Sumanth Myneni - PeerSpot reviewer
Architect at PepsiCo
Real User
Top 5Leaderboard
Scalable, robust, and helpful support
Pros and Cons
  • "The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient."
  • "The overall price of Cisco Enterprise Routers should be reduced, it is expensive."

What is our primary use case?

We use Cisco Enterprise Routers or WAN connectivity and switching in multiple areas, such as data centers and branch offices.

What is most valuable?

The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient. 

What needs improvement?

The overall price of Cisco Enterprise Routers should be reduced, it is expensive.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 10 years.

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What do I think about the stability of the solution?

Cisco Enterprise Routers are stable.

What do I think about the scalability of the solution?

The scalability of Cisco Enterprise Routers is good.

We have approximately 250,000 users using this solution in my organization. We have an additional 10,000-20,000 contractors and a couple of partners who use the solution.

How are customer service and support?

The support from Cisco Enterprise Routers is good.

How was the initial setup?

Cisco Enterprise Routers has a simple implementation. The timeframe it tale for the implementation depends on the solution we are deploying. It varies up to ten hours. We use Cisco's wireless, routers, switches, and a few firewalls.

What about the implementation team?

We used an integrator to do the implementation.

We have approximately 20 engineers that do the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The license of Cisco Enterprise Routers is too expensive compared to other solutions. As we try to increase the bandwidth, it gets even more expensive. There is an annual license needed to use the solution.

What other advice do I have?

I would recommend Cisco Enterprise Routers to others who need an enterprise solution.

I rate Cisco Enterprise Routers an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Suman Ghimire - PeerSpot reviewer
Senior Security Engineer at a tech services company with 201-500 employees
Real User
Top 10
A scalable solution with great DNS features
Pros and Cons
  • "Cisco provides most of the needed features in all the routers."
  • "Cisco is not granular if we compare it to Juniper."

What is our primary use case?

It is used for small to medium businesses. Nowadays, there are so many other routers with different operating systems, XR, and DSR that are available for service providers in other data centers.

What is most valuable?

The DNS features are different in the ASR series. Apart from that, Cisco provides most of the needed features in all the routers, except the live local license.

What needs improvement?

In my opinion, Cisco is not granular if we compare it to Juniper. In terms of the access lists and some other parts like if we delete one ACL, most of the parties are gone on the Cisco side. But in Juniper, I can delete fifty access lists.

All the rules and policies are also granular and are based on the UNIX operating system or Linux operating system. Cisco needs to consider those in the market because Juniper is doing well. Some granular functions are required because they have all of the routing protocols with almost all the features.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 10-12 years, since the company launched the Cisco 1841 router.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

There are no issues with scalability. I rate the scalability a nine out of ten. 

How are customer service and support?

I have never contacted customer service apart from once or twice. But it was not regarding the router’s features rather there were some issues in FPD.

How was the initial setup?

The initial setup is straightforward. Most of the people can understand and do it on their own. As far as the management platform is considered, hybrid solutions are being used by large enterprises. Some other enterprises use Meraki-based solutions as well, and some of them use the on-prem solution.

What about the implementation team?

I implemented it myself. 

What's my experience with pricing, setup cost, and licensing?

It is quite costly for the same feature as compared to Huawei and Juniper. I rate the pricing an eight out of ten.

What other advice do I have?

I rate the solution a nine out of ten. I recommend Cisco. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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April 2024
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GlennCamilien - PeerSpot reviewer
Senior Cybersecurity Engineer at a financial services firm with 201-500 employees
Real User
Top 5
They're reliable, scalable, and have the background support any enterprise solution requires
Pros and Cons
  • "Cisco support is the most valuable aspect because most technicians in the industry understand how to interface with a Cisco product. When we contact support, we know we'll probably get the answer whether we have to escalate the request to a new engineer or not."
  • "The cost is the biggest drawback of Cisco products. They say you'll never get fired for buying Cisco, but it's going to cost you."

What is our primary use case?

Cisco Enterprise Routers are used when you have networks with multiple branch offices connecting to a single point. 

What is most valuable?

Cisco support is the most valuable aspect because most technicians in the industry understand how to interface with a Cisco product. When we contact support, we know we'll probably get the answer whether we have to escalate the request to a new engineer or not. 

What needs improvement?

The cost is the biggest drawback of Cisco products. They say you'll never get fired for buying Cisco, but it's going to cost you. 

What do I think about the stability of the solution?

Cisco Enterprise Routers are highly stable. You can usually set them up and forget about them. 

What do I think about the scalability of the solution?

Cisco Enterprise Routers are highly scalable. We can upgrade to a higher appliance depending on our needs and bandwidth. 

What other advice do I have?

I rate Cisco Enterprise Routers nine out of 10 overall. They're reliable, scalable, and have the background support any enterprise solution requires.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Field service manager at reduno.com
Real User
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Information Technology Network Manager at a manufacturing company with 10,001+ employees
Real User
Good tech support and easy to install
Pros and Cons
  • "The solution is easy to install."
  • "The solution could be more stable and secure."

What is our primary use case?

We use routers for communicating between different networks.

What needs improvement?

The solution could be more stable and secure. 

For how long have I used the solution?

We've been using Cisco Enterprise Routers for the past two decades.

What do I think about the stability of the solution?

The solution is quite stable, although it could be more so. 

What do I think about the scalability of the solution?

We have the need to upgrade and plan to do so at the requisite time. 

How are customer service and technical support?

We have had occasion to contact technical support in the case of clarifications, other practices involving new software and firmware upgrades. 

We are very satisfied with the response time. 

How was the initial setup?

The solution is easy to install. It is so easy. It does not present an issue. 

What about the implementation team?

We require six people, working around the clock, for the deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

We do not have an issue with the price. 

The license is perpetual and is in-built to the router upon purchase of the device. However, they recently changed the licensing model to one which is subscription-based for periods of three, five or seven years. The licensing fee is okay and matches industry standards, which is the benchmark. 

Which other solutions did I evaluate?

In the past we evaluated Juniper Routers. The sole difference between this solution and that of Cisco Enterprise Routers is that the former has a somewhat more complex operating system, which is not very user-friendly. 

We have not made use of Juniper Routers. 

What other advice do I have?

There are around 9,000 people in our organization and we have approximately 120 routers.

I would recommend Cisco Enterprise Routers to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kuldeep_Singh - PeerSpot reviewer
District Manager at RailTel Corporation of India Ltd
Real User
Provides good performance but could be more secure
Pros and Cons
  • "The performance is good."
  • "The solution could be more secure."

What is our primary use case?

I install this solution for clients. We are a service provider.

What is most valuable?

The performance is good.

What needs improvement?

The solution could be more secure.

What do I think about the stability of the solution?

It's stable. We haven't had any issues.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is simple.

What other advice do I have?

I would rate this solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
EmadAttia - PeerSpot reviewer
IT Manager at Oberoi
Real User
Top 5Leaderboard
Excellent stability and reliability with an easy initial setup
Pros and Cons
  • "The stability of the solution's router is its most valuable feature."
  • "The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable."

What is our primary use case?

I use the router to connect to the internet.

What is most valuable?

The stability of the solution's router is its most valuable feature.

What needs improvement?

The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable.

For how long have I used the solution?

I've been using the solution for ten years or so.

What do I think about the stability of the solution?

The stability of the solution is fantastic. We haven't touched it for five years now. You just set it and forget it.

How are customer service and technical support?

We don't contact Cisco technical support directly. If we have a problem, we can contact any one of the Cisco suppliers and they are able to give good support.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution.

How was the initial setup?

The initial setup was easy. Deployment only took one day.

What other advice do I have?

I'd recommend the solution. Once you plug it in, you can basically forget about it because there are never any issues. It just works, and that's great. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Admin at Naivas Ltd
Real User
Top 5
A solution for networking with easy setup and CLI
Pros and Cons
  • "The valuable feature is CLI."

    What is most valuable?

    The valuable feature is CLI.

    What needs improvement?

    For deployment, you need a tech-savvy individual with extensive CLI experience. Occasional troubleshooting may require remote access, which could pose a minor challenge. The centralized management system simplifies patching, deployment, and configuration tasks, making it easier for tech-savvy personnel to support and maintain the equipment.

    For how long have I used the solution?

    I have been using Cisco Enterprise Routers for two or three years.

    What do I think about the stability of the solution?

    They are stable. We don't have constraints in terms of deployment.

    I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    We have a team of ten with the main configuration.

    I rate the solution’s scalability an eight out of ten.

    How are customer service and support?

    We need assistance regarding the GUI feature.

    How was the initial setup?

    The initial setup takes around 30 to one hour, depending on the configuration and the person’s technical ability.

    I rate the initial setup a five out of ten, where one is difficult and ten is easy.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

    What other advice do I have?

    One person is enough for the deployment, depending on the nation and the quantity configured. We don't have a centralized model through which you can deploy configuration.

    I would recommend it for security.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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