Cisco Unified Communications Pros and Cons

Cisco Unified Communications Pros

reviewer1205559
Customer Success Manager with 51-200 employees
We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.
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Von Clawson
Senior Collaboration Engineer at Cochran, Inc.
The Click to dial feature was one of the most important features for the customer.
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Cisco Unified Communications Cons

reviewer1205559
Customer Success Manager with 51-200 employees
An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation.
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Von Clawson
Senior Collaboration Engineer at Cochran, Inc.
Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice.
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