Cisco Unified Communications Benefits

it_user208755 - PeerSpot reviewer
Sr. Voice Engineer at a retailer with 501-1,000 employees

The ability to block the numbers of problem callers has helped the stress level of the end users as well as reduced wasted time. When we have a caller, human or machine, that dials into the system simply to harass our employees I can block it quickly & simply without interrupting service to the system.

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reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees

Using the Communication Manager, it gave us the possibility to move around the office, and even outside the office, keeping our phone number always accessible using Jabber. This is essential to be able to apply it from the home office without problems and without having to always have a connected VPN.

Additionally, it improved communication between collaborators a lot when using video calls with Jabber, since body language greatly improves communication, making it richer and shortening the time necessary forĀ a call.

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VC
Senior Collaboration Engineer at Cochran, Inc.

Having a single system including the routers and switches all from the same system gives ease of use. Using the phones was seamless and provided several features the previous system did not have.

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