We just raised a $30M Series A: Read our story
Alexandra Cevallos
Project Engineer at CIEMTELCOM
Real User
Top 20
Good dashboard, great support, and easy to manage and configure

What is our primary use case?

I use this solution for wireless.

What is most valuable?

It is easy to manage and configure. The dashboard of Meraki is easy to use.

What needs improvement?

Currently, only a limited number of clients can connect to these devices.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

Our clients are small and medium companies, and we didn't have any problems with scalability. Our clients may increase its usage in the future.

How are customer service and technical support?

Their support is great. Its documentation is also good.

Which solution did I use previously and why did I switch?

I used Juniper Mist. Cisco Meraki Wireless LAN is easy to use in…

What is our primary use case?

I use this solution for wireless.

What is most valuable?

It is easy to manage and configure. The dashboard of Meraki is easy to use.

What needs improvement?

Currently, only a limited number of clients can connect to these devices.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

Our clients are small and medium companies, and we didn't have any problems with scalability. Our clients may increase its usage in the future.

How are customer service and technical support?

Their support is great. Its documentation is also good.

Which solution did I use previously and why did I switch?

I used Juniper Mist. Cisco Meraki Wireless LAN is easy to use in the cloud.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PN
Virtual IT Director at a educational organization with 11-50 employees
Real User
Stable, no issues and meets specifications

What is our primary use case?

I do networking fit-outs for schools. I'm an advisor to about 30,000 schools.

What is most valuable?

The most valuable thing to me is the stability of the product.

For how long have I used the solution?

I've been in the business 47 years, and I've been using Meraki for as long as they've been in business, which is about 14 years now.

What do I think about the scalability of the solution?

I don't have an issue. It meets specifications.

How are customer service and technical support?

I don't get involved on that end of it.

How was the initial setup?

I don't get involved in the setup or installation.

What's my experience with pricing, setup cost, and licensing?

The price could be slightly better, but then again, we negotiate deals every…

What is our primary use case?

I do networking fit-outs for schools. I'm an advisor to about 30,000 schools.

What is most valuable?

The most valuable thing to me is the stability of the product.

For how long have I used the solution?

I've been in the business 47 years, and I've been using Meraki for as long as they've been in business, which is about 14 years now.

What do I think about the scalability of the solution?

I don't have an issue. It meets specifications.

How are customer service and technical support?

I don't get involved on that end of it.

How was the initial setup?

I don't get involved in the setup or installation.

What's my experience with pricing, setup cost, and licensing?

The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant.

What other advice do I have?

I would rate it eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.
YA
Network Engineer at a government with 1,001-5,000 employees
Real User
Top 5Leaderboard
Good device connection functionality, stable, and scalable

What is our primary use case?

We use this solution for device address connection.

What needs improvement?

The ease of use is average. It could be more user-friendly. The initial setup could be simplified.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a few months. We are using the latest version.

What do I think about the stability of the solution?

It's a stable product. We don't have any issues with stability.

What do I think about the scalability of the solution?

This is a scalable solution.

How was the initial setup?

The initial setup was not easy, it was a bit complex. We need a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We pay…

What is our primary use case?

We use this solution for device address connection.

What needs improvement?

The ease of use is average. It could be more user-friendly.

The initial setup could be simplified.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a few months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable product. We don't have any issues with stability.

What do I think about the scalability of the solution?

This is a scalable solution.

How was the initial setup?

The initial setup was not easy, it was a bit complex.

We need a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We pay licensing fees.

What other advice do I have?

We plan to continue using this solution and I would recommend it to others.

I would rate Cisco Meraki Wireless LAN an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Noorish Moosa
Digital Transformation Consultant at Teksedo Solutions
Consultant
Top 20
Simple installation, good coverage, but priced high

What is our primary use case?

We use Cisco Meraki Wireless LAN for our networking and security.

What is most valuable?

The solution provides good coverage and identity management. Additionally, the user interface is straightforward.

What needs improvement?

Overall the solution needs to have more time to mature.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN within the last 12 months.

What do I think about the scalability of the solution?

Most of our customers are enterprise companies using this solution.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The solution could improve the licensing structure and the price is expensive. The subscription model…

What is our primary use case?

We use Cisco Meraki Wireless LAN for our networking and security.

What is most valuable?

The solution provides good coverage and identity management. Additionally, the user interface is straightforward.

What needs improvement?

Overall the solution needs to have more time to mature.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN within the last 12 months.

What do I think about the scalability of the solution?

Most of our customers are enterprise companies using this solution.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The solution could improve the licensing structure and the price is expensive.

The subscription model needs to improve because when the subscription expires the solution stops working and you are not able to use the product. This needs to improve.

What other advice do I have?

I rate Cisco Meraki Wireless LAN a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Devang Jasani
CEO at Meridian Infotech Ltd.
Real User
Good management, good support, and easy to install

What is most valuable?

Its management is most valuable. It is the major feature of Meraki.

What needs improvement?

Integration with the corporate LAN where Catalyst products are installed is a major challenge.

For how long have I used the solution?

I have been using this solution for the last seven or eight years. 

What do I think about the scalability of the solution?

We cater to medium and enterprise companies. We have good experience in managing large networks. 

How are customer service and technical support?

Because it is a part of Cisco, we are getting good support.

How was the initial setup?

It is easy. Its ease is the main thing.

What's my experience with pricing, setup cost, and licensing?

Its price is higher than other products. It is above the…

What is most valuable?

Its management is most valuable. It is the major feature of Meraki.

What needs improvement?

Integration with the corporate LAN where Catalyst products are installed is a major challenge.

For how long have I used the solution?

I have been using this solution for the last seven or eight years. 

What do I think about the scalability of the solution?

We cater to medium and enterprise companies. We have good experience in managing large networks. 

How are customer service and technical support?

Because it is a part of Cisco, we are getting good support.

How was the initial setup?

It is easy. Its ease is the main thing.

What's my experience with pricing, setup cost, and licensing?

Its price is higher than other products. It is above the expectation of customers. So, every time we need to fight for a good price. 

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Flag as inappropriate
Gregory Azevedo
IT Manager at Horiba
Reseller
Top 20
Well priced and it provides several security advantages

What is our primary use case?

We are a Cisco reseller and the Meraki Wireless LAN is one of the products that we provide to our clients.

What is most valuable?

From a security perspective, this product has several advantages.

What needs improvement?

The user interface needs to be improved. We would like to see the DNS Proxy and some additional security enhancements in the future.

Which solution did I use previously and why did I switch?

We were using Cisco Wireless and are now migrating to Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Having a good price is important when we are providing quotations for projects.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this

What is our primary use case?

We are a Cisco reseller and the Meraki Wireless LAN is one of the products that we provide to our clients.

What is most valuable?

From a security perspective, this product has several advantages.

What needs improvement?

The user interface needs to be improved.

We would like to see the DNS Proxy and some additional security enhancements in the future.

Which solution did I use previously and why did I switch?

We were using Cisco Wireless and are now migrating to Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Having a good price is important when we are providing quotations for projects.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Shohidul Islam
Deputy Manager at STBL
Reseller
Top 5Leaderboard
Stable, scales according to our customers needs

What is our primary use case?

We sell and provide technical support for the solution.

For how long have I used the solution?

We have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found it to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

What about the implementation team?

We have 15 employees and we provide support for the solution to our customers.

What's my experience with pricing, setup cost, and licensing?

The price of the product could be cheaper.

What other advice do I have?

I would recommend the solution to others, we have sold it to over 100 customers. I rate Cisco Meraki Wireless LAN a nine out of ten.

What is our primary use case?

We sell and provide technical support for the solution.

For how long have I used the solution?

We have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found it to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

What about the implementation team?

We have 15 employees and we provide support for the solution to our customers.

What's my experience with pricing, setup cost, and licensing?

The price of the product could be cheaper.

What other advice do I have?

I would recommend the solution to others, we have sold it to over 100 customers.

I rate Cisco Meraki Wireless LAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Product Categories
Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.