Cisco ISE (Identity Services Engine) Pricing

BP
Lead Network Engineer at a educational organization with 1,001-5,000 employees

I have complaints. I don't enjoy the licensing model. Once we moved from 2.7 to 3.1, switching from Base, Plus, and Apex to Essential and Advantage in Premier, we went from a perpetual, with our base licenses, to now a subscription-base. So, we will have to renew those licenses every year, and I'm not a fan of that for our base licenses. Apex/Premier, we already expected, which is fine, but for basic connectivity, I am not a fan of that.

View full review »
Bill Masci - PeerSpot reviewer
Senior Network Admin at Iridium

The licensing model is pretty straightforward. There are some changes from [version] 2.x going up to 3.0 and switching to the Smart Licensing. But if you have somebody who can explain it to you, so that you know that when you're upgrading you're not losing functionality, or you're not putting yourself in a position where the license count you're used to having can go away; as long as that's set up, it's fine.

View full review »
Rohit-Joshi - PeerSpot reviewer
Head of IT Infrastructure at a tech vendor with 10,001+ employees

Cisco is not cheap. Cisco is something that comes at a cost. There are various products in the market that compete with Cisco and are 30-40% cheaper and they offer 60-70% of the features that Cisco offers. 

The differentiator is the kind of engagement that Cisco offers the customer. They will prove the value, what we call the PoV. The PoV value is very good. 

Pricing-wise, they are premium. Licensing is something that is conducive. I feel that the licensing that Cisco offers is flexible.

We have an enterprise agreement as far as the licensing is concerned. There are various benefits where I can use any Cisco solution.

View full review »
Buyer's Guide
Cisco ISE (Identity Services Engine)
April 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Brad Lossing - PeerSpot reviewer
Manager Network Operations at RAND Corporation

The solution’s pricing is reasonable. For everything that it does, it's actually great. It's part of our Security Enterprise Agreement. So, we get guaranteed pricing for the length of the agreement, including upgrades. It's worth it. There are no hidden costs with Cisco.

View full review »
Wayne Cross - PeerSpot reviewer
Director of Cyber Security at Borden Ladner Gervais LLP

Cisco is expensive, however, we have a good partnership with our Cisco partner, and we get really good discounts on it. We have a very, very tight relationship with our Cisco representative. We're the largest law firm in Canada and therefore we get special treatment from the Cisco reps in Toronto.

We've had really good relationships with the team at Cisco Canada, and they all know my team, the architects, the solutions engineers, the salespeople, et cetera. They all know us very well. They come to our offices and we go to their offices. We have a very tight relationship.

When it comes to cost, we'll talk to them. They'll tell us when is the best time to buy, and we'll get good discounts. I've never really had to forgo a technology that was critical to the firm due to cost. I can always work with Cisco to find some way to reduce the cost.

View full review »
MI
Technical account manager at a tech services company with 201-500 employees

It's damn expensive and the licensing is terrible. There are three different types of licenses: Essential, Advantage, and Premier, and each one of them has certain features. I work with the SLED accounts and it's not easy for customers to find the money. I'm trying to sell their product but, at the same time, to utilize the product fully they have to pay millions of dollars on the licensing alone. And it's software. It's not like I'm selling them hardware with hardware value. It's just software. The prices need to be brought down.

The majority of our clients are still using 2.7, while some have moved to 3.0 or 3.1. That's another issue with the licenses. If you have perpetual licenses on 2.7 and you upgrade to 3, you are forced to go with Essentials. That is one of the issues that I'm seeing with my clients now.

View full review »
SL
Network Engineer at a financial services firm with 10,001+ employees

The pricing is complicated. The solution uses Smart Licensing. I had to go through a lot of phone calls to convert my old license to the new one and make it work. It took me about three weeks to figure out my licensing model and why mine was different from the other teams. It's good because Cisco Identity Services Engine will automatically get our licenses from one location. It would be better this way.

View full review »
SM
IT Security manager at a energy/utilities company with 201-500 employees

We are running version 2.9 because version 2.9 of the ISE has a persistent license —it's a one-time payment. The latest version (3.1) is only available if you do a yearly subscription.

