Cisco Enterprise Routers Room for Improvement

IT Manager at a tech services company with 501-1,000 employees

The capacity of the equipment should be improved. Cisco sells expensive equipment, but it does not really have greater performance compared to the price paid for it. So, we're paying very high prices for medium — or low to medium — capacity equipment.

One thing that I would like to see is a more user-friendly dashboard. Really it generally needs easier capabilities to do basic management of the product and the system for users who are not Cisco employees or representatives.

Though it is not directly the product, their technical support services can be improved. We have not had many problems with the product, but we pay for support and they have not really solved the issues we submitted to our satisfaction. It is the same with Cisco iOS. We know that when we install the next version, we have come to expect that something will break. Testing upgrades should be improved as well.

View full review »
Sr. Network Engineer at a tech vendor with 11-50 employees

We don't really see any places where Cisco is lacking. They are quite reliable.

A specific client may have specific needs. There may be features they need that Cisco may not have. Each organization is unique in that sense.

It would be nice if Cisco had the capability for packet capture.

Depending on the customer, the initial setup could be complex.

Technical support could be slightly more responsive.

View full review »
Farzin Oramipour
CEO at Atin Secure Systems

Cisco could update or release a new GUI. It needs a more extensive and comprehensive GUI, specifically for people who don't like using CLIs. I don't mind CLI but, I know based on my experience that not everyone prefers it. Unfortunately, Cisco promotes only to use CLI.

I am teaching Cisco up to CCNP level to my students, but up until today, I haven't been able to take the Cisco exams because we are banned from doing so in our country due to sanctions. We cannot even take the Cisco exams out of the country. I wanted to travel to Turkey to try, however, I was told I wouldn't be recognized even if I pass the exam.

View full review »
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.
Deputy Director at a sports company with 201-500 employees

It's not really about how Cisco can be improved, but the utilities around it. For example, Fortinet has a good firewall and useful auditing tools with it. It also allows establishing centralize infrastructure, just by installing a Fortinet client software, VPN software, at the client end. However, we know that Cisco is also providing such a product in the name of AnyConnect. It is a concern over the cost aspect because of the budget we have available, Fortinet is much cheaper than the Cisco product, including the functionalities it provides. Cisco routers are an expensive product. Regarding Cisco usage in the future, it depends upon the increase in the immigration checkpoints. If our government decided to open 10 more immigration checkpoints, and other sites related to those, it would require more procuring of hardware, including the number of routers to support this. 

View full review »
Head of IT Department at Silver Springs Hotel

It would be great if there was a graphical user interface or something to interface with the router.

If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports.

I don't know whether the solution can be cloud-managed. When I am away from work, it would be great if I could still have access and manage things, check the configuration, etc. Right now, I don't have a way of monitoring things if I am not at my desk.

I need a feature introduced where I can be able to tell if my provider is giving me constant capacity. The solution should be able to alert me to when the capacity fluctuates so I can go back to my provider and tell ask them why they are giving me less capacity than I am paying for.

View full review »
Simbarashe Mazorodze
Solutions Architect at Terrific Tech

In terms of room for improvement, I think that there is a need for additional administration. We have seen other products, such as the Cisco Email Security Appliance and the Cisco Web Security Appliance, now have a web-based interface. We would like to see this in the routers, as well. It would make our administration easier.

Considering the increase in data that is being processed across networks, I think that increasing the CPU size to boost processing power would be wise. People are now trying to do more analytics, so this would be helpful.

I think that it would be better for analytics if the local storage, on the router itself, were increased. This would allow us to store more data for analysis as we are trying to secure our network.

View full review »
Head of Cisco Department at a tech services company with 501-1,000 employees

The scalability of this solution needs to be improved because the amount of data gets larger and larger as does the network. This should be a part of the site share equipment.

In the next release, I would like to see cloud management and cloud security.

Also, for our customers, if they could have all of their tools in one place for monitoring and configuring their equipment, and it should be very secure.

View full review »
IT Consultant at a marketing services firm with 11-50 employees

I haven't really delved deeply into the configuration, so from the router's point of view, I can't provide much of an opinion. From the switches perspective, I feel there isn't much that can be done because again, I have delved into the configuration. 

When we set up a LAN and we use Cisco, it makes life easy. If instead, we buy it from the distributor, it comes provisioned with the licenses. We just plug it in, and the network goes up, except when we need to do a VLAN.

