Cisco ISE (Identity Services Engine) ROI

BP
Lead Network Engineer at a educational organization with 1,001-5,000 employees

I think we have seen ROI in regards to integrating with an external MDM to enforce greater security requirements for business managed devices that aren't Active Directory joined.

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Bill Masci - PeerSpot reviewer
Senior Network Admin at Iridium

I don't know what the investment was, because I'm not involved in the pricing aspect of it. But there's no way for us to run a secure, reliable, user access or device administration access without something like ISE. The return on the investment, I think, is great. It's integral to our network so I don't know what we would do without ISE.

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Rohit-Joshi - PeerSpot reviewer
Head of IT Infrastructure at a tech vendor with 10,001+ employees

In the cybersecurity space, return on investment is something that is very difficult to justify. ISE is something that is a pure network cybersecurity resiliency solution. 

I can definitely assure my management that by implementing this, we are good in the overall cybersecurity posture. 

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Buyer's Guide
Cisco ISE (Identity Services Engine)
April 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
Brad Lossing - PeerSpot reviewer
Manager Network Operations at RAND Corporation

The product has helped us save money drastically. We were able to get rid of two different service contracts. We could invest more into the solution or into people that can help us administer it. So it's been nice. We save quite a bit of money getting rid of those other products.

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Vergin Mansour - PeerSpot reviewer
Network Engineer at a manufacturing company with 10,001+ employees

The company does see a return on investment. We definitely use it a lot more than we thought it would be used. I can be used for something as simple as a wrong password,  which is something that everyone does in the office, especially right after updating it all the way to something as complicated as if a site has a specific switch or router that depends on it, and it's down, and there's some sort of phishy activity happening. So it is definitely an investment that we all like and appreciate. We do feel that we're getting back what we paid for. 

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Solomon Okonta - PeerSpot reviewer
Network Architect at Great Canadian Gaming Corp

We have witnessed a return on investment with Cisco ISE due to the protection it offers to our environment and the capability of 802.1X to assist in managing security risks.

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Wayne Cross - PeerSpot reviewer
Director of Cyber Security at Borden Ladner Gervais LLP

We've seen an ROI. They last a very long time. For example, we have Cisco Campus, which is the next 7000s that we put in 2012, and ten years later, they're still there. We just changed the supervisor modules. However, the chassis is still sitting there and is still working quite fine.

If I'm not mistaken, it's at end of sales already, however, its end of support is in 2024. That's what I like about their products. They support their product for a very, very long time.  They easily last for ten years. Even our access switches, which are 4900s, are just being switched out now. Those have been in since probably 2010.

We spend $1.5 million as we have two switches on every single floor. Those are the ones that we're changing out now, and they still work quite fine. Cisco just decided to change them. Their products are very solid and they don't break. We keep them for a very long time. Therefore, the return on investment is not bad. I know when I put it in that I don't need to look at it again for ten more years. I know it's going to be supported for that long. 

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SL
Network Engineer at a financial services firm with 10,001+ employees

The solution helped me by making my job easier. I manage and deploy the solution. All the other users have to do is log in and look at what they need to do. The product makes it easy for me to manage and enables the end users to log into other systems.

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Brad Davenport - PeerSpot reviewer
VP of Technical Architecture at Logicalis

It's difficult to say whether the clients have seen an immediate ROI with the deployment of the Identity Services Engine. Oftentimes, you have to take on additional technologies in the ISE product family in order to receive that comprehensive benefit. So I think only time will tell what the true ROI is. I can tell you that the value exchange that occurs between a partner and a client when we're talking about everything within the Cisco security portfolio being fully integrated together and working comprehensively has been an enormous advantage to customers who today have a complex act of multi-vendor products. Being able to consolidate on a platform-based solution is an incredibly powerful story to tell, and it's also incredibly powerful from a cost-benefit standpoint as well.

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Adarge Ekholt - PeerSpot reviewer
Network Engineer at a university with 1,001-5,000 employees

In terms of ROI for Cisco ISE, I'm not sure what we paid to begin with, but I know that it's indispensable, since it is our only gateway for wireless users to connect. Also that it's flexible for us to school up new user grow groups fairly easily.