It's a licensed physical device; there is no subscription. If you want the latest operating system, then you'll need to get an annual license.

View full review »
Brad Davenport - PeerSpot reviewer
VP of Technical Architecture at Logicalis

In terms of the licensing and the pricing structure of the Cisco Identity Services Engine, there's been a huge advantage to our clients recently with the advent of the enterprise agreement. You now have an enterprise agreement choice, which now allows you to buy as few as two security products to unlock additional discounting and additional life cycle advantages when you consume that solution for security business outcomes. At Logicalis, we deliver a full life cycle approach to Identity Services Engine when embedded into a Cisco security enterprise agreement. We're able to deliver not only the onboarding and the design guidance that the customer needs to deliver that secure business outcome, but also provide the ancillary services to support all of the other infrastructure that often comes along with deploying a solution like ice.

View full review »
Adarge Ekholt - PeerSpot reviewer
Network Engineer at a university with 1,001-5,000 employees

It doesn't seem like we have a licensing model that we're aware of. It's not something that comes down where we have to say, "Oh, boy, we have to renew ISE again." It doesn't seem like it's a significant part of the budget that we have for licensing and ongoing maintenance.

View full review »
Laurence Mcbride - PeerSpot reviewer
Senior Business Systems Analyst at a financial services firm with 201-500 employees

It is fairly expensive and that's part of why we have implemented it in the type of "hack" that we did, to service multiple clients. It would be nice if it were less expensive.

Plan your deployment very carefully. Make sure that you really understand the licensing environment. That was a big surprise, not to my team, but to the end customers who were responsible for the budget for it. Everybody thinks "server-centric," and in this particular case, all of those devices that are being protected ultimately have to have appropriate licensing on the system. There was a lot of, "Oh, I didn't realize I had to buy that part." It's not your everyday product and the pricing model wasn't something people were super familiar with to begin with.

View full review »
TA
Network Analyst at a healthcare company with 10,001+ employees

When it comes to licensing costs and Cisco's more than one pricing, I think that's one of the areas where I actually have one of the biggest problems. I just think that Cisco is trying to move towards squeezing more money out of us as customers. They're constantly trying to change many features that used to be part of the original bundle. Now, Cisco has actually transitioned to a lot of subscription models, fees, and licenses. As a result, the cost has gone up, and I foresee it continuing to rise, which is why I have a problem with it now.

View full review »
Ashley Mead - PeerSpot reviewer
Sr Network Consultant at CAE Technology Services Limited

In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there.

View full review »
AB
Network Architect at a tech vendor with 10,001+ employees

Cisco ISE is not inexpensive, but the solution is well-built and worth the expense.

View full review »
Jeffry Pereira - PeerSpot reviewer
Network Technical Lead at a energy/utilities company with 10,001+ employees

I get very good pricing from Cisco, so I don't have a problem with that. I also don't have a problem with licensing because we get enterprise or global licensing.

View full review »
CN
Network Operations Supervisor at McCoy's Building Supply

When it comes to licensing, I'm hoping Cisco is improving that because that's always been a pain point. I usually rely on our account team, which thankfully we have one, to help with the licensing.

Over the years, licensing has been confusing and complicated because there are so many different licenses for each different product and each different iteration of the product.

View full review »
JN
Sr Wireless Network Engineer at a manufacturing company with 10,001+ employees

Being fully honest, the Cisco licensing model right now is really confusing. We don't know what licenses we have where. We have Smart licensing, but the different levels are way confusing.

There are different levels for different accesses. We have an enterprise license agreement with Cisco, but all the details of what we have with those licenses get confused in the massive amount of licenses we have, or in the different license levels we have for different geos, et cetera. The Smart license portal is there, but right now, we just don't have the time or manpower to put into that.

View full review »
Gustavo Pena - PeerSpot reviewer
Services Director at XByte SRL

It has a fair price. It is better than it was before.

