Cisco Meraki Systems Manager (MDM+EMM) Customer Service and Technical Support

AdityaSharma
IT Manager at Utmost
While pro support is available, we have not used any kind of support so far. We do the maintenance on our own. But the technical support is 100% available and they maintain certain criteria. Every three to six months they come for a review of performance and they inspect the devices every three months. We meet with them even if we do not request support and they inform us of new devices and improvements coming into the market. If there is anything you need from them, they are very good and reliable. View full review »
John Rocchio
Infrastucture Manager at a transportation company with 501-1,000 employees
Most of the time, we do not use technical support. We do not need them, but when we do need them, they are available and will work with us for whatever length of time it takes to try and solve the problem. View full review »
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