where you can't do this on an email server or on our other email gateway. It's just not possible.

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MZ
Consultant at Skye AS

The tool comes with AI features. It is good for clients who already use Cisco products due to integration. 

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AD
Information Security Analyst at a healthcare company

One of the nicest things is that parts of it are highly intuitive. For instance, black-listing, white-listing, and things of that nature are very easy to do and they're very intuitive. You wouldn't even need any training to be able to perform those actions straight out-of-the-box. 

Even though it's not perfect, it has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked. Again, it's not 100 percent, but out-of-the-box I didn't have to touch it, I didn't have to tune it, I didn't have to tweak it. I believe it leverages the threat-intelligence database and does what it needs to do in making sure that the bad stuff stays out and virtually all of the good stuff makes it through.

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TO
Security / Solution Architect at a insurance company with 1,001-5,000 employees

The most valuable features of the Cisco ESA have to do with the intelligence they provide us. They respond quickly to any phishing attacks and threats on the system. 

I also like the pay module, sandbox, and attachments.

The vendor's free migration services ensure that your on premise licenses are transferred when you migrate. It's just a matter of money at that moment. It's good to know that they take into account your old key and give you the new keys on the new machine.

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MM
Senior IT System Administrator at ScanPlus GmbH
  • We are using Advanced Malware Protection since a few years and It works very well. 
  • Our customers are safe now using the AMP sandboxing solution. 
  • The appliance has more security such as SPF, DKIM, DMARC, and encryption. 

There are a lot of security features that we can implement.

All the appliances are connected with Cisco Talos and they check, in real time, with Cisco Talos. AMP is using Cisco Talos, and we have other products from Cisco, such as web security and AMP for Endpoints, that are using Cisco Talos too. Talos is a very important tool that speaks with all Cisco products.

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GS
Information Security Administrator at a tech vendor

One of the most valuable features would be the logs. There were detailed logs available. That was a seriously good feature. There were cases in which some spam mails penetrated through Cisco Secure Email Gateway; users reported that these were spam. The support was also good from Cisco. I got in touch with support and they helped us. It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system. I was able to create a filter as a result.

For me, the ease of use was good. From the logs, from the configuration, from the monitoring perspectives, it was all good.

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SS
Information Security Analyst at a energy/utilities company with 501-1,000 employees

We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.

The notifications about why the emails were blocked is a good feature.

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VJ
M365 Team Lead at a media company with 5,001-10,000 employees

The security features are valuable. I am satisfied with the product.

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Pramod Sharda - PeerSpot reviewer
Chief Executive Officer at IceWarp Technologies Pvt Ltd

Cisco Secure Email has strong inbound services. 

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SA
Group Head of Cyber Security at a manufacturing company with 5,001-10,000 employees

Anti-Spam and Advanced Malware Protection are the most valuable features. They provide protection from most email threats and we also have the option to block Zero-day attacks.

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ED
Founder, CEO, & President at Krystal Sekurity

The most valuable features are protection against ransomware and spam. Those are the main two features. It also adds an additional layer to your networks. Cybersecurity isn't a comprehensive solution. You have to keep on adding layers without disrupting the flow of the business. The Cisco Secure Email Gateway does that, where it adds another layer without slowing down the business or the performance of the network.

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SM
Head System /Solution Architect at sorfert

after doing a third party pentesting, they found the security at a high level regarding the messaging security part testing,and the only recommendation they gave and need improvement is adding the sendboxing, for those attack ranked at zero day attack, which can't be detected.

knowing i'm using premium licensing, i checked the Advanced Malware Protection (AMP), which is on-demand feature, i found that, this feature act like a sendboxing

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KK
RPA Manager at a tech services company with 11-50 employees

The solution has no competition. ATP has been the most valuable in improving our email security posture. It has helped our customers too. The click-time URL protection is also valuable.

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MQ
Network Security Consulting Engineer at a manufacturing company

We are using almost all the features because they are necessary to protect emails. The most valuable feature is the different content filters we are using, such as DKIM. 