View full review »
EV
Senior Network Engineer at a tech consulting company with 11-50 employees

According to my sales and account team, the prices we're getting are pretty good. I wouldn't say they're the manufacturing or listed price by any means, but we do a lot of business with them. So the price points that they're coming in at are pretty manageable.

View full review »
JC
Network Engineer II at a healthcare company with 10,001+ employees

I am not aware of the current price for Cisco ISE, but considering it is a Cisco product, it is likely to be quite high. However, I do not have control over the checkbook.

View full review »
GV
Sr. Architect at a pharma/biotech company with 10,001+ employees

It is not that pricey.

View full review »
Adam Boldin - PeerSpot reviewer
Network Architect at Tarrant Regional Water District

Licensing is a disaster. It's a mess and I hope they fix it soon.

View full review »
Romildo Junior - PeerSpot reviewer
IT Business Manager at Telefónica

I can't speak to the exact pricing of the product.

View full review »
CT
Network Engineer at a comms service provider with 10,001+ employees

If you're not going through an agreement, it's very expensive.

View full review »
Batu Akalin - PeerSpot reviewer
Corporate Information Technology Security Manager at AG ANADOLU HOLDİNG A.S.

The SMARTnet technical support is available at an additional cost.

View full review »
WG
Senior Network Engineer at a financial services firm with 10,001+ employees

Hardware appliances are expensive. The license pricing was good when it was perpetual. But now they have migrated into DNA-styled licensing. We haven't bought the new licensing yet because we migrated from the old licensing to the new licensing model. At some point, we'll have to buy the licenses. The license pricing was fair. Now moving to DNA-styled licensing, we have subscription-based licensing for everything. I hope it will continue to be fair, but we will have to wait and see.

View full review »
Mehran Reza - PeerSpot reviewer
Engineering Lead at Canadian Broadcasting Corporation

Cisco ISE's licensing can get pricey.

View full review »
Andres Lopera - PeerSpot reviewer
Technical Leader at Línea Directa S.A.S / Aplicación e Ingreso

Pricing is not a problem for Cisco because it has a lot of features and not much competition, although it's more expensive than other products. But if I do a cost-benefit analysis, Cisco provides high quality.

View full review »
Elshaday Gelaye - PeerSpot reviewer
Lead Technical Architec at Commercial Bank of Ethiopia

There is a limit on the number of nodules supported. The number of users per license is limited to around 2,000, so the license price should be adjusted to take these limitations into account or we should be allowed to add more users to the same devices.

We use ISE because most of our networking devices are from Cisco, including the VIRL lab. I have to compare other vendors, but I don't think the cost difference is so much that I would switch solutions. 

View full review »
Ahmed_Shalaby - PeerSpot reviewer
Senior Cyber Security Engineer at Beta Information Technology

The solution is not that cheap.

View full review »
SM
Cyber systems Engineer at a manufacturing company with 10,001+ employees

The solution’s pricing is okay.

View full review »
VikasKumar13 - PeerSpot reviewer
Associate consultant at HCL Technologies

I would rate the pricing an eight out of ten, one being cheap and ten being expensive.

View full review »
SS
Network Manager at a healthcare company with 10,001+ employees

Pricing and licensing are not my expertise. As far as budgeting is concerned, we run an ELA with Cisco. It's a part of our ELA.

View full review »
AA
Senior Network Architect at Commercial Metals Company

The pricing is good. The last time we purchased four new appliances the price was doable for any organization of our size.

View full review »
BS
Senior Systems Administrator at a manufacturing company with 10,001+ employees

Its licensing could be improved. It used to be perpetual, but now they are moving away from that.

View full review »
JB
Network Services Engineer at a government with 51-200 employees

I don't know too much about the actual pricing on it. The licensing part is pretty straightforward. It's a lot more simple than some of the other Cisco licensing models. In that aspect, it's great.

View full review »
DM
Network Manager at a government with 201-500 employees

The recent changes in the licensing model have caused some issues with the team. 

