Cisco Secure Endpoint Overview
Cisco Secure Endpoint is the #3 ranked solution in our list of EDR tools. It is most often compared to Microsoft Defender for Endpoint: Cisco Secure Endpoint vs Microsoft Defender for Endpoint
What is Cisco Secure Endpoint?
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Cisco Secure Endpoint is also known as Cisco AMP for Endpoints.
Cisco Secure Endpoint Buyer's Guide
Download the Cisco Secure Endpoint Buyer's Guide including reviews and more. Updated: July 2021
Cisco Secure Endpoint Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Cisco Secure Endpoint Video
What users are saying about Cisco Secure Endpoint pricing:
- "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
- "There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
- "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
- "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
- "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
- "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
- "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
- "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
- "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
- "In our case, it is a straightforward annual payment through our Enterprise Agreement."
- Highest Rating
- Lowest Rating
- Review Length
Showingreviews based on the current filters.
IT Manager at van der Meer Consulting
Real UserTop 20
Jul 22, 2020
We have gained more visibility into what's going on because it detects a lot of threats
What is our primary use case?We have it installed on all our workstations and servers. Primarily, we started with it after we were hit with a ransomware attack about five years ago. We looked for something that would give us a bit more visibility as to what was going on the network, where the weak points were, etc. We had an antivirus solution (FireANT) back then, which obviously wasn't good enough on its own. So, we went looking for something that was going to be a little more granular in how it gave us visibility on the network. We have the Cisco AMP for Endpoints Connector on our workstations, which is all done in the… more »
Pros and Cons
- "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
- "The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
What other advice do I have?At the start, we realized how much we didn't know what was going on in the network and where all the endpoint weaknesses were. That opened eyes up straight away to the risk that was involved. Then, we did the numbers, and said, "For us, risk is downtime, and time is dollars." We just did the sums very quickly and worked out what it would cost us if we didn't have any idea what was going on in the network and got hit by something that we should have been aware of. Because if the software is out there and gives you this type of visibility, you should be using it. We do use it with another Cisco…
Technical Team Lead Network & Security at Missing Piece BV
Real UserTop 5
Jul 6, 2020
Its dashboards immediately show you what's going on in your environment, what's being blocked, and what needs to be investigated
What is our primary use case?We were looking for a security product, which would not only block known viruses, but give more visibility and control over anti-malware. We offer Desktop as a Service (DAAS) for small and medium businesses, so we have hundreds of laptops, desktops, and virtual machines. Because users click on everything, you need to have a solution in place which will detect if something happens and log it, if there's anything malicious, then it will be blocked and reported. The main reason for going with Cisco AMP is its integration with other Cisco solutions. It can integrate our firewalling, DNS… more »
Pros and Cons
- "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
- "We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
What other advice do I have?Read the manual. There is a lot of information in there. Cisco gives threat hunting workshops globally, which are free. They take about half a day and show you how to use this product for threat hunting. Because we're looking at protection and antivirus, we're looking at a reactive response if there is a nasty file to be blocked. With Cisco AMP, you get the possibility to proactively go hunting for threats and find them before they become a problem. With this workshop, it will really shows you the different tools with real life examples, how to effectively test, and make the most of your…
Learn what your peers think about Cisco Secure Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,637 professionals have used our research since 2012.
Technical Director at Ridgewall Ltd
Jul 22, 2020
Targets issues more accurately, helping us to focus high-cost engineering resources more accurately
What is our primary use case?We needed an endpoint security product and this was the one that we chose. We also use Cisco Umbrella, which fits in neatly with the endpoint as endpoints are moving, more and more, out of the office now. Traditionally, it's slightly harder to manage that, so we use Cisco AMP and Umbrella on those endpoints to secure them. It's almost entirely on-premise. Although there are some small cloud installations where we use it.
Pros and Cons
- "If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
- "The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
- "...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
What other advice do I have?It's very simple to deploy, doesn't cause much in the way of management overhead, and does what it suggests. I would have no hesitation in recommending it. We obviously do, as we're selling it and have been using it for a number of years.
CIO at Per Mar Security Services
Real UserTop 10
Jul 1, 2020
Provides me with peace of mind that the network is taking care of itself and that the endpoints are protected
What is our primary use case?We're using it in a handful of ways. We initially bought it to provide endpoint protection against malware and the like on our laptops that were mobile and off our network the entire time. We eventually moved it onto all of our desktops, and we have now integrated with Umbrella, so we have a full protection suite for all of our clients across our enterprise.