The Anti-Spam feature is also valuable for us because, most of the time, we notice that what is coming in is spam, and the Anti-Spam filter works very well. That's one of the features we like most.

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AS
Regional ICT Security Officer EMEA at a energy/utilities company with 10,001+ employees

Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number, before we ended up processing them to get through the spam, the marketing, and the virus-attached emails. 

Since then, customized filtering has been very effective and useful for us.

In addition, Cisco has developed the product with its Talos product. They've developed the Cisco Secure Email Gateway systems so that instead of just specifically stopping known spam sources and using that to stop virus-infected emails, the Talos solution which they're now providing has a lot of attraction because it helps to prevent phishing emails.

Things such as Sender Domain Reputation, which is a relatively new feature, are attractive because when there's a pop-up domain, which might be a look-alike of your own company domain, or it might be a look-alike for some other company like Microsoft, it gets a bad reputation, and the Cisco Secure Email Gateway systems will reduce the possibility of these emails delivering to the recipient's desktop.

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ML
Network Security Engineer at Konga Online Shopping Ltd

The filtering is something I found very valuable. 

Also, the users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification. The kind of environment we ran was a kind of complex environment. For us to be in compliance with PCI DSS and ISO 27001, the users needed to implement this and we needed to know how often we got unsolicited emails and how to mitigate users being victims of spear-phishing or phishing attacks.

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SB
System Administrator at a financial services firm with 1,001-5,000 employees

I can customize the configuration and policies.

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it_user404388 - PeerSpot reviewer
Head of Department IT Security & Network at a energy/utilities company with 1,001-5,000 employees
  • Facility of management
  • Documentation
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MM
Network Engineer at a hospitality company with 10,001+ employees

It integrates with Active Directory and we can limit specific users to using specific applications. 

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RS
Network Security Consultant at a tech services company with 51-200 employees

It blocks

  • bulk marketing messages
  • graymail
  • spam

and provides advanced malware protection.

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it_user817158 - PeerSpot reviewer
Senior Network Administrator at a tech services company

On-box DKIM and DMARC features let us secure our email flows and reduce the risk of our domains being used for spamming.

Administration of the email domains and custom filters are easily done via the web interface.

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it_user6381 - PeerSpot reviewer
Manager of Infrastructure at a manufacturing company with 51-200 employees
We chose Cisco Iron Port as it delivers strong email security protection and our company needed it to protect the company's email systems from spam, email viruses, .exe files, unwanted email from unwanted sender etc. For this, we choose Cisco Iron Port c160. Cisco Iron Port is a solid 1U appliance, no need for additional hardware, easy to plug into existing network. Email channel protection worked across the board without regard for which email client we used. When Cisco engineers became aware of the XML file rule not working as designed they immediately recorded this in their internal issues database and provided us with an issue ID. More significantly, they quickly supplied a workaround that allowed us to block XML files using a different type of rule. View full review »
ED
Owner at Jolly Security Inc

The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.

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JA
Network Security Engineer at a tech services company with 11-50 employees

The most valuable feature was the anti-spam feature. You could set rules to block emails based on specific words like "pornography," "sex," "guns," "violence." That was one thing I liked about it. With the anti-spam, we didn't get all those emails.

Also, Cisco was scanning our emails with their own intelligence. I liked that.

Finally, the user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it.

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it_user2871 - PeerSpot reviewer
Network Engineer at a university with 51-200 employees
Our company was facing a problem of user complaints with network performance despite the fact that we used Cisco ASA and Cisco IPS. When we scanned the mail server with antivirus we found a lot of threats that couldn't be treated, so we need to use IronPort. Cisco IronPort mail security was very helpful by blocking threats, viruses, worms and Trojans from attacking the mail accounts and user PCs. View full review »
it_user3882 - PeerSpot reviewer
IT Administrator at a tech services company with 501-1,000 employees
• Cost-effective since they do not require extra hardware • They are simple to plug into the available network • Protection of mail channel works well regardless of the email client used • Efficient to troubleshoot View full review »
Buyer's Guide
Cisco Secure Email
April 2024
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.