View full review »
PG
Principal Consultant at a computer software company with 1,001-5,000 employees

The licensing could be better across all of the Cisco products. Cisco's licensing models seem to keep changing with different software versions. Cisco is moving towards a subscription service, which would mean additional costs.

View full review »
SC
Infrastructure and Cybersecurity Manager at George Washington's Mount Vernon

We did a five year deal and it was very reasonable. I think for the Avast virus scan, I think we were paying $95 a machine for five years, which nobody else could touch. And that includes all updates, technical support, etc. From the ISE side, I'm not really sure what it costs because it was all encompassed in equipment we were buying and the ISE and the AMP and the open DNS. I know that it was not more expensive than any of the things we had looked at with HP or BMC or other places. It was much more cost effective.

View full review »
Md Manirul Islam - PeerSpot reviewer
Assistant general manager at Beximcocomputers

Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system. We now have to pay recurring costs. This change in the pricing model has presented challenges for many customers accustomed to the simplicity of the previous licensing model.

View full review »
OB
IT Architect at a tech services company with 501-1,000 employees

Pricing is where things got a bit more complicated. Previously, it was a one-time purchase and we just had to renew support. These days, there's a subscription model, which is supposed to be easier and cheaper as well, but it's more pricey. Customers are aware of that, and many vendors are going the same way. They are trying to go along with the new model.

View full review »
Sait Kilinc - PeerSpot reviewer
Manager of IT at a financial services firm with 10,001+ employees

The pricing is fair. We have a base license and an OpEx license.

View full review »
Jeff Burdette - PeerSpot reviewer
Cyber Security Administrator at a aerospace/defense firm with 11-50 employees

The pricing is fair for what it does. The only time I've really not been too crazy about the price is for Cisco Prime, which is a management solution for Cisco products.

View full review »
CH
Principal consulting architect at a tech vendor with 10,001+ employees

Licensing has gotten much simpler since Cisco moved to the DNA model because we just have the three tiers, but it could always stand to be improved upon.

View full review »
LP
Network engineer at a financial services firm with 1,001-5,000 employees

Since we have a complete Cisco portfolio, including an Enterprise Agreement, it's not simple for me to compare what we're paying with the prices of other platforms.

View full review »
DH
IT Manager at Shanta Mining

I believe I have paid around $1,000 in licensing fees. The license is annual. 

View full review »
CP
Associate Director of Network Tower at Happiest Minds Technologies

The price of the solution is price fair for the features you receive.

View full review »
MA
Associate Consultant at a computer software company with 201-500 employees

It's an expensive solution when compared to other vendors. It's definitely more expensive than ClearPass. It's expensive, but the issue, again, comes down to scalability. Because you can't virtualize the product, there's a lot of investment when it comes to your hardware resources. Your CapEx is one of the biggest issues here. That's something Cisco needs to improve because organizations are looking at reducing their hardware footprint. It's unfortunate that ISE is such a resource-intensive application to begin with. As it's not a properly virtualized application, you need to rely on physical hardware to get the best performance.

The CapEx cost is high. When it comes to operational expenditure, it all depends on the features you're using. They have their tiers, and it all depends on the features you're using. The basic tier, which is where most of the functionality is, is relatively quite cheap. But if you're using some advanced use cases, you need to go to their higher tiers. So, I'm not too worried about operations costs. You need to buy support for the hardware: you need space, power, and cooling for the hardware-side. All of that adds up. So, that all comes down to the product design and they need to make sure it's properly scalable and it's truly virtualized going forward.

View full review »
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at Nexio South Africa

ISE has always been expensive compared to other products in terms of what it does on a user level. I haven't had a client who didn't say that ISE wasn't expensive. I’ve had an issue where I was just selling four boxes, and it was four million. It was a high-end box, and the client didn't take it. They end up going with VM.

View full review »
BN
Senior Software Engineer with 501-1,000 employees

I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control.

View full review »
AV
Solution Architect Telecom at a manufacturing company with 10,001+ employees

We pay a fee based on a subscription model.

The pricing could always be better.