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Laurence Mcbride - PeerSpot reviewer
Senior Business Systems Analyst at a financial services firm with 201-500 employees

In our case, ROI wasn't really a consideration in going with Cisco ISE. It was a regulatory requirement.

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TA
Network Analyst at a healthcare company with 10,001+ employees

In terms of return on investment, I would like to think that we've seen a significant return on investment with Cisco ISE. Just looking at it purely from my perspective, in terms of time-saving, if we consider this impact on a single person and then scale it over two to three thousand employees when you multiply that data on a day-to-day basis, the time-saving is tremendous. Moreover, in terms of solutions, having the ability to keep things integrated and manage them through a single pane of view adds to the benefits. I believe the return on investment goes beyond just the financial aspect. It extends to mental well-being, reduction in stress, and as employees. It's really great.

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Ashley Mead - PeerSpot reviewer
Sr Network Consultant at CAE Technology Services Limited

Our ROI is that once clients have a Cisco system installed, they tend to stick with Cisco. They'll upgrade to the latest Cisco product rather than looking at any other vendors.

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AB
Network Architect at a tech vendor with 10,001+ employees

We have observed a return on investment from the tasks performed by Cisco ISE for our organization.

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Jeffry Pereira - PeerSpot reviewer
Network Technical Lead at a energy/utilities company with 10,001+ employees

We've seen an ROI.

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CN
Network Operations Supervisor at McCoy's Building Supply

If I were to comment on the return of investment on ISE, I don't really know where to begin because it was something we never did before. It was somewhere where we were lacking. We just didn't have the time or the manpower to do what ISE will do for us.

I'm sure someone out there can crunch the numbers and quantify the ROI on stopping an attack or a breach, but I don't have those numbers and thankfully, we haven't had one yet.

For us, we didn't have the manpower to do it right. Implementing ISE has saved us the need to invest in that manpower.

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Gustavo Pena - PeerSpot reviewer
Services Director at XByte SRL

Our customers see ROI. They feel more confident about their operations. It gives them time to do other things in order to be more profitable.

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EV
Senior Network Engineer at a tech consulting company with 11-50 employees

The product is positive regarding a return on investment, considering the cost we're bringing in for Cisco ISE's deployment versus the value we're adding to the environment.

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GV
Sr. Architect at a pharma/biotech company with 10,001+ employees

We have definitely seen ROI as we are getting compliant. When you are compliant, you get fewer fines from PCI and those types of organizations. 

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Adam Boldin - PeerSpot reviewer
Network Architect at Tarrant Regional Water District

Return on investment falls in line with the business vision of securing our resources and protecting them against cyber attacks and nation-state attacks. It's hard to put a monetary value on clean water.

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Mehran Reza - PeerSpot reviewer
Engineering Lead at Canadian Broadcasting Corporation

We have seen a return on investment with Cisco ISE from a security point of view.

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Josh Calhoun - PeerSpot reviewer
IT Systems Engineer at Pierce County Information Technology

We have seen a return on investment around the soft cost, with how streamlined everything is, how we don't have to really worry about wrong devices getting on our production Wi-Fi.

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EM
Network Engineer at a hospitality company with 10,001+ employees

You're seeing less tickets and you have fewer security issues. I think the return on investment is there. It has really improved our situation in our corporate offices.

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Andres Lopera - PeerSpot reviewer
Technical Leader at Línea Directa S.A.S / Aplicación e Ingreso

Since implementing Cisco ISE, we haven't had any attacks against our application.

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Elshaday Gelaye - PeerSpot reviewer
Lead Technical Architec at Commercial Bank of Ethiopia

The return on investment depends on how you utilize the solution. We haven't utilized it well thus far, so I would rate it four or six out of 10.

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SM
Cyber systems Engineer at a manufacturing company with 10,001+ employees

We have seen a return on investment in terms of not pursuing any other solutions. We didn't need to look further. The product did what it does for us now. We are very content with it. We don't have to invest further into something else.