Pros and Cons
- "It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
- "Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
What other advice do I have?Take a holistic view of your security stack. If you can only focus in on the endpoints, I understand, but if you take a longer view on where you want your cyber security posture to be over the course of time and over the course of budget, this is a great building block. I took a step back half a decade ago, evaluated where we were and where we needed to be, and I started taking baby steps. We started with AMP; we quickly added Umbrella. And that was a great little solution to endpoint protection. We knew where our people were going on the internet. We could block them from bad sites. We had…
Security Officer at a healthcare company with 51-200 employees
Jul 15, 2020
Gives great network visibility by showing how a file interacts with other systems, devices, and files
What is our primary use case?AMP for Endpoints has Endpoint Connectors, which are agents on the endpoints, providing security against malware and intrusion detection. It also provides intrusion prevention. We install the Connector on all the endpoints before they're deployed and also on our virtual desktop images. They provide constant monitoring and alerting on any events or potential threats to let us know when there is something going on that we can further investigate. AMP intersects with a bunch of other Cisco tools, such as Threat Grid, Threat Response, and Talos Intelligence to identify threats, then automatically… more »
Pros and Cons
- "The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
- "One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
- "The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
What other advice do I have?You need to look at your exclusions. You need to understand everything you have in your environment that needs to be able to operate. Because one thing AMP does, if doesn't know what a file is, it will go get that file and isolate/quarantine it. That file might be part of another software platform that's needed to function for whatever it is you do. Chances are you won't have any visibility into whatever that platform is until it stops working, because AMP has quarantined one of the central files for it. Knowing what you have in your environment, what the exclusions are, and how to create and…
Sr Network Engineer at a real estate/law firm with 1-10 employees
Real UserTop 20
Jul 19, 2020
Makes it possible to see a threat once and block it across all endpoints and your entire security platform
What is our primary use case?Cisco AMP is an anti-malware and antivirus product. It provides endpoint protection. We use it as our antivirus and anti-malware tool. We put it on all our computers. Our employees have it on their laptops because they leave the network and we can't protect them everywhere. Microsoft Windows comes with a built-in tool but it's not quite as powerful. So we use Cisco AMP and Microsoft System Center Endpoint. Cisco AMP is our primary solution, but we don't uninstall the free ones that come with Windows. It runs a little agent on the computer and then you manage it from a website platform. There… more »
Pros and Cons
- "Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
- "The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
What other advice do I have?They keep adding more features to it and there are features you can enable and turn off. One of the best, newer features addresses the fact that it did not work unless you had an internet connection. They put an antivirus engine on there that works when it does not have an internet connection. That was a big deal. It has a lot of capabilities. They keep developing more for it, which makes it a better product. Be sure to password-protect it so that users can't disable it. It has a feature to add a password to it which prevents the user from uninstalling or even stopping it. Also, enable that…
Systems Architect at a consultancy with 5,001-10,000 employees
Real UserTop 20
Jul 2, 2020
Continues to decrease the man-hours needed to perform tasks, such as threat hunting and incident response
What is our primary use case?AMP was purchased for our organization in response to continued threats that we had from malware and malicious activity on our endpoints. We received AMP for Endpoint and also AMP for Networks as part of our Cisco Security ELA. The solution has made a huge impact on the visibility of what has actually been transpiring at the process level on our servers and workstation endpoints as well as being able to look in detail on those processes to see whose executed those processes and what the trajectory was for those processes. AMP for Endpoints is Software as a Service. It's a subscription service… more »
Pros and Cons
- "Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
- "The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
What other advice do I have?Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into…
Application Manager at Huntington Bancshares Incorporated
Real UserTop 10
Jan 7, 2021
Strong IDS solution, easy deployment, coverage across multiple platforms with at-a-glance dashboard and many more...
What is our primary use case?Being the primary AV/IDS within the enterprise, we have the solution deployed across multiple platforms including workstations, servers and Operating Systems. The solutions conveniently integrates with other existing on-prem and cloud application will relatively minimum to stand up, using APIs and security best practices. Most out-of-the-box features are either being utilized or pipelined to be deployed going forward, including MAP, ETHOS, SPERO, Exploit Prevention, SecureX, and Tetra which serves as an offline definition repository for workstation who are unable to pull definition updates… more »
Pros and Cons
- "Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
- "We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
What other advice do I have?It's been really interesting working with the application, going from 5.X.X connector versions up until 7.X.X. As previously highlighted, there are numerous ways to improve the products. Working with the engineers in previous cases, there is the zeal to improve and an attitude that embraces change
See 9 more Cisco Secure Endpoint Reviews
Download our free Cisco Secure Endpoint Report and get advice and tips from experienced pros sharing their opinions.
- What are the threats associated with using ‘bogus’ cybersecurity tools?
- When evaluating Endpoint Security, what aspect do you think is the most important to look for?
- Which ransomware is the biggest threat in 2020?
- How was the 2020 Twitter Hack carried out? How could it have been prevented?
- What is the best for ransomware infection?
- What security measures should businesses prioritize to support secure remote work?
- SCCM vs BigFix: what are pros and cons?
- Why is endpoint security important?