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RK
ATM Systems Expert at a aerospace/defense firm with 5,001-10,000 employees
Real User
An easy solution to configure with much relevant documentation

Pros and Cons

  • "Something I like about the solution is all the options it offers and ways it can be configured."
  • "While scalability is available, it must be paid for."

What is most valuable?

Something I like about the solution is all the options it offers and ways it can be configured. I can do things with ease and find the relevant documentation to assist me. I believe that the reason the company chose to go with Cisco products is because they offer everything needed. 

What needs improvement?

While scalability is available, it must be paid for. The licensing and price could be improved as the equipment purchased may come with very basic commands that require the consumer to pay for a more expensive license for a greater array of functions. The licensing policy can sometimes be very complicated. 

All other aspects of the solution are fine, as in the past it was only possible to use certain commands to configure the solution, but now there is also the option of using a graphical interface. 

For how long have I used the solution?

We have been using Cisco Enterprise Routers for around 10 years.

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

While scalability is available, this option costs money. 

How are customer service and technical support?

We do not have experience with technical support for the simple reason that we did not purchase it. As such, we must rely on ourselves for this or read the relevant documentation. 

What other advice do I have?


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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US
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Top 5Leaderboard
Highly stable, excellent technical support, and secure

What is our primary use case?

We are using Cisco Enterprise Routers for network switching for an education institute.

What is most valuable?

The solution has been highly secure.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately five years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 700 people using this solution in my organization.

How are customer service and technical support?

We have received high-level support from Cisco, it has been great. 

Which solution did I use previously and why did I switch?

We have previously used other solutions than Cisco but we are getting…

What is our primary use case?

We are using Cisco Enterprise Routers for network switching for an education institute.

What is most valuable?

The solution has been highly secure.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately five years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 700 people using this solution in my organization.

How are customer service and technical support?

We have received high-level support from Cisco, it has been great. 

Which solution did I use previously and why did I switch?

We have previously used other solutions than Cisco but we are getting rid of them.

How was the initial setup?

The installation can be difficult, Cisco equipment is professional-grade and it requires someone with the skills and knowledge to do it.

The installation could be made easier and better documentation is needed.

What's my experience with pricing, setup cost, and licensing?

We are on a three-year license and since we use the solution in an educational institute it is priced reasonably.

What other advice do I have?

I would recommend Cisco Enterprise Routers to others. Cisco provides the best network devices.

I rate Cisco Enterprise Routers a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Igor Pigariev
Cyber Security Consultant at Ukroboronprom
Real User
Top 5
A stable component that we trust as part of our critical infrastructure

What is our primary use case?

These routers make up part of our critical network infrastructure.

What needs improvement?

I think that it would be better if they can create menus and instructions in the Ukrainian language. The dashboards and control system are in need of improvement. I would like to have functionality added for cybersecurity.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

These routers are stable and I don't know of any problems with them. We plan to continue using them in the future.

What do I think about the scalability of the solution?

This is a scalable product that makes up part of our infrastructure, which services…

What is our primary use case?

These routers make up part of our critical network infrastructure.

What needs improvement?

I think that it would be better if they can create menus and instructions in the Ukrainian language.

The dashboards and control system are in need of improvement.

I would like to have functionality added for cybersecurity.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

These routers are stable and I don't know of any problems with them. We plan to continue using them in the future.

What do I think about the scalability of the solution?

This is a scalable product that makes up part of our infrastructure, which services approximately 200 people.

How are customer service and technical support?

We have asked the local Cisco representatives to help us when we have needed support.

Which solution did I use previously and why did I switch?

We use some products from Cisco's competitors.

What about the implementation team?

We have about 10 engineers in our in-house team who take care of deployment and maintenance.

What other advice do I have?

I think that Cisco is the best product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Muhammed Eslami
Solution Architect at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Stable, scalable, and the setup wizard makes for a straightforward initial setup

What is our primary use case?

We are a solution provider and we offer Cisco equipment, including their Enterprise Routers These routers are primarily for internet edge connectivity, as well as wide area network connectivity.

What is most valuable?

The most valuable features are stability and features supported on these series.

What needs improvement?

These routers are not easy to use for non-professional users, so simplification is something that would improve this product. Having a well-designed graphical user interface would make this product easier to use.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than 15 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers are stable.

What do I think

What is our primary use case?

We are a solution provider and we offer Cisco equipment, including their Enterprise Routers

These routers are primarily for internet edge connectivity, as well as wide area network connectivity.

What is most valuable?

The most valuable features are stability and features supported on these series.

What needs improvement?

