Cisco Umbrella Reviews

4.4 out of 5 stars
 (14)
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6a91146c 25e6 4727 b1c7 fec21d8c2a49 avatar
Real User
System Administrator at a K-12 educational company or school with 1,001-5,000 employees
Aug 30 2016

What is most valuable?

OpenDNS allows us to maintain low network resource overhead on our, and as a result are currently stretching the performance limits of what our current hardware stack can do. Given these limitations, the granular control which OpenDNS... more»

How has it helped my organization?

Because we have a small sysadmin team, the less time we need to devote to responding to threats, parsing data logs and putting out fires, the better. OpenDNS saves us time in this regard, as well as providing fast and easy configuration control.

What needs improvement?

Difficult to answer as we haven't yet pushed the outer limits of what this product can do. Nonetheless, one thing to keep in mind when using OpenDNS is how it will interact with your internal network and DNS architecture. You run the risk of... more»
Anonymous avatar x80
Real User
Director of IT Support at a marketing services firm with 501-1,000 employees
May 31 2017

What is most valuable?

We needed the product to enable a whitelist-only browsing mode for certain computers for a client. After that was implemented, I was able to configure a virtual appliance to prevent video streaming and certain social media sites. This in turn... more»

How has it helped my organization?

There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day. They weren’t wasting as much time after OpenDNS was implemented. It gave... more»

What needs improvement?

I would like to have the ability to prevent certain sites/data from showing on the reports. I have had this feature request open for a couple of years. It would be useful to have for filtering out unuseful data.
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08e0254e d1ef 4518 ab5d 123ce808b850 avatar
Real User
Vice President of Information Technology at a Consumer Goods with 1,001-5,000 employees
Aug 31 2016

What is most valuable?

We have a number of terminals that are NOT on our MPLS network, so we depend on the OpenDNS services to provide URL filtering where we normally have no visibility or control.

How has it helped my organization?

By using OpenDNS, we block sites that are looked at as malicious and cut down on incoming threats.

What needs improvement?

One thing I can mention is network security. There's no real mention about the potential of malware & virus protection for locations that we are using OpenDNS on. In certain areas, we only have a few people on-site and there’s no real... more»
Anonymous avatar x80
Consultant
Advisor at SCIS Security
Sep 04 2016

What is most valuable?

Custom whitelist/blacklist/block page allows us as consultants to tune web content filtering for the SMB market.

How has it helped my organization?

OpenDNS supplements other security solutions to allow for blocking through DNS requests, which is common for malware to use to bypass other security mechanisms.

What needs improvement?

This product needs policy scheduling for enforcement by category. Notice in all the packages, there’s no scheduling. In the Insights or Platform package offerings, you can now essentially have multiple ‘policies’ per AD user or network group.... more»
Anonymous avatar x80
Consultant
IT Consultant & MSP Account Manager at a tech company with 51-200 employees
Mar 22 2017

What do you think of Cisco Umbrella?

Valuable Features It has the ability to block malware threats in the cloud and control web content access from inside or outside the office. • Improvements to My Organization It has significantly reduced the threat of virus/malware infections, CryptoLocker infections and has made our client’s networks more secure. • Room for Improvement Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting. • Use of Solution I have been using it for about three years. • Deployment Issues I have not encountered any deployment, stability or scalability issues. The installer can be scheduled and rolled out using our set of Managed Services tools. • Customer Service and Technical Support Customer service...
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What is Cisco Umbrella?

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Also known as
OpenDNS
Cisco Umbrella customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

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