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Mufeed Siaj
Network Security Presales Engineer at a tech services company with 51-200 employees
MSP
Top 10
Good throughput, with one-of-a-kind support, that is scalable

Pros and Cons

  • "The most valuable features of this solution are the integrations and IPS throughput."
  • "The price and SD-WAN capabilities are the areas that need improvement."

What is our primary use case?

I am a pre-sales engineer, and I do comparisons based on my customer's requests.

What is most valuable?

The most valuable features of this solution are the integrations and IPS throughput.

What needs improvement?

The price and SD-WAN capabilities are the areas that need improvement.

In the next release, I would like to see more of the FortiGate features added. FortiGate is compatible with Cisco ACI, but I can't see Firepower with Security Fabric. For example, if I had Fortinet activated, could I integrate with it?

For how long have I used the solution?

I have familiar with the Next Generation firewalls for two years, and six years with firewalls in general.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's scalable indeed.

Our clients are SMB Enterprise.

How are customer service and technical support?

It's just a fact, nothing is better than Cisco technical support.

Which solution did I use previously and why did I switch?

Previously, I was working with Fortinet. I would most likely recommend Fortinet, because of the price and the security fabric integration with other products. It's scalable as well, and all of the FortiGate features are useful.

It's very easy to implement and it's very easy to administrate.

How was the initial setup?

The initial setup was straightforward. With other vendors, it is easier, but it was straightforward.

What's my experience with pricing, setup cost, and licensing?

This product is expensive.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
BB
Security Consultant at a tech services company with 51-200 employees
Consultant
Quite stable with good technical support, but the reporting should be improved

What is our primary use case?

We are a service provider and we work on a variety of different projects for many customers. We do not use this product ourselves. Rather, we deploy it for different customers. The primary use case is to protect the organization from unauthorized use.

What is most valuable?

The most valuable feature is the access control list (ACL).

What needs improvement?

Report generation is an area that should be improved.

For how long have I used the solution?

I have been working with this product for two years.

What do I think about the stability of the solution?

This firewall is quite stable and we use it on a daily basis.

What do I think about the scalability of the solution?

The scalability is good.

Which solution did I use previously and why

What is our primary use case?

We are a service provider and we work on a variety of different projects for many customers. We do not use this product ourselves. Rather, we deploy it for different customers.

The primary use case is to protect the organization from unauthorized use.

What is most valuable?

The most valuable feature is the access control list (ACL).

What needs improvement?

Report generation is an area that should be improved.

For how long have I used the solution?

I have been working with this product for two years.

What do I think about the stability of the solution?

This firewall is quite stable and we use it on a daily basis.

What do I think about the scalability of the solution?

The scalability is good.

Which solution did I use previously and why did I switch?

I have not worked with equipment from OEMs other than Cisco. It's the only vendor I use.

How was the initial setup?

The initial setup is straightforward. The length of time for deployment depends on whether it is the entire setup or just the basic installation.

What about the implementation team?

I deployed this product myself.

What other advice do I have?

This is a product that I can recommend for an internal firewall. It's good enough.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Learn what your peers think about Cisco Firepower NGFW Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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MD.SIHAB TALUKDAR
System Engineer at a non-profit with 10,001+ employees
Real User
Top 5Leaderboard
Stable and reasonably-priced, and the support is okay

What is our primary use case?

This is a product that is used at the infrastructure level to protect the network from outside traffic.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

When using this product, our network is slower. The performance should be improved. The installation could be made easier.

For how long have I used the solution?

We have been working with Cisco Firepower NGFW Firewall for more than two years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue using it.

How are customer service and technical support?

Support from Cisco is good enough.

How was the initial setup?

The installation can be easy, although it is slightly more difficult to install than…

What is our primary use case?

This is a product that is used at the infrastructure level to protect the network from outside traffic.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

When using this product, our network is slower. The performance should be improved.

The installation could be made easier.

For how long have I used the solution?

We have been working with Cisco Firepower NGFW Firewall for more than two years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue using it.

How are customer service and technical support?

Support from Cisco is good enough.

How was the initial setup?

The installation can be easy, although it is slightly more difficult to install than Fortinet FortiGate. One day is enough for deployment but it takes a long time to configure.

What about the implementation team?

I deployed Firepower with support from the team in India.

We have a team of three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of Firepower is not bad compared to other products.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Wahid Selman
ICT Department Manager at ACC
MSP
Top 20
Reasonable priced, great customer service, and stable

Pros and Cons

  • "We have not had to deal with stability issues."
  • "My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement."

What is our primary use case?

We are using the solution for airports.

How has it helped my organization?

The Cisco NGFW is an excellent fit for purpose for our network security.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

We have not had to deal with stability issues.

How are customer service and technical support?

The support of the solution is great, their staff is perfect.

How was the initial setup?

My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement.

What's my experience with pricing, setup cost, and licensing?

People have said that Palo Alto is a less expensive solution than Cisco, but in my experience, at least from today, Cisco is cheaper than Palo Alto. 

What other advice do I have?

I do not hear anything bad about the competition. I am difficult to change my ways and learn a new product. Unless somebody comes and makes a SWOT analysis and shows me the evidence of how the alternative is better, I am fine with Cisco.

I would recommend this solution to others. 

I rate Cisco Firepower NGFW Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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JW
Acting Director, Office of Talent Management at a government with 10,001+ employees
Real User
The UI needs improvement, as does the SNMP configuration, but the feature set is good

Pros and Cons

  • "The feature set is fine and is rarely a problem."
  • "Cisco makes horrible UIs, so the interface is something that should be improved."

What is most valuable?

The feature set is fine and is rarely a problem.

What needs improvement?

Cisco makes horrible UIs, so the interface is something that should be improved. Usability is poor and it doesn't matter how good the feature set is. If the UI, whether the command-line interface or GUI, isn't good or isn't usable, then you're going to miss things. You may configure it wrong and you're going to have security issues.

Security vendors have this weird approach where they like to make their UIs a test of manhood, and frankly, that's a waste of my time.

The SNMP implementation is incredibly painful to use.

For how long have I used the solution?

I have been using Cisco Firepower NGFW Firewall within the past year.

Which solution did I use previously and why did I switch?

I work with a lot of different IT products including three different firewall solutions in the past 12 months.

What other advice do I have?

Everything has room for improvement.

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MR
Programming Analyst at a tech services company with 201-500 employees
Real User
Top 10
A stable, advanced threat detection solution with a straightforward setup, but with room for improvement on the console visualization

What is most valuable?

The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware.

What needs improvement?

An area of improvement for this solution is the console visualization.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The customer service/technical support is very good with this solution.

How was the initial setup?

The initial setup is straightforward and it took two weeks to deploy. Currently, 5000 employees use this solution in our company.

What's my experience with pricing, setup cost, and licensing?

The solution was chosen because of its…

What is most valuable?

The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware.

What needs improvement?

An area of improvement for this solution is the console visualization.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The customer service/technical support is very good with this solution.

How was the initial setup?

The initial setup is straightforward and it took two weeks to deploy. Currently, 5000 employees use this solution in our company.

What's my experience with pricing, setup cost, and licensing?

The solution was chosen because of its price compared to other similar solutions.

What other advice do I have?

I would recommend this solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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