Cisco Secure Email Threat Defense Room for Improvement

Mukesh Tiwari - PeerSpot reviewer
AVP- Sales at Velocis Systems

Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution.

View full review »
Karthik Venkataraman - PeerSpot reviewer
Senior Consultant at Velocis Systems

The solution is a bit expensive. It could be cheaper. 

View full review »
BF
Presales Consultant - Cybersecurity at a computer software company with 201-500 employees

From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much.

View full review »
Buyer's Guide
Cisco Secure Email Threat Defense
February 2024
Learn what your peers think about Cisco Secure Email Threat Defense. Get advice and tips from experienced pros sharing their opinions. Updated: February 2024.
765,234 professionals have used our research since 2012.
MB
Director IT Security at a wellness & fitness company with 5,001-10,000 employees

If Cisco could continue to develop integrations, whether it's internal tooling, Threat Grid, or AMP reporting which could be accessible via a single web page, that would be helpful. This would essentially add additional context on messages as well as files or links being detected. Potentially adding additional context on why certain messages are tagged as spam or malware. In our case, malware hasn't been detected yet, but spam certainly has been. Knowing what engines or which components of the message make it identifiable as spam, that could be useful. Additional context and reporting accessibly via the main dashboard would be great.

There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.

View full review »
AJ
IT Professional at a construction company with 1,001-5,000 employees

I haven't found any weak points just yet.

The pricing could always be better.

View full review »
HD
Engineer

We encounter issues while searching for missing emails. They should improve this particular feature.

View full review »
AC
Network and Operations Security Specialist at a government with 501-1,000 employees

The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature. 

View full review »
MG
Systems Administrator at a university with 1,001-5,000 employees

The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on.

Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.

View full review »
DK
Product Manager-Cyber Security & Networking Active at a tech services company with 501-1,000 employees

The distributors provide an annual billing option, but we do not have a monthly billing option. Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud. Monthly billing will be extremely beneficial.

Maybe the end DLP can be a bit more granular in email security. DLP is already present, but it could be more in-depth.

View full review »
PM
Technical Support Executive at a tech company with 51-200 employees

Currently, Cisco Cloud Mailbox meets all of our requirements. If I had to say something, maybe they could have a more regular update schedule or perhaps hire more support engineers to get service faster.

View full review »
MA
Security Technical Manager at a tech services company with 51-200 employees

This solution could be improved by integration with Sandbox. 

View full review »
Buyer's Guide
Cisco Secure Email Threat Defense
February 2024
Learn what your peers think about Cisco Secure Email Threat Defense. Get advice and tips from experienced pros sharing their opinions. Updated: February 2024.
765,234 professionals have used our research since 2012.