Cisco Umbrella Stability
It's a cloud service. Beyond the actual tool working, the most important thing is its availability.
As long as the internet connectivity is up, I've never had a problem with Umbrella not being there. It's a tool that we have never been concerned will go down while our internet connectivity is up.
Security always has to be there. As long as your security tools are available, that's when you can be the most secure. With Umbrella, especially, we have never had an issue where it was out and we needed protection. It's probably one of the most resilient tools available on the planet. For sure, it's amazing.
View full review »Stability-wise, I rate the solution a nine out of ten. I only saw an impact once on its stability, and that was when I was working five years ago in the support in Johnson & Johnson environment, and Johnson uses SIP security for everything. So, one of the things was that in the bank that uses it, it was miscategorized in Cisco Umbrella. After I did investigations, I found that the problem was not in Cisco Umbrella. The problem was with the bank because they needed to split the data centers in Umbrella, and Umbrella could not recognize the object.
BL
Brian Long
IT Director at a university with 10,001+ employees
I haven't needed to reboot the servers for years due to their excellent stability.
View full review »Buyer's Guide
Cisco Umbrella
April 2024
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Cisco Umbrella has good stability.
View full review »Cisco Umbrella is stable. We have had some issues, for example, when deploying from home or from slow networks, but 99% might be covered by a backup deployment of the client.
View full review »The stability of the solution is very good.
View full review »It works very well across platforms with other providers.
View full review »We've had no issues. It has done exactly what it's supposed to do.
View full review »I have never experienced any outages or downtime. It works all the time.
DZ
Diego Zengin
Global CTO at a wholesaler/distributor with 1,001-5,000 employees
Cisco Umbrella has generally been a stable solution for us, although we have encountered some issues with the new connectors. Currently, we are experiencing some minor problems with disconnections or other issues, but these occurrences have been infrequent.
View full review »The solution is extremely stable.
Maintaining network connectivity is very easy. We have not had any downtime in over 10 years. Cisco Umbrella doesn't work directly through the network. It works with the DNS servers that are outside of the network. The network itself doesn't affect it at all. Cisco Umbrella doesn't affect the internal workings, hardware, software, switches, or routers. As long as we have set up the DNS correctly in the computers, either locally or through Active Directory, everything works no matter what happens with our network.
AN
Aiman Nader
Systems and Network Architect at a recreational facilities/services company with 1,001-5,000 employees
We've never really seen any service outages or downtime with Cisco Umbrella. It is amazing for a product to be running such a long marathon for the amount of time that I have witnessed it.
View full review »When it comes to the stability or performance of Umbrella, we have been very pleased. When you add security on top of unsecured transport, you may have certain delays, but our technical colleagues consider them to be not too bad. Stability has never come up in a customer context as an issue.
Cisco Umbrella's stability and availability have been 100% uptime since inception. This stat has never gone down.
SC
Steven Cruse
Network Security Architect at Lake Trust Credit Union
It's been extremely stable. In the last four years, I do not recall a single outage. There has been nothing that I can think of that actually affected the performance of the system at all in the last four years.
View full review »AV
reviewer2143209
Solutions Architect at a mining and metals company with 1,001-5,000 employees
In terms of availability, we've seen it down a couple of times. It has become very stable recently, but we've seen it down. Maybe that's one area that they can improve on. It was not for a long time, but it caused a little panic among our users.
MS
Mathieu Saint Laurent
Network and security architect at Airbus Group
We have no issues at the moment. It has been two years, and we did not have any issues. So, for us, it's quite good.
The stability of Cisco Umbrella is very good.
View full review »It is very stable. I never had any issue with it.
View full review »VG
VincentGealy
Director of Security
It was always up. We never had any problems. It was always there.
View full review »Stability-wise, Cisco Umbrella is pretty robust. The uptime statistics are very high. There are, generally, no issues with stability.
View full review »GH
Grant Hagenberger
Network Engineer at a financial services firm with 51-200 employees
It's been very reliable. I haven't had any issues with it.
View full review »We have not had any issues with stability, but we've only had the solution for one month.
View full review »Umbrella's availability is second to none. I remember attending Cisco Live in Barcelona where I went to one of the sessions, and they said that they've had a hundred percent uptime since forever basically, so I don't think they ever had an outage. They've got two DNS servers. They use Anycast, so it's available around the world. It will speed up your web browsing because you'll go to the closest data center. Umbrella pairs with the service providers, so it'll speed up your general web traffic as well.
I haven't had any issues when using it.
View full review »We haven't had any issues with the stability of the product.
View full review »AK
Amr-Khalil
IT Director at New Egypt Gold
It is a stable product.
View full review »RK
reviewer2107437
Senior Network Administrator at a healthcare company with 1,001-5,000 employees
It's very stable. I've never seen any problems with it.
[In terms of maintaining network connectivity] obviously it depends on the situation. With Umbrella, it's a bit easier, for sure. There are times where Umbrella, on their side, is having an issue and we're notified of that issue. But in that case, there isn't really much on our side that we can do. To that extent though, the pros outweigh the cons. It's pretty rare that Umbrella is having a problem. The way that our network is set up is that we can reroute traffic pretty quickly using our other Cisco devices, so it's not usually a big issue for us. We have fewer problems with Umbrella than we do with our physical WSA proxies that we currently use, because that is something that we would have to troubleshoot on our end, and we're not always there on site to be able to do that. Then we have to go through someone else who's over there and they have to console us in and we have to troubleshoot whatever's going on over there.
With Umbrella, it's nice to have them tell us what's going on so that we're aware of the situation. If there are any problems, then we'd know what the issue was and how we could work around it. That makes it a bit simpler for us.
Network connectivity isn't really a huge issue for us with Umbrella, specifically. Our use case mainly is just for blocking internet traffic, making groups. We have social media groups where we allow certain computers in places to have access to certain social media sites that we wouldn't normally do. We have other sites being blocked, depending on their use case. That's mainly our function with Umbrella. Internet connectivity is usually not a huge issue regarding Umbrella with us, but if it ever is, it's nice that they communicate the issue to us, [so] that we can work around it.
View full review »JC
reviewer2158458
Project Manager at a financial services firm with 201-500 employees
I have never experienced a stability issue where the site went down.
View full review »Cisco Umbrella is stable.
View full review »JF
reviewer1895550
Senior Network Engineer at a educational organization with 1,001-5,000 employees
Stability has been great. Obviously, there have been some hiccups here and there on the connectivity side. That is out of our control, but it is understandable, as things are in the cloud. I have had more issues with Amazon than I have had issues with Umbrella, where I have had a very good experience.
View full review »JR
J.J. Ruiz
IT Consultant with 501-1,000 employees
The stability is really good. They have about 99.99 percent uptime. I can't think of a significant disruption in the service.
View full review »JM
JulienMillet
Chief Technologies Officer at Astorg
I rate the solution a nine out of ten for stability.
View full review »AD
Adam Dec
Consultant Engineer at a tech company with 51-200 employees
The stability is getting better.
View full review »I have not had any issues with stability.
View full review »The stability is a 10 out of 10.
View full review »MS
reviewer1915401
Network security consultant at a tech services company with 1,001-5,000 employees
I have never heard of an outage in the service. The stability is good. The performance and accessibility are very good. The service is always operational because it runs on multiple servers and multiple load balancers.
View full review »I rate Cisco Umbrella's stability a nine out of ten.
View full review »KS
Kevin Slaughter
Network Administrator
The stability is very great. Once it's deployed and you do your due diligence to make sure that everything is communicating and in sync, we've hardly had to touch it.
View full review »TH
Tony Hon
IT Architect at a tech vendor with 10,001+ employees
We haven't encountered any issues.
View full review »SN
reviewer1407087
Vice President Information Security & Compliance at a tech vendor with 1,001-5,000 employees
It's quite stable. I've gotten very positive feedback from the customers who have deployed it within their environment. The feedback has been amazing. It's up and running 99.9 percent of the time, since it's a cloud-based solution. We have had no problems related to bugs or any issues like that.
View full review »JL
reviewer1530987
Security BDM UK at a tech services company with 51-200 employees
It is fully functional for its purpose.
View full review »JR
Security8666
Security Engineering Senior Manager at a retailer with 10,001+ employees
The stability of this solution is fantastic, and we have no interruptions whatsoever.
View full review »VG
reviewer1922784
Network Manager at a consultancy with 11-50 employees
It is very stable. I do not have a problem with this. We only had one bug three months ago, and we had a problem with the support, but before that, it has been a good experience.
SB
SUDIPTABISWAS
Senior Manager - Information Technology at Emami Ltd
My impression is that it is stable.
View full review »AT
Ayman Totounji
Chief Executive Officer at Cynexlink, LLC
We have been using Cisco Umbrella for three years; it's very stable, reliable and does its job. We experience minor hiccups here and there, but it's nothing that our team cannot handle, and if for some reason they cannot, then they can always reach out to customer support.
View full review »AT
Andrew Ta
Network Engineer at LADWP
It hasn't been fully deployed, but the stability has been good so far.
View full review »SB
SUDIPTABISWAS
Senior Manager - Information Technology at Emami Ltd
I haven't experienced any instability.
View full review »AT
reviewer1196163
General Manager at a mining and metals company with 10,001+ employees
This solution is stable. There are no issues with stability.
View full review »ES
reviewer1563006
Consultant at a computer software company with 1,001-5,000 employees
Our customers have not had any problems with stability.
View full review »VM
Victor Mejia
SOC & SECURITY SERVICES DIRECTOR at BESTEL
The stability of the solution is excellent. It's very reliable.
View full review »VM
Victor Mejia
SOC & SECURITY SERVICES DIRECTOR at BESTEL
This is a very stable product and helps to improve the security posture of the enterprise.
View full review »RT
reviewer1623762
Spider Solutions CTO at a security firm with 11-50 employees
We have no issues with the stability of the Cisco Umbrella.
View full review »PV
ITSystem8bce
IT Systems Engineer at a financial services firm with 51-200 employees
The stability is good, and we have had very few problems with the equipment. The problems that we've had have been with our carriers. I can, pretty much, put a solution in place and not even worry about it.
View full review »SA
Syed Ali Wajahat
IT Solution Architect at a media company with 1,001-5,000 employees
It's quite stable. It's a very stable product, and, it's quite straightforward. We deployed this solution a year ago with no issues afterward. We didn't get any complaints. There are some categories, and filtering that will block you for something which is not malicious, but it is considered as a threat to Cisco Umbrella. You will need to white list some IP address or some URLs manually if it's under your corporate use for some reason.
For stability, I will give it 30%
View full review »AS
reviewer1500837
Network Consultant at a security firm with 51-200 employees
Cisco Umbrella is very stable.
View full review »AR
reviewer1384722
Global Security at a manufacturing company with 501-1,000 employees
The stability is great.
View full review »RV
Ravi_Verma
Senior Network Engineer at Saffron networks pvt ltd
In terms of the stability, if you're talking about DNS Security, it is very stable. They recently launched Cloud DLP, so I can't comment on that. We are now working with it, but I do not have too much experience. DNS security is a stable product. There is no issue with that.
View full review »JC
reviewer1465389
Head of Business Solutions, UK&I at a comms service provider with 10,001+ employees
It is stable.
View full review »TS
Tetsuya Suenaga
Manager and Senior Consultant at NTT DATA
Cisco Umbrella is very stable.
View full review »MC
reviewer1411335
Technical Presales Consultant : Cisco Security at a computer software company with 201-500 employees
This product is stable and it is very easy also to scale up.
View full review »DT
reviewer1252872
Project Delivery Coordinator at a media company with 201-500 employees
It is a stable solution, which is why we have been using it for three years.
View full review »SA
Shadi Alyounes
Security Tem Leader at a tech services company with 501-1,000 employees
Cisco Umbrella is stable. I have heard no complaints from my customers at all.
View full review »DB
Daniel Borbely
Network Specialist at Syswind Kft.
We haven't faced any issues. There aren't bugs or glitches. It doesn't crash or freeze. We find Cisco to be reliable.
View full review »SC
Sean Cottman
Chief Enterprise Architect at Expanded Reality
The solution is very stable.
View full review »ST
MD.SIHAB TALUKDAR
System Engineer at asa
In the two years that I have been using this product, it has been stable. We have not had problems.
View full review »I did not encounter any stability issues.
View full review »PK
Praveen Kumar
Director at seamlessinfotech.com
Cisco Umbrella is a stable solution.
View full review »VG
Veerendra Ganta
General Manager at Datasoft Comnet
It's a stable product.
View full review »BF
reviewer1515033
Network Engineer & Security Specialist at a tech services company with 51-200 employees
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been very good so far.
View full review »BA
reviewer1037232
CTO at a tech vendor with 11-50 employees
Cisco Umbrella is absolutely stable. They put a lot of weight on the availability and reliability of the global footprint. So yes, they kind of set the standards for availability.
View full review »HL
Hasnae Lamrani Alaoui
Presales Engineer at DataProtect
We have not seen any bugs, glitches, or crashes. It is a very nice solution.
View full review »SK
reviewer1302957
NOC Lead at a tech services company with 11-50 employees
Ever since we started using this product last year, it has been stable. If any service is down, we can see on the dashboard whether all of the resources are online or not. If something is down because we are working on it for some reason, something could happen then. But in two years, I did not find any issues due to the product becoming unstable on its own.
NA
Nuttawat Apiaekpathom
Senior Advanced Technology Engineer at a computer software company with 201-500 employees
No stability issues.
View full review »GK
Gayan Kirindage
Systems Support Specialist at a tech services company with 51-200 employees
Stability-wise, it's good. I have never encountered any bugs.
View full review »Buyer's Guide
Cisco Umbrella
April 2024
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.