Cisco Umbrella Stability

Rohan Singh - PeerSpot reviewer
Consultant at KRS Systems

It's a cloud service. Beyond the actual tool working, the most important thing is its availability.

As long as the internet connectivity is up, I've never had a problem with Umbrella not being there. It's a tool that we have never been concerned will go down while our internet connectivity is up.

Security always has to be there. As long as your security tools are available, that's when you can be the most secure. With Umbrella, especially, we have never had an issue where it was out and we needed protection. It's probably one of the most resilient tools available on the planet. For sure, it's amazing.

View full review »
Carlos Barros - PeerSpot reviewer
Security Architect at Logicalis

Stability-wise, I rate the solution a nine out of ten. I only saw an impact once on its stability, and that was when I was working five years ago in the support in Johnson & Johnson environment, and Johnson uses SIP security for everything. So, one of the things was that in the bank that uses it, it was miscategorized in Cisco Umbrella. After I did investigations, I found that the problem was not in Cisco Umbrella. The problem was with the bank because they needed to split the data centers in Umbrella, and Umbrella could not recognize the object.

View full review »
BL
IT Director at a university with 10,001+ employees

I haven't needed to reboot the servers for years due to their excellent stability.

View full review »
Buyer's Guide
Cisco Umbrella
April 2024
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Stephon Alicea - PeerSpot reviewer
Senior Network Engineer at Cykor LLC

Cisco Umbrella has good stability.

View full review »
Alessandro Braga - PeerSpot reviewer
Chief Digital Officer at Talent Garden

Cisco Umbrella is stable. We have had some issues, for example, when deploying from home or from slow networks, but 99% might be covered by a backup deployment of the client.

View full review »
Thomas Bodentien - PeerSpot reviewer
Solution Architect at Philips

The stability of the solution is very good.

View full review »
Francisco Cano - PeerSpot reviewer
Engineer at a retailer with 10,001+ employees

It works very well across platforms with other providers.

View full review »
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees

We've had no issues. It has done exactly what it's supposed to do.

View full review »
Theofilos Tzachristas - PeerSpot reviewer
IT Systems Engineer at a tech vendor with 501-1,000 employees

I have never experienced any outages or downtime. It works all the time.

View full review »
DZ
Global CTO at a wholesaler/distributor with 1,001-5,000 employees

Cisco Umbrella has generally been a stable solution for us, although we have encountered some issues with the new connectors. Currently, we are experiencing some minor problems with disconnections or other issues, but these occurrences have been infrequent.

View full review »
Alfonso Reimunde - PeerSpot reviewer
Independent Business Owner at Practical Information Systems

The solution is extremely stable. 

Maintaining network connectivity is very easy. We have not had any downtime in over 10 years. Cisco Umbrella doesn't work directly through the network. It works with the DNS servers that are outside of the network. The network itself doesn't affect it at all. Cisco Umbrella doesn't affect the internal workings, hardware, software, switches, or routers. As long as we have set up the DNS correctly in the computers, either locally or through Active Directory, everything works no matter what happens with our network.

View full review »
AN
Systems and Network Architect at a recreational facilities/services company with 1,001-5,000 employees

We've never really seen any service outages or downtime with Cisco Umbrella. It is amazing for a product to be running such a long marathon for the amount of time that I have witnessed it.

View full review »
Christian Graber - PeerSpot reviewer
Sr Product Manager at Sunrise UPC

When it comes to the stability or performance of Umbrella, we have been very pleased. When you add security on top of unsecured transport, you may have certain delays, but our technical colleagues consider them to be not too bad. Stability has never come up in a customer context as an issue.

View full review »
Anthony Smith - PeerSpot reviewer
Principal Security Consultant at Vohkus

Cisco Umbrella's stability and availability have been 100% uptime since inception. This stat has never gone down.

View full review »
SC
Network Security Architect at Lake Trust Credit Union

It's been extremely stable. In the last four years, I do not recall a single outage. There has been nothing that I can think of that actually affected the performance of the system at all in the last four years.

View full review »
AV
Solutions Architect at a mining and metals company with 1,001-5,000 employees

In terms of availability, we've seen it down a couple of times. It has become very stable recently, but we've seen it down. Maybe that's one area that they can improve on. It was not for a long time, but it caused a little panic among our users.

View full review »
MS
Network and security architect at Airbus Group

We have no issues at the moment. It has been two years, and we did not have any issues. So, for us, it's quite good.

View full review »
Walter Poole - PeerSpot reviewer
IT Manager at Infinite Energy Center

The stability of Cisco Umbrella is very good.

View full review »
Tim Woodhouse - PeerSpot reviewer
IT Operations Manager at a manufacturing company with 201-500 employees

It is very stable. I never had any issue with it.

View full review »
VG
Director of Security

It was always up. We never had any problems. It was always there.

View full review »
Andraz Piletic - PeerSpot reviewer
Technical Solutions Architect at Flint

Stability-wise, Cisco Umbrella is pretty robust. The uptime statistics are very high. There are, generally, no issues with stability.

View full review »
GH
Network Engineer at a financial services firm with 51-200 employees

It's been very reliable. I haven't had any issues with it. 

View full review »
Joao Taveira - PeerSpot reviewer
Coordinator of Systems Administration Team at a transportation company with 201-500 employees

We have not had any issues with stability, but we've only had the solution for one month.

View full review »
Simon Watkins - PeerSpot reviewer
Senior Network Architect at Prosperity247

Umbrella's availability is second to none. I remember attending Cisco Live in Barcelona where I went to one of the sessions, and they said that they've had a hundred percent uptime since forever basically, so I don't think they ever had an outage. They've got two DNS servers. They use Anycast, so it's available around the world. It will speed up your web browsing because you'll go to the closest data center. Umbrella pairs with the service providers, so it'll speed up your general web traffic as well.

View full review »
Dustin Funkhouser - PeerSpot reviewer
Network and security at Education Service Center - Region 11

I haven't had any issues when using it.

View full review »
Jessica Boutin - PeerSpot reviewer
Senior Network Engineer at a computer software company with 201-500 employees

We haven't had any issues with the stability of the product.

View full review »
AK
IT Director at New Egypt Gold

It is a stable product. 

View full review »
RK
Senior Network Administrator at a healthcare company with 1,001-5,000 employees

It's very stable. I've never seen any problems with it.

View full review »
Drake Kapler - PeerSpot reviewer
Network Planning Associate at a manufacturing company with 1,001-5,000 employees

[In terms of maintaining network connectivity] obviously it depends on the situation. With Umbrella, it's a bit easier, for sure. There are times where Umbrella, on their side, is having an issue and we're notified of that issue. But in that case, there isn't really much on our side that we can do. To that extent though, the pros outweigh the cons. It's pretty rare that Umbrella is having a problem. The way that our network is set up is that we can reroute traffic pretty quickly using our other Cisco devices, so it's not usually a big issue for us. We have fewer problems with Umbrella than we do with our physical WSA proxies that we currently use, because that is something that we would have to troubleshoot on our end, and we're not always there on site to be able to do that. Then we have to go through someone else who's over there and they have to console us in and we have to troubleshoot whatever's going on over there.

With Umbrella, it's nice to have them tell us what's going on so that we're aware of the situation. If there are any problems, then we'd know what the issue was and how we could work around it. That makes it a bit simpler for us.

Network connectivity isn't really a huge issue for us with Umbrella, specifically. Our use case mainly is just for blocking internet traffic, making groups. We have social media groups where we allow certain computers in places to have access to certain social media sites that we wouldn't normally do. We have other sites being blocked, depending on their use case. That's mainly our function with Umbrella. Internet connectivity is usually not a huge issue regarding Umbrella with us, but if it ever is, it's nice that they communicate the issue to us, [so] that we can work around it.

View full review »
JC
Project Manager at a financial services firm with 201-500 employees

I have never experienced a stability issue where the site went down. 

View full review »
Anish Joseph - PeerSpot reviewer
Network Architect at a pharma/biotech company with 10,001+ employees

Cisco Umbrella is stable. 

View full review »
JF
Senior Network Engineer at a educational organization with 1,001-5,000 employees

Stability has been great. Obviously, there have been some hiccups here and there on the connectivity side. That is out of our control, but it is understandable, as things are in the cloud. I have had more issues with Amazon than I have had issues with Umbrella, where I have had a very good experience.

View full review »
JR
IT Consultant with 501-1,000 employees

The stability is really good. They have about 99.99 percent uptime. I can't think of a significant disruption in the service.

View full review »
JM
Chief Technologies Officer at Astorg

I rate the solution a nine out of ten for stability.

View full review »
AD
Consultant Engineer at a tech company with 51-200 employees

The stability is getting better.

View full review »
Daniel Kuhl - PeerSpot reviewer
CEO / Owner / Network Specialist at NSCON Network Services & Consulting GmbH

I have not had any issues with stability.

View full review »
Michael Abadeer - PeerSpot reviewer
IT Security Operations Manager at BeyondTrust

The stability is a 10 out of 10.

View full review »
MS
Network security consultant at a tech services company with 1,001-5,000 employees

I have never heard of an outage in the service. The stability is good. The performance and accessibility are very good. The service is always operational because it runs on multiple servers and multiple load balancers.

View full review »
Laurent Dauphin - PeerSpot reviewer
Account Manager at Axians

I rate Cisco Umbrella's stability a nine out of ten. 

View full review »
KS
Network Administrator

The stability is very great. Once it's deployed and you do your due diligence to make sure that everything is communicating and in sync, we've hardly had to touch it.

View full review »
TH
IT Architect at a tech vendor with 10,001+ employees

We haven't encountered any issues.

View full review »
SN
Vice President Information Security & Compliance at a tech vendor with 1,001-5,000 employees

It's quite stable. I've gotten very positive feedback from the customers who have deployed it within their environment. The feedback has been amazing. It's up and running 99.9 percent of the time, since it's a cloud-based solution. We have had no problems related to bugs or any issues like that.

View full review »
JL
Security BDM UK at a tech services company with 51-200 employees

It is fully functional for its purpose. 

View full review »
JR
Security Engineering Senior Manager at a retailer with 10,001+ employees

The stability of this solution is fantastic, and we have no interruptions whatsoever.

View full review »
VG
Network Manager at a consultancy with 11-50 employees

It is very stable. I do not have a problem with this. We only had one bug three months ago, and we had a problem with the support, but before that, it has been a good experience.

View full review »
SB
Senior Manager - Information Technology at Emami Ltd

My impression is that it is stable.

View full review »
AT
Chief Executive Officer at Cynexlink, LLC

We have been using Cisco Umbrella for three years; it's very stable, reliable and does its job. We experience minor hiccups here and there, but it's nothing that our team cannot handle, and if for some reason they cannot, then they can always reach out to customer support.

View full review »
AT
Network Engineer at LADWP

It hasn't been fully deployed, but the stability has been good so far.

View full review »
SB
Senior Manager - Information Technology at Emami Ltd

I haven't experienced any instability.

View full review »
AT
General Manager at a mining and metals company with 10,001+ employees

This solution is stable. There are no issues with stability.

View full review »
ES
Consultant at a computer software company with 1,001-5,000 employees

Our customers have not had any problems with stability.

View full review »
VM
SOC & SECURITY SERVICES DIRECTOR at BESTEL

The stability of the solution is excellent. It's very reliable.

View full review »
VM
SOC & SECURITY SERVICES DIRECTOR at BESTEL

This is a very stable product and helps to improve the security posture of the enterprise.

View full review »
RT
Spider Solutions CTO at a security firm with 11-50 employees

We have no issues with the stability of the Cisco Umbrella.

View full review »
PV
IT Systems Engineer at a financial services firm with 51-200 employees

The stability is good, and we have had very few problems with the equipment. The problems that we've had have been with our carriers. I can, pretty much, put a solution in place and not even worry about it.

View full review »
it_user489876 - PeerSpot reviewer
Director of IT Support at a marketing services firm with 501-1,000 employees
SA
IT Solution Architect at a media company with 1,001-5,000 employees

It's quite stable. It's a very stable product, and, it's quite straightforward. We deployed this solution a year ago with no issues afterward. We didn't get any complaints. There are some categories, and filtering that will block you for something which is not malicious, but it is considered as a threat to Cisco Umbrella. You will need to white list some IP address or some URLs manually if it's under your corporate use for some reason.

View full review »
John Okunade - PeerSpot reviewer
Network Support Engineer at a tech services company with 51-200 employees

For stability, I will give it 30%

View full review »
AS
Network Consultant at a security firm with 51-200 employees

Cisco Umbrella is very stable.

View full review »
AR
Global Security at a manufacturing company with 501-1,000 employees

The stability is great. 

View full review »
RV
Senior Network Engineer at Saffron networks pvt ltd

In terms of the stability, if you're talking about DNS Security, it is very stable. They recently launched Cloud DLP,  so I can't comment on that. We are now working with it, but I do not have too much experience. DNS security is a stable product. There is no issue with that.

View full review »
JC
Head of Business Solutions, UK&I at a comms service provider with 10,001+ employees

It is stable.

View full review »
TS
Manager and Senior Consultant at NTT DATA

Cisco Umbrella is very stable.

View full review »
MC
Technical Presales Consultant : Cisco Security at a computer software company with 201-500 employees

This product is stable and it is very easy also to scale up.  

View full review »
DT
Project Delivery Coordinator at a media company with 201-500 employees

It is a stable solution, which is why we have been using it for three years.

View full review »
SA
Security Tem Leader at a tech services company with 501-1,000 employees

Cisco Umbrella is stable. I have heard no complaints from my customers at all.

View full review »
DB
Network Specialist at Syswind Kft.

We haven't faced any issues. There aren't bugs or glitches. It doesn't crash or freeze. We find Cisco to be reliable.

View full review »
SC
Chief Enterprise Architect at Expanded Reality

The solution is very stable.

View full review »
ST
System Engineer at asa

In the two years that I have been using this product, it has been stable. We have not had problems.

View full review »
it_user494082 - PeerSpot reviewer
IT Technician at a healthcare company with 51-200 employees

I did not encounter any stability issues.

View full review »
PK
Director at seamlessinfotech.com

Cisco Umbrella is a stable solution.

View full review »
VG
General Manager at Datasoft Comnet

It's a stable product.

View full review »
BF
Network Engineer & Security Specialist at a tech services company with 51-200 employees

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been very good so far.

View full review »
BA
CTO at a tech vendor with 11-50 employees

Cisco Umbrella is absolutely stable. They put a lot of weight on the availability and reliability of the global footprint. So yes, they kind of set the standards for availability. 

View full review »
HL
Presales Engineer at DataProtect

We have not seen any bugs, glitches, or crashes. It is a very nice solution.

View full review »
SK
NOC Lead at a tech services company with 11-50 employees

Ever since we started using this product last year, it has been stable. If any service is down, we can see on the dashboard whether all of the resources are online or not. If something is down because we are working on it for some reason, something could happen then. But in two years, I did not find any issues due to the product becoming unstable on its own.  

View full review »
NA
Senior Advanced Technology Engineer at a computer software company with 201-500 employees

No stability issues.

View full review »
GK
Systems Support Specialist at a tech services company with 51-200 employees

Stability-wise, it's good. I have never encountered any bugs. 

View full review »
Buyer's Guide
Cisco Umbrella
April 2024
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.