The only other thing we struggled with from time to time is when we were configuring access points through a controller. The challenge we had was because our client used a firewall and they used a proxy, which gave us many challenges in relation to the configuration. But other than that, it went well.

The price should be reduced.

Our clients are mainly government and they want to implement CCAT6A and they come up with extremely stringent conditions. It made it difficult for us to even bid because they want gold certified partners. It became a bit tricky for us to submit the bids.

View full review »
Manish Nalawade
Owner at it logic

With Cisco Linksys, we need better pricing. Cisco is an expensive product, much more so that other products, such as those by HP.

The Cisco Switches and Routers price should be reduced.

We need better pricing and support.

For Cisco Routers, we need better pricing, better implementation, and support.

View full review »
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees

Currently, we use the 4000 series of the solution, however, there were issues with the 1900 series.

The solution needs to offer some security features in a future release.

View full review »
Security Engineer at Socitech SA

High-availability management needs to be improved. When one switch fails, it will ask you to come back and use a different one.

If they can negate or reduce the modem delay, that would be great.

When we are performing maintenance, it takes too long to reboot the device.

View full review »
Specialkonsulent at a government with 201-500 employees

We would like to see the security improved.

View full review »
Senior Network Security Engineer at Rackspace Technology

Some of the features could be more secure. For example, firewall features could have better security. There are some routers that come with this feature. It can be implemented with ACL, but there is only one destination source with IP based filtering.

If it is possible then it would be content-based. It is available in the new routers. If we were to purchase the new Data Centre Series router, it would include this feature.

View full review »
CEO at Reynolds Global Solutions

The pricing could be improved. 

View full review »
Lead Network Architect at a tech services company with 5,001-10,000 employees

The support for SD-WAN technology is not mature yet.

I would like to see the setup time reduced.

View full review »
Riasat Ali
Group Head of IT at a maritime company with 501-1,000 employees

Prices could be better.

I would like to see better reporting and also integration with other products.

View full review »
Senior Manager at a transportation company with 1,001-5,000 employees

The cost of this solution is a little bit high compared to others.

Some of our customers have asked that this solution have a 10G connection.

View full review »
Network Security Engineer at a tech services company with 201-500 employees

The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive. 

In the next release, it would be helpful if they put some features like antivirus inside the router.

View full review »
Khairul Bashar
Manager at Beximco

The DNS system, which is very important, has not yet been implemented. All new Cisco switches are Power over Ethernet (PoE) switches that are DNL supported.

The price could be improved.

In Bangladesh, we do not have any expert-level support. We are having many issues implementing the DNS system.

View full review »
Rajkumar Gottiparthi
Vice President at Vodafone Idea Ltd.

While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems.

The improvements will improve our company management and our system compatibility.

View full review »
Assistant PSSE Manager at a tech services company with 201-500 employees

I would like to see support for software-defined networking.

The routers could be more secure.

View full review »
Chief Information and Communication Technology at a government with 10,001+ employees

Compared to equipment by other vendors, such as Check Point, the physical size of the units is bigger. A smaller footprint would be an improvement. 

We sometimes experience delays when a router is processing that requires us to reboot it.

View full review »
Senior Network Engineer at a computer software company with 5,001-10,000 employees

Cisco has a lot of problems with the graphical interfaces used for management. 

View full review »
IT Manager at Oberoi

The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable.

View full review »
Igor Pigariev
Cyber Security Consultant at Ukroboronprom

I think that it would be better if they can create menus and instructions in the Ukrainian language.

The dashboards and control system are in need of improvement.

I would like to have functionality added for cybersecurity.

View full review »
Muhammed Eslami
Solution Architect at a tech services company with 11-50 employees

These routers are not easy to use for non-professional users, so simplification is something that would improve this product. Having a well-designed graphical user interface would make this product easier to use.

View full review »
Navee Srichaiyanont
Network Engineer at a pharma/biotech company with 1,001-5,000 employees

I would like to see more boundaries and better performance.

View full review »
General Manager at a energy/utilities company with 10,001+ employees

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

View full review »
Consultor en Redes y Seguridad at a computer software company with 5,001-10,000 employees

It would be good if Cisco Enterprise Routers could improve their integration with other vendors. For example the AGLP protocol is supported by Cisco and not by any other vendors.

View full review »
Cloud Support Engineer at Tek Experts

The pricing of the solution needs improvement.

View full review »
Security Analyst

An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.

View full review »
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.