We were using legacy MCUs. One was an MXP; it was either the MXP 9000 or 9900.  

The reason for switching was primarily due to larger-scale needs. We were expanding, and our video conferencing needs grew. We wanted to upgrade our technology, so we moved to Cisco TelePresence.

For example, the Meeting Server is a single-server solution, meaning everything runs on one machine. This can be a single point of failure. Conversely, Cisco TelePresence uses three servers (MCU, TMS, and VCS), so the cost might be higher initially, but redundancy is improved.

I have not used another solution similar to Cisco TelePresence.

The difference between Cisco and other telepresence providers is the integration between the platform. Cisco supports better integrations.

Zoom is good but not in the same way as TelePresence. It is more integrated and has some collaboration features that Zoom doesn't. You can use the same tools that you have in the office.