View full review »
ChrisWanyoike - PeerSpot reviewer
Network Infrastructure Specialist at Central-Bank-Kenya

Cisco does not sell directly. They have authorized partners you need to buy through.

I don't deal directly with the licensing and therefore do not have any idea what the pricing of the product is. It's not part of my responsibilities.

It is my understanding, however, that it would be expensive for smaller organizations. Startups may not be able to afford these products.

We don't really worry about pricing, as cheap might be expensive in the long run if you don't get a product that is right for your organization, or is more likely to break down over time.

View full review »
LC
Network & Security Architect at Canac IT

The pricing is okay. It's reasonable for functionality, however, if you're going to implement it as a full-stack with Cisco Connect, and a work station, and so on, it's very high.

View full review »
MB
Accounting Executive at a tech services company with 11-50 employees

I have not looked at the pricing in a while. I don't really know. These companies are putting together enterprise license agreements, like a site license, and they'll do multiyear and they'll make them pretty aggressive. If you are buying three security packages from them, for example, they'll give you a significant discount. If you're at two, when you look at the cost to go to a third one, they'll just do it because it discounts the whole package altogether.

As for extra fees and costs, it is just a subscription model, pretty predictable.

View full review »
BN
Senior Software Engineer with 501-1,000 employees

For the content, and the technologies it is made to be a bit more complex. 

The technology is good, but to use some of the other features, and capabilities, they request that we purchase the Cisco DNA Center. As a result, the bundled price is a little high.

Once you purchase the DNA, you will need the SNA then the license, overall it's very expensive.

If, however, you implement Cisco ISE without the DNA and the SDA, the price is reasonable.

View full review »
AP
OPCO IT Manager at MTN

If you go directly with Cisco for the implementation it's very, very expensive.

View full review »
SN
Sr Manager Infrastructure at a financial services firm with 5,001-10,000 employees

We have a three-year license. Standard licensing gives backup access and very few features, and then there's VM licensing - each VM we use needs to be licensed. VM licensing comes in different sizes: small, medium, and extra-large. There are also licenses for features, posturing licenses, and profiling licenses.

View full review »
WH
Network Manager at a university with 501-1,000 employees

The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription.

View full review »
Chinthaka Kannangara - PeerSpot reviewer
Network System Engineer at VSIS

The licensing is subscription-based and based on the user account.

View full review »
AW
Network Engineer at a manufacturing company with 201-500 employees

The pricing seems fair. The licensing can be confusing, but it is still pretty good.

View full review »
RM
Sr Consultant at a tech services company with 10,001+ employees

Customers respond to a low price. From the point of view of integration, Cisco ISE hikes up the cost of security, but otherwise, I think it should be okay.

View full review »
FC
Director of Engineering at a tech services company with 51-200 employees
SI
Security Solutions Architect at GTS

The price for Cisco ISE itself is very low, however, Cisco professional services are quite expensive. Subscription amount is dependent on number of users.

View full review »
JC
Project Manager at Projectnet

There are other cheaper options available.

View full review »
Joni Saputro - PeerSpot reviewer
System Engineer at Packet System Indonesia

The product has moderate pricing and comes with a subscription model.

View full review »
LR
Director of Security and Computer Risks at Eclipse Telecomunicaciones S.A. de C.V.

Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients.

View full review »
FA
Networks Lead Engineer at a mining and metals company with 1,001-5,000 employees

We are a customer and an end-user.

Cisco, on the price, is not good now. This might entice customers or end-users to go for another cheaper solution where they can still find most of the features Cisco offers. 

They are now offering subscription licenses, and you have to pay thousands of dollars every year for maintenance and renewing support. Most users will not accept this new strategy of Cisco. It's not like HP or Dell, where, when you purchase the hardware and it's a lifetime license. It's a lifetime subscription. You don't need to renew the license every two years. Therefore, from a price perspective, no, Cisco's not good. Their strategy now seems to be pushing customers to go for other solutions.

View full review »
Brook Debebe Hailu - PeerSpot reviewer
Chief Technology Officer at Mehbub General Trading PLC

This solution requires an annual license and it is a bit expensive than competitors.

