We just raised a $30M Series A: Read our story
YS
Lead Presales at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Exceptionally stable, scalable, and helpful support

What is our primary use case?

We are using the Cisco Nexus as our core switch for our main backbone.

For how long have I used the solution?

I have been using Cisco Nexus for approximately two years.

What do I think about the stability of the solution?

The solution is stable. Nowadays, every five years technology changes. However, you will find customers who are using the same Cisco switch which has a life span of five years or seven years, will still be using them for more than 10 years without raising a single ticket. This is the confidence they have in Cisco. This is my personal customer experience, it makes it difficult for us to generate business. We can do a technology refresh or a product replacement But when there is Cisco, it is tough for any person to replace that…

What is our primary use case?

We are using the Cisco Nexus as our core switch for our main backbone.

For how long have I used the solution?

I have been using Cisco Nexus for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

Nowadays, every five years technology changes. However, you will find customers who are using the same Cisco switch which has a life span of five years or seven years, will still be using them for more than 10 years without raising a single ticket. This is the confidence they have in Cisco. This is my personal customer experience, it makes it difficult for us to generate business. We can do a technology refresh or a product replacement But when there is Cisco, it is tough for any person to replace that solution. Cisco has that X factor in their solutions, and specifically with networking. Nexus is definitely their bread and butter. It is an exceptional solution.

What do I think about the scalability of the solution?

Cisco Nexus is scalable.

We have approximately two customers.

How are customer service and support?

The Technical support of Cisco is really good. It is a core switch, you require three to four hours, same business day support. They give you a good resolution within that time. They are good at troubleshooting.

How was the initial setup?

The installation is straightforward. If you have someone who is certified to do the implementation of Cisco Nexus they can do it quickly. 

All other switches, such as distributed switches and access switches connect to the Cisco Nexus switch. If you have done everything correctly including the sizing, there should not be an issue at the time of installation.

What about the implementation team?

we have one manager and one engineer for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The subscription model and price could be better.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Nexus an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Flag as inappropriate
Hesham Rashed
Managing Director at Technology Pro Egypt
Reseller
Top 20
Easy to use, easy to manage, scalable, and very reliable

Pros and Cons

  • "Its easy management is most valuable. It is easy to use, easy to manage, stable, and very reliable."
  • "The cost of the support can be improved. We had critical operations, and we needed 24/7 support for 365 days, which was quite expensive. We had to go for a very costly support contract, which was really a concern. The availability of spare parts, especially in a remote location such as Egypt, can also be improved."

What is our primary use case?

The Cisco Nexus switches are the best and most reliable solution for us in my previous company, which was a telecom service provider. We used cisco modular switches for our heavy services as part of our GSM network as it requires heavy processing and highest performance.

What is most valuable?

Its easy management is most valuable. It is easy to use, easy to manage, stable, and very reliable.

What needs improvement?

The cost of the support can be improved. We had critical operations, and we needed 24/7 support for 365 days, which was quite expensive. We had to go for a very costly support contract, which was really a concern. The availability of spare parts, especially in a remote location such as Egypt, can also be improved.

For how long have I used the solution?

I have been using this solution for quite sometime, several years.

What do I think about the stability of the solution?

It is stable and reliable.

What do I think about the scalability of the solution?

It is very scalable. We had around 7,000 users in our company & more than 26 million GSM customers.

How are customer service and technical support?

They have been responsive, but you need the right support contract. We had critical operations, and normally, we asked for the highest level of support and next-day replacement or avail spare parts on-site. It was easy and not that difficult but very costly. 

How was the initial setup?

It was straightforward and easy.

What about the implementation team?

General it is a mutual cooperation and ix between the in-house team and the vendor, and both are highly qualified.

What's my experience with pricing, setup cost, and licensing?

Licensing is annual or every three years. We were one of the big customers, and we used to get good prices, but the cost of the support need to be improved.

What other advice do I have?

I would rate Cisco Nexus an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
Learn what your peers think about Cisco Nexus. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,382 professionals have used our research since 2012.
PI
System Engineer at a manufacturing company with 10,001+ employees
Real User
Top 5
A stable and scalable solution with good tech support which allows the managers to work unencumbered

Pros and Cons

  • "Tech support is good."
  • "The installation process lasted too long, taking 16 to 24 hours for full completion."

What is our primary use case?

I do not know which version we are using. 

What is most valuable?

The solution has good stability, so the technical team, the people handling the data center, are very comfortable with it and can push some policies as per the applications. So, I feel the solution to be okay. It really supports the management perspective. While it may not add value for the users, it enables the administrators to work freely. I am referring to the port network switches. 

What needs improvement?

The solution could be more user-friendly. 

It should have a more lenient cost. It could be cheaper in general. 

The installation process lasted too long, taking 16 to 24 hours for full completion. It should be faster. 

For how long have I used the solution?

We have been using Cisco Nexus for two years.

What do I think about the stability of the solution?

The solution is sufficiently stable. 

What do I think about the scalability of the solution?

I feel the solution to be sufficiently scalable. 

How are customer service and technical support?

Tech support is good. There is no need for it to be improved. 

How was the initial setup?

Installation is unduly long, with the entire process lasting 16 to 24 hours. 

What about the implementation team?

We have around ten people managing these devices, consisting of managers, administrators and engineers. 

What's my experience with pricing, setup cost, and licensing?

The solution should be more cost-effective in general. There is an annual licensing fee. 

What other advice do I have?

The same 9,000 people connect daily to these applications in our data center.

I would definitely recommend this solution to others. 

I rate Cisco Nexus as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
TG
CEO at a construction company with 11-50 employees
Real User
Top 5
Stable and easy to use modular and fixed port network switches

What is our primary use case?

We use Cisco Nexus for the switches. It's a switch product, and I think we have 350 users on our network.

What is most valuable?

It's easy to use, and the performance is great. I like the VRF IP route for the network. It's five minutes of work. 

What needs improvement?

The price could be better. 

For how long have I used the solution?

I've been using Cisco Nexus for the last three years.

What do I think about the stability of the solution?

Cisco Nexus is stable, and the performance is great.

What do I think about the scalability of the solution?

Cisco Nexus is a scalable product.

How are customer service and technical support?

I have contacted technical support many times, and I am satisfied with my experience.

How was the initial

What is our primary use case?

We use Cisco Nexus for the switches. It's a switch product, and I think we have 350 users on our network.

What is most valuable?

It's easy to use, and the performance is great. I like the VRF IP route for the network. It's five minutes of work. 

What needs improvement?

The price could be better. 

For how long have I used the solution?

I've been using Cisco Nexus for the last three years.

What do I think about the stability of the solution?

Cisco Nexus is stable, and the performance is great.

What do I think about the scalability of the solution?

Cisco Nexus is a scalable product.

How are customer service and technical support?

I have contacted technical support many times, and I am satisfied with my experience.

How was the initial setup?

The installations were easy. The time to deploy depends on the model and the size of the product you will be using. But it will definitely take hours. We have ten people in our team to implement and maintain this solution. But it depends on the project. Sometimes we will have 15 people working on it.

What about the implementation team?

We implemented this solution by ourselves.

What's my experience with pricing, setup cost, and licensing?

The problem with Cisco, from what I see, is that their costs are much higher. The costs depend on the features you need, and the license is expensive.

What other advice do I have?

From a functional and technical point of view, I would recommend Cisco Nexus to potential users.

On a scale from one to ten, I would give Cisco Nexus a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IB
Founder & CEO at a computer software company with 1,001-5,000 employees
Real User
Top 10
Valuable data center features, continual feature refinement, highly scalable and stable.

Pros and Cons

  • "Cisco is refining the features all the time and you can see this in all the different vendors."
  • "They could improve on having different technologies between product models."

What is our primary use case?

I use the solution in the customer's companies. I have used many different version of the solution. 

What is most valuable?

I find all the data center features to be most valuable, such as VXLAN and OTV. The ACI and FEX connectivity are good features too. Cisco is refining the features all the time and you can see this in all the different vendors.

What needs improvement?

They could improve on having different technologies between product models. The management dashboard could be better if it could handle the Catalyst and the Nexus at the same time. If Cisco could find management connectivity between the DMA center and the ACI connectivity this would be helpful.

For how long have I used the solution?

I have been using the product for more than ten years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the scalability good with this product.

How are customer service and technical support?

The support we received was excellent.

Which solution did I use previously and why did I switch?

I have worked previously with Catalyst version 6500, 4500, and 3750 series, most of them.

How was the initial setup?

The setup of the solution was easy.

What's my experience with pricing, setup cost, and licensing?

The price of the product is reasonable.

What other advice do I have?

In all the benchmarks and testing that I did, I found the best solution to be Cisco. I recommend the product. They have a good product with all the features that are required. 

I rate Cisco Nexus a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
JM
Network Manager at a transportation company with 5,001-10,000 employees
Real User
Top 20
Low latency, good performance, and very stable

Pros and Cons

  • "Its low latency is most valuable. Its performance is good, and it is also very stable."
  • "The operating system needs to be improved. There should be stability in the operating system, and it should not have as many vulnerabilities."

What is our primary use case?

We are using it for the data center. We have its latest version.

What is most valuable?

Its low latency is most valuable. Its performance is good, and it is also very stable.

What needs improvement?

The operating system needs to be improved. There should be stability in the operating system, and it should not have as many vulnerabilities.

It is very expensive. Its price could be better.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is a really good scalable product. Currently, we have about 50 users. We don't have any plans to increase its usage.

How are customer service and technical support?

I don't have experience with the technical support of Cisco.

Which solution did I use previously and why did I switch?

We didn't use any other solution previously.

How was the initial setup?

Its installation is straightforward. It only takes 15 minutes.

What about the implementation team?

We do it ourselves. We have about four admins for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Its licensing is on a yearly basis.

Which other solutions did I evaluate?

We didn't evaluate other options.

What other advice do I have?

I would recommend this solution to others. Cisco is a good vendor to work with.

I would rate Cisco Nexus an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
MSP
Top 5
Scalable, stable and easily installable, but more expensive than Juniper switches and lacks a single switch for multiple ports

Pros and Cons

  • "The initial setup is easy."
  • "It would be nice if the solution offered multiple types of port support."

What needs improvement?

Cisco Nexus could also have better documentation.

Moreover, it would be nice if the solution offered multiple types of port support. It does not have, for example, a single switch for both internet and fiber ports. 

For how long have I used the solution?

I have been using Cisco Nexus for around 10 years.

What do I think about the stability of the solution?

The solution has demonstrated stability thus far. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support is fine.

Which solution did I use previously and why did I switch?

For Cisco, we use Nexus and 2900.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

As I deal with the technical aspects of the solution, I am not in a position to comment on the price. 

Which other solutions did I evaluate?

We consider Juniper switches to be more affordable.

What other advice do I have?

I use the solution in my own company. It works.

There are around 500-plus devices being utilized in our organization. 

My advice to others is that they get initial hands-on experience in a lab environment. This should involve a proper grasp of the solution's features, such as that which concerns troubleshooting and may involve a different setup. Only at this point should one enter the production stage. 

I rate Cisco Nexus as a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
ITCS user
Senior Consultant at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Robust architecture, reliable, and useful automation

What is our primary use case?

We use this solution for many purposes. For example, to automate Nexus switches and to view the modern architecture network, such as SDN.

What is most valuable?

The most valuable features are the solution is robust, you are able to use it for fabric architecture as well as SPAN on exit with the controller.

What needs improvement?

Nexus switches should be able to support network function virtualization (NFV).

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

I have found Cisco Nexus switches highly scalable.

What do I think about the scalability of the solution?

This solution is very scalable because of the architecture. We have…

What is our primary use case?

We use this solution for many purposes. For example, to automate Nexus switches and to view the modern architecture network, such as SDN.

What is most valuable?

The most valuable features are the solution is robust, you are able to use it for fabric architecture as well as SPAN on exit with the controller.

What needs improvement?

Nexus switches should be able to support network function virtualization (NFV).

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

I have found Cisco Nexus switches highly scalable.

What do I think about the scalability of the solution?

This solution is very scalable because of the architecture. We have approximately 400 users using this solution in my organization.

How are customer service and technical support?

I am satisfied with the Cisco support, they are very good. 

How was the initial setup?

The installation is very easy and it took me approximately 10 minutes to install.

What about the implementation team?

We did the implementation of the solution ourselves. We have a few administrators that do the implementation and maintenance of the solution. We do not need a really big team because it can be automated, we need them mostly for orchestration.

What other advice do I have?

I rate Cisco Nexus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Buyer's Guide
Download our free Cisco Nexus Report and get advice and tips from experienced pros sharing their opinions.