Cisco Unified Communications Reviews

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Real User
Customer Success Manager with 51-200 employees
May 17 2020

What is most valuable?

We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers. The integration with Active Directory is important to be able to see the complete directory from the phone or application, since one… more »

How has it helped my organization?

Using the Communication Manager, it gave us the possibility to move around the office, and even outside the office, keeping our phone number always accessible using Jabber. This is essential to be able to apply it from the home office without problems and without having to always have a connected… more »

What needs improvement?

The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between… more »

Which solution did I use previously and why did I switch?

None.
Von Clawson
Real User
Senior Collaboration Engineer at Cochran, Inc.
Feb 15 2020

What do you think of Cisco Unified Communications?

What is our primary use case?

Our primary use is communication between users as well as inbound and outbound calls for the organization. Also included is IM & Presence for the users.

How has it helped my organization?

Having a single system including the routers and switches all from the same system gives ease of use. Using the phones was seamless and provided several features the previous system did not have.

What is most valuable?

Using Jabber for IM & P, as well as phone control, was the most valuable. The Click to dial feature was one of the most important features for the customer.

What needs improvement?

Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice.

For how long have I used the

Articles

User Assessments By Topic About Cisco Unified Communications

Cisco Unified Communications Questions

What is Cisco Unified Communications?

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Cisco Unified Communications customers
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Read Archived Reviews