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SamBrown - PeerSpot reviewer
Network Engineer at a energy/utilities company with 1,001-5,000 employees

We get a return on investment from it. It's a solution that's often required for IT insurance, etc. It's definitely needed but do we need to have one from Cisco? I don't know, but there's definitely an ROI there.

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WM
Network Engineer at a insurance company with 5,001-10,000 employees

The product runs. It does what it needs to do, and we don't have to touch it most of the time. From that standpoint, we have an ROI.

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PB
Network Security Engineer at Vienna Insurance Group Kooperativa

We are more secure thanks to ISE. That's always a return on investment.

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BS
Senior Systems Administrator at a manufacturing company with 10,001+ employees

There is probably a return on investment as far as increased time for people not having to worry about devices moving around nor having to be contacted about moving them to the appropriate spot.

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JB
Network Services Engineer at a government with 51-200 employees

We've seen an ROI. We've freed up some hours, so those engineers who were previously doing more mundane tasks are now able to do something else.

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DM
Network Manager at a government with 201-500 employees

The cost-benefit analysis primarily considers the time saved through manual labor.

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PG
Principal Consultant at a computer software company with 1,001-5,000 employees

Our customers have seen a return on investment with Cisco ISE. The solution has helped our customers consolidate several products into one and free up their IT staff. Also, the reporting from Cisco ISE enables them to show senior management their network's health.

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BB
ITS 1 at a government with 10,001+ employees

We have seen ROI. It has done its job. It has protected us when we needed it to.

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HV
Network engineer at Bimbo Bakeries USA

The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous.

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HP
Client Manager at a tech vendor with 10,001+ employees

It is difficult to measure security breaches, but since we have not been attacked so far, it has paid for itself over the years.

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Jeff Burdette - PeerSpot reviewer
Cyber Security Administrator at a aerospace/defense firm with 11-50 employees

We have definitely seen return on investment. We have so many different security solutions in place, and ISE just works really seamlessly with them. I get to keep my job, so that's a pretty ROI from my point of view.

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LP
Network engineer at a financial services firm with 1,001-5,000 employees

The ROI we have seen is because Cisco gives us what they promised us. They deliver. Our requirements are being met and that results in getting value for what we pay.

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BN
Senior Software Engineer with 501-1,000 employees

Our customers definitely see a return on their investment with this solution.

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RO
Manager of Systems Architecture at a computer software company with 51-200 employees

We've seen a return on investment from the security aspect.

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MB
Accounting Executive at a tech services company with 11-50 employees

In terms of ROI, the only thing that comes to mind is if you look at whatever the current market data says for a breach cost if you have ransomware attack or something, if you choose to rebuild your network, as opposed to paying the ransom, what does that cost? Is that $100,000 a day? Is that a million dollars a day? So whatever that cost is, go look at the cost of the NAC licensing, ISE or ClearPass. And that answers the question for you. If you can block the threats on the front end, you can avoid the whole ransomware conversation.

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MN
Network Architect at a tech vendor with 10,001+ employees

I'd imagine we have seen an ROI, but I'm not involved in the pricing or purchasing. The security it provides gives peace of mind. That's a good return.

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WH
Network Manager at a university with 501-1,000 employees

Security is something we need, but I don't think that there is a return on investment. It causes more delays to the regular workflow.

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AW
Network Engineer at a manufacturing company with 201-500 employees

For us, the return on investment is that it gives us easy ways to divide up our end-users for authentication, especially for our VPN.

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FC
Director of Engineering at a tech services company with 51-200 employees

We don't monetize this solution.

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RF
Information Security System Specialist at everis New Company Erifson

We have seen ROI from this solution. 

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JF
Works

Our ROI is good enough. It's simplifying things for IT and for the business, so it's good for both sides. It solves a lot of issues that without the product would be costly to our organization so we see ROI in that sense. 

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EA
Principal ICT Assistant at a educational organization with 1,001-5,000 employees

This product has helped us protect our infrastructure.

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it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

It is hard to quantify ROI. It is more easily measured in increased mobility and security.

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JL
Unified Networks at a program development consultancy with 11-50 employees

We have seen ROI from using this solution. 

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Buyer's Guide
Cisco ISE (Identity Services Engine)
April 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.