In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility.

The pricing is great and very competitive with the rest of the market. 

With everything to do with security, you should never worry about price because it's all about risks. The cost of $20 to $30 a license for Umbrella might protect you from $4 to $5 million worth of ransomware. It depends on your risk profile.

Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not. For example, we are not able to choose the SWG feature without l3 and l4 firewalls. Some vendors have that possibility. So, we know this has a price, and this has value for the customer. But most of my customers that are using Umbrella SIG Essentials don't have l3 and l4 firewalls. So, this is a problem. 

With the new features that are being introduced in Cisco Umbrella, I think we will have a new price list, and maybe things could change. Considering Umbrella for the SIG Advantage package and full feature competition against ZScaler or Netskope, they need to add all their packages. Usually, the SIG Advantage package has a markup price.

The pricing model is easier compared to some of the other solutions, and it is also competitive.

Cisco Umbrella has four tiers, and with each tier, there are different levels of abilities in those packages. You get what you pay for if you break the solution up into tiers.

Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats.

You can try to partner as much as you can with insurance and other companies. It can help you reduce acquisition costs.

We were using the free version, and we implemented the paid version about two months ago.

I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client. There has always been an issue for years and years with Cisco Meraki in terms of VPN clients and using the native built-in Windows client. It keeps reconfiguring itself. By using Cisco AnyConnect as the VPN client, it's not affected by Windows patching or people typing in passwords by mistake. It's more resilient and doesn't change. With just Meraki solution, there was an extra expense for the Cisco AnyConnect VPN client. By having Cisco Umbrella, that licensing is now included.

Cisco Umbrella is reasonably priced for what it does. I don't have any numbers to compare it with because I don't recall what the other solutions cost. 

The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization.

You get what you pay for.

Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote. Sometimes requesting quotes makes the process a little harder because people's trust waivers when having to ask for quotes. We want to see the prices upfront.

Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors.

Its value exceeds its pricing.

Start working with your rep early and budget well in advance. Billing is fairly straightforward, but can be expensive.

Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive.

There is room for improvement when it comes to the cost.

I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers.

It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system.

It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level.

Not having reviewed other systems, I can't tell how they compare, but I know that when you do special security licensing with Microsoft, it is on par. So, it is probably standard within the industry.

The pricing was marvelous. We only had to pay for licenses and they worked a very nice deal with us. It was a much better way to go because it was within budget. It was an easy cost for us to handle.

Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides.

Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us.

The licensing cost is very high. We have to pay for support, renewal, and maintenance. FortiNet is cheaper compared to Cisco Umbrella. 

Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem.

The pricing is decent. The price is user-based, per month. 

We are Cisco partners so we get a discount on the licensing. With the discount, I would say the pricing is OK. 

As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that. 

The pricing is pretty fair. It's good.

The solution’s pricing is reasonable.

The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing.

The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI.

We have a security Enterprise Agreement with Cisco, so the pricing is good. We take many security products in one agreement, so we have no complaints about the price.

From what I remember about the pricing, Cisco Umbrella is a bit more expensive than the quotes we got from its competitors. 

I rate the tool's pricing a five out of ten. 

Cisco should make the solution cheaper.

There are no hidden costs with Umbrella. Everything is included in the package.

It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market.

There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high.

Our costs were negotiated, and they are okay.

We did a good negotiation, and at the moment, its price is fine.

In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better. 

There are cheaper solutions in the market, but when we say that we work with Cisco, usually we must handle the security architecture of Cisco more than a single product, so we can be successful in selling the security solutions.

Pricing depends on the automation requirements of the organization.

I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.

Our licensing fees are on a yearly basis.

The pricing is fair. We’re paying under $40 per license for 60 licenses.

The price could be lower.

When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good.

Outside of the United States, we have issues with the exchange rate that increases the cost.

It needs a better price point. 

The licensing fee is paid on a yearly basis.

The price is okay. I don't have any issues with the price of the Cisco Umbrella.

There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.

We have Cisco ELA, it's an enterprise agreement, which covers everything under security, that is offered by Cisco Umbrella. With this, we have the complete Cisco Umbrella portfolio. We have everything related to security from Cisco Umbrella. This also includes the Cisco Umbrella suites.

We are paying yearly for all of the Cisco Umbrella applications and appliances.

Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.

It's a subscription-based solution. If you're running multiple solutions it is more cost-effective. For example, currently we have Cisco Umbrella, IronPort, WSA, Cisco CWS Cloud, and we have Cisco's FTD solution. If we were running these solutions separately it would be more expensive. 

If you are doing a VM deployment and you have a VM appliance, you will need some compute. 

The only additional cost will be for a server.

Pricing needs to be reduced for SMB based on the blocking capabilities and the lack of other features that you just cannot do in DNS, such as authentication-based filtering.

Also, scalability-wise, the pricing is more of a challenge for enterprise-class environments because of the pricing model.

You could say the price is a little bit high.

It is 1,000 on a yearly basis. Everything is included in the standard license, there are no additional fees. 

The price could be lower.

There is a subscription cost.

The price of Cisco Umbrella is a little higher than similar solutions; however, I am not exactly sure what the price difference is.

The licensing part for Umbrella is really flexible. If a customer purchases a thousand licenses, and if at any point the customer overshoots the available license count, Umbrella would not stop working for the additional users. Cisco would be informed that there is an attempt at overconsumption of the licenses and they would inform the customers that their license count has been increased. It will do this automatically. The customer can take action to renew those licenses. So it is flexible.  

There are three models for licensing. There is the Cisco Umbrella essential plan, then you have the advantage plan, and then they have the plan including SID. Every license comes with a different feature set.  

What I'd like to see improved is the purchasing process, specifically I'd like to see OpenDNS offer its customers the ability to any number of licenses instead of a bundle.

The price is quite good.

As we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good.

The license is perpetual and you pay yearly depending on the number of licenses you need.

The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.

I have no idea about cost.

The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...).

Get a quote! You also need to weigh any licensing costs against potential risk factors. (I.e., what is the potential cost factor of not implementing this or other solutions?) OpenDNS licensing structure and policy is generally straightforward and easy to understand. In our case, managing a network in use by students, many of them younger, necessitates certain compliance and security implementations not found in typical corporate environments.

I was using the free version of OpenDNS, so I am not aware of the pricing.

The product is pricey compared to Cisco Firepower.

The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs. 

Cisco Umbrella is expensive and could be cheaper.

The solution has three types of licenses that cover a variety of different company types.

In terms of a commercial contract, it's about getting a discount, which you can arrange for the clients more often than not, so it's fine. It is not overly expensive.

That said, I have not pitched Cisco Umbrella for any clients for the last six to eight months. Due to COVID, I'm not getting a time or interest for doing any POC on this right now.

The pricing varies. If you're just after DNS security, it's rather expensive. If you are, however, after replacing parts of your enterprise security infrastructure (by moving from a legacy on-premise, security-based approach, to a more cloud-based approach), then you can replace a whole bunch of classic security devices and solutions. In short, you can basically consolidate your security functions. I think it's worth the money.

Licensing fees are paid on a yearly basis.

Because it is a cloud product, Cisco uses subscription models for the pricing. There are three subscription plans for Umbrella. They have a standard plan and also an enterprise plan and another one. The different plans cover different features and options for different sized organizations. It gives you the option to compare the subscription plans and get the coverage that you need.  

The pricing is fair.

You can request an evaluation license.

Pricing was fair.

It is not a very expensive product.