These routers are not easy to use for non-professional users, so simplification is something that would improve this product. Having a well-designed graphical user interface would make this product easier to use.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than 15 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers are stable.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

Technical support is good, although it depends on your service agreement with Cisco. 

How was the initial setup?

The initial setup is straightforward. It has a setup wizard that can guide you through the very basic settings such as IP addresses, usernames, and passwords.

What other advice do I have?

This is a good product and I will definitely continue to offer Cisco equipment to my customers in the future.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NS
Network Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Easy to use, stable, scalable, also easy to set up

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other…

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other solutions such as HPE.

How was the initial setup?

The initial setup is straightforward. It was easy. It was installed in minutes.

We have a team of 50 admins to help with the deployment.

We plan to continue using it in the future.

What about the implementation team?

We used an integrator to help us with the implementation.

What other advice do I have?

For others who want to use this solution, I would recommend it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AS
General Manager at a energy/utilities company with 10,001+ employees
Real User
Top 5
Plug and play, stable, good support, but it's expensive

What is our primary use case?

It's our network device.

What is most valuable?

It is a good router that is available with advanced technology.

What needs improvement?

We are evaluating and considering moving to SD-WAN, which is the latest one. As we are expanding, we require more coverage.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 15 years. It is always updated. We are using the latest version.

What do I think about the stability of the solution?

It's a stable router.

What do I think about the scalability of the solution?

We have no issues with the scalability. We have approximately 500 users in our organization.

How are customer service and technical support?

Technical support is good and they are very nice. We have…

What is our primary use case?

It's our network device.

What is most valuable?

It is a good router that is available with advanced technology.

What needs improvement?

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 15 years.

It is always updated. We are using the latest version.

What do I think about the stability of the solution?

It's a stable router.

What do I think about the scalability of the solution?

We have no issues with the scalability. We have approximately 500 users in our organization.

How are customer service and technical support?

Technical support is good and they are very nice.

We have no issues with customer support.

How was the initial setup?

It's a plug-and-play type of installation.

We have a team of 10 people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs and they are expensive.

Which other solutions did I evaluate?

We are currently evaluating other vendors.

What other advice do I have?

Generally, I don't recommend anything to anyone.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
WW
DevOps System Engineer at Monash University
Real User
Top 5Leaderboard
Easily installable, scalable and stable

What is our primary use case?

I use the solution for internet access. 

What is most valuable?

The solution is easy to use, stable and scalable. 

What needs improvement?

The price could be better. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We are satisfied with the technical support. 

Which solution did I use previously and why did I switch?

Prior to using the solution, I made use of Juniper routers.

How was the initial setup?

The installation was easy.  It's length of time varies with the…

What is our primary use case?

I use the solution for internet access. 

What is most valuable?

The solution is easy to use, stable and scalable. 

What needs improvement?

The price could be better. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We are satisfied with the technical support. 

Which solution did I use previously and why did I switch?

Prior to using the solution, I made use of Juniper routers.

How was the initial setup?

The installation was easy. 

It's length of time varies with the environment, but is mostly fast, between 10 and 15 minutes. 

What about the implementation team?

One can handle the installation on his own. 

A technical team is not required. 

What's my experience with pricing, setup cost, and licensing?

The solution could be cheaper. 

There is no licensing cost. 

What other advice do I have?

I am impressed by the solution and would recommend it to others. 

We have many users making use of the solution. I believe there to be 1,000.

I rate Cisco Enterprise Routers as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AH
Network and Security Engineer at a government with 501-1,000 employees
Real User
Top 5Leaderboard
Easy to use, good performance, and scalable

Pros and Cons

  • "Cisco Enterprise Routers are easy to use and the performance is good."
  • "Cisco could provide more information about their routers to allow customers a better understanding of their solutions. Cisco Enterprise Routers could improve by having some more advanced features."

What is our primary use case?

We use Cisco Enterprise Routers for networking and security.

What is most valuable?

Cisco Enterprise Routers are easy to use and the performance is good.

What needs improvement?

Cisco could provide more information about their routers to allow customers a better understanding of their solutions. 

Cisco Enterprise Routers could improve by having some more advanced features.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for a year and a half.

What do I think about the stability of the solution?

The stability of Cisco Enterprise Routers is good.

What do I think about the scalability of the solution?

We have found Cisco Enterprise Routers to be scalable.

I have currently four customers using Cisco Enterprise Routers.

What other advice do I have?

I am an enterprise network engineer. I have only four governmental agencies as customers. Most businesses have no need for routers because they are not an ISDB. For example, our company is using approximately 40 to 50 routers because we are supporting other companies with end connections to other governmental entities. If businesses are not an ISDB they do not need routers.

I would recommend this solution to others.

I rate Cisco Enterprise Routers a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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