View full review »
FS
Deputy Head of IT at a legal firm with 501-1,000 employees

Its price is probably good if you use all of its features and functionalities to protect your environment. If you use only a part of the functionality, its price is too high. It is just a question of value and the functionality you use.

View full review »
it_user808431 - PeerSpot reviewer
Solutions Manager at EOH

The licensing is too expensive. There is more complexity on the wifi environment, especially with Cisco DNA versus Cisco ONE licensing. As far as the ISE licensing is concerned, it's pretty straightforward. We normally follow the ordering guide which is quite detailed, so there's no problem there.

View full review »
SS
Deputy Manager at Convergent Wireless Communications

The price is a bit on the high side.

View full review »
Can Aksaya - PeerSpot reviewer
Network Solutions Architect at turcom

Our customers pay for the license of Cisco ISE (Identity Services Engine). They have an annual subscription, rather than a monthly subscription.

View full review »
MK
Co-Founder & Director at VSAM Technologies

I don't handle the licensing aspect of the product. I can't speak to the exact costs involved. 

We have not faced any major challenges in terms of getting a good price point from our customer's perspective. That said, the pricing would depend upon the perceived value of the solution rather than the actual cost of the product. If the solution is able to help the customer in mitigating its challenges many customers don't see any point in discussing the price point if POC is successful

View full review »
RF
Information Security System Specialist at everis New Company Erifson

We use a virtual machine so in terms of pricing, we can extend it as much as we need. The licensing; we had to renew twice and in my opinion, it's good.

View full review »
JF
Works

Licensing is very complicated and it changes a lot. I know recently it changed since we acquired the solution. It had a different licensing scheme that has changed. 

The cost is high compared to other solutions. Even so, it is better than what's on the market. The licensing model is complicated and the cost is a little bit high.

View full review »
RD
Senior Network Administrator at a media company with 1,001-5,000 employees

There is a license to use this solution and the price is reasonable.

View full review »
OZ
Network & Security Engineer at a engineering company with 201-500 employees

It's a bit expensive, especially the licensed product.

The hardware is purchased one time. 

The support license is reasonable, but when compared to other products, such as ClearPass or Fortinet, the base license for users is much lower in other products. In general, Cisco is more expensive.

I would like to see one license based on one user. We do not need to use multiple licenses in order to have multiple features in the product.

One of the issues in ISE is that if you need more features you have to have multiple licenses per user. One user can have three or four licenses. 

It would be beneficial to have a single license that included all of the features.

View full review »
HA
Technology Manager at Advanced Integrated Systems

I think the price is okay.

View full review »
HA
Technology Manager at Advanced Integrated Systems

The price for Cisco ISE is high.

View full review »
PP
Owner at a tech services company with 11-50 employees

It costs around 50,000 baht in the first year, but I'm unsure about the second year.

View full review »
it_user216399 - PeerSpot reviewer
Senior Network Engineer with 1,001-5,000 employees

Smartnet is not so cheap depending on the deployment.

View full review »
AH
Network Administrator at a government with 51-200 employees

We are a big organization and we can arrange for licenses because we are a big customer. We have an agreement for the security license. Licenses aren't an issue for us. We pay for licenses every five years or six years.

View full review »
it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

There are three levels of pricing: basic, plus, and apex. Basic satisfied our needs.

View full review »
it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

Licensing and pricing is a complicated calculation, so it is best to really understand your customers' needs. Also team up with the right resources at Cisco for help.

View full review »
MB
Senior Solutions Manager at a computer software company with 1,001-5,000 employees

The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution.

View full review »
EE
NOC Manager at a comms service provider with 51-200 employees

The price of Cisco ISE (Identity Services Engine) is expensive and we are thinking about changing to FortiGate.

View full review »
BE
Network Security Engineer at Data Consult

The price is not very expensive. 

View full review »
AR
VP of IT at a tech services company with 51-200 employees

The price is okay.

View full review »
Buyer's Guide
Cisco ISE (Identity Services Engine)
April 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.