Cisco Meraki Systems Manager (MDM+EMM) OverviewUNIXBusinessApplication

Cisco Meraki Systems Manager (MDM+EMM) is the #10 ranked solution in our list of top Enterprise Mobility Management (EMM) tools. It is most often compared to Microsoft Intune: Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune

What is Cisco Meraki Systems Manager (MDM+EMM)?

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco Meraki Systems Manager (MDM+EMM) is also known as Meraki MDM.

Buyer's Guide

Download the Enterprise Mobility Management (EMM) Buyer's Guide including reviews and more. Updated: September 2021

Cisco Meraki Systems Manager (MDM+EMM) Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Cisco Meraki Systems Manager (MDM+EMM) Video

Pricing Advice

What users are saying about Cisco Meraki Systems Manager (MDM+EMM) pricing:
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

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TonyMoore
President at www.virtualtechsolutionsusa.com
Real User
Top 5Leaderboard
A stable and scalable solution that allows you to pre-configure the devices before you get them into the company

What is our primary use case?

We use location analytics to display real-time location statistics to improve customer engagement and loyalty across all the sites. It's built into the Cisco Meraki APs at no additional cost. That's one of the things that a lot of clients like. The data is collected by the APs, and it syncs to the Cisco Meraki cloud. This is automatically reported to the dashboard and reveals visitor traffic, trends, dwell time, news, and also repeat visitor loyalty. A lot of stores use it for this particular reason: they can gather information from repeat visitors. They can also locate single repeat visitors.

Pros and Cons

  • "I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

What other advice do I have?

On a scale from one to ten, I would rate this solution at ten. If you want something that's going to work and scale very well, and allow you to pre-configure the devices before you get them into the company, then Cisco Meraki Systems Manager (MDMEMM) is a great option.
MM
IT Manager at a construction company with 201-500 employees
Real User
Stable and great for iOS but lacks functionality with Windows devices

What is our primary use case?

We primarily use the solution for iPhone management.

Pros and Cons

  • "The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
  • "We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

What other advice do I have?

There's a lot of options in the configuration and the setup. Make a test device and a test group and make sure you fully understand what is going on before you roll it out. For example, one setting lets you deny use of Safari, which sounds good till the user clicks a link in an email and it won't open. *Unless you use Microsoft Outlook which allows you to pick the app that links open in. Setting up VPP and DEP takes a little bit of effort, but these will be required no matter the MDM solution you choose. The Apple device enrollment program allows devices bought from the carrier you are…