Cisco Secure Email Cloud Mailbox OverviewUNIXBusinessApplication

Cisco Secure Email Cloud Mailbox is the #14 ranked solution in our list of top Email Security tools. It is most often compared to Cisco Secure Email: Cisco Secure Email Cloud Mailbox vs Cisco Secure Email

What is Cisco Secure Email Cloud Mailbox?

Secure Office 365 email against advanced threats.
Moving email to the cloud provides convenience and scalability, but it could also bring an increased risk of account takeovers and malware infection. You need a cloud-focused email security solution that is simple to deploy and protects your business and users by preventing attacks against your cloud mailboxes.

Cisco Secure Email Cloud Mailbox is also known as Cisco CMD, Cisco Cloud Mailbox Defense.

Buyer's Guide

Download the Email Security Buyer's Guide including reviews and more. Updated: September 2021

Cisco Secure Email Cloud Mailbox Customers

Luiss University, Lone Star College, T-Systems, Magyar Telekom

Cisco Secure Email Cloud Mailbox Video

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Mike Bulyk
Director IT Security at a wellness & fitness company with 5,001-10,000 employees
Real User
Top 5
Can quickly identify, track, tag, and categorize internal emails. Reporting accessibly via the main dashboard would be a great addition.

What is our primary use case?

Our primary use case is the ability to see email activity in the east-west traffic. It does internal email tracking as well as leveraging it as another layer of email defense. We utilize Microsoft 365 (enterprise service) and its Advanced Threat Protection solution, which networks inline with Cisco Secure Email Cloud Mailbox. Then, Cisco Secure Email Cloud Mailbox does an additional layer of detection and protection against malicious email. Business email compromise is the internal user use case, then phishing and malware delivery are certainly others. They are pretty common and definitely… more »

Pros and Cons

  • "The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
  • "There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."

What other advice do I have?

The files being captured by Cisco Secure Email Cloud Mailbox are pushed into Threat Grid for analysis. We do have a Threat Grid license, so that integration works for us. It was easy for us to integrate these two solutions. If someone is only relying on Microsoft 365 Advanced Threat Protection (ATP), or even without the ATP solution as an add-on, then having Cisco Secure Email Cloud Mailbox would definitely introduce diversity and provide another view of emails coming through or being generated inside the tenant. Because Cisco Talos is unique and different from Microsoft's information…
MG
Systems Administrator at a university with 1,001-5,000 employees
Real User
Brings issues to our attention enabling us to remediate threats; provides all the information regarding why something was caught

What is our primary use case?

We're using it to collect data. We haven't fully implemented any of the features to stop any attacks. At this point we're using it for informational purposes, until we get a better grasp on everything. It's gathering any spam messages or malicious email messages that come through. It's in the cloud and hosted by Cisco.

Pros and Cons

  • "On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
  • "The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."

What other advice do I have?

Lock down who has access to the product, for the purpose of being able to see all email coming in and out; seeing who it's to, who it's from, and the subject. To best protect data, you would want to limit who has access to that data. In terms of the solution's ability to prevent phishing and business email compromise, it's kind of hard to evaluate because we haven't fully implemented it. It will show us what it catches, and the implementation will actually take it out of the user's mailbox. I feel like that would be good. It seems to still catch some stuff as spam that may not be spam…
Find out what your peers are saying about Cisco, Microsoft, Proofpoint and others in Email Security. Updated: September 2021.
533,638 professionals have used our research since 2012.
PM
Technical Support Executive at a tech company with 51-200 employees
Real User
Top 5Leaderboard
Great anti-spam capability with a very user-friendly interface

What is our primary use case?

It can be deployed either on-premise or in the cloud. We have two options if it is in the cloud, a private cloud or a public cloud.

What other advice do I have?

We would recommend Cisco Cloud Mailbox very highly. I would rate it at a nine on a scale of ten.