Cisco Unified MeetingPlace Competitors and Alternatives

The top Cisco Unified MeetingPlace competitors are
    Read reviews of Cisco Unified MeetingPlace competitors and alternatives
    3CX
    Reseller
    Founder / Manager
    Sep 17 2017

    What is most valuable?

    My company has been dealing with 3CX phone system resale and installation for the last two years. 3CX has assisted us with Remote Extension functionality, and with CRM integration; we have it programmed to be integrated with the rest of our... more»

    How has it helped my organization?

    One example would be when technicians are out to a service call and a customer calls in asking for them. The receptionist can transfer the call to his remote extension. Another example is the integration. An incoming call to the tech... more»

    What needs improvement?

    We have asked for various improvements to complete some of our customers' requirements, like a robo-dialer, and the integration of a Voice Application Designer within the professional editions of 3CX. We have been informed that they are being... more»
    TeamViewer
    Real User
    Associate General Counsel at a energy/utilities company with 1,001-5,000 employees
    Jan 23 2018

    What is most valuable?

    The ease in which it operates. I have been able to get complete computer novices in different time zones to download and install the program with ease so that I could troubleshoot their computer issues.

    How has it helped my organization?

    Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers.

    What needs improvement?

    Only the paid version allows for file transfer. Also, it is annoying that I have to upgrade every time they release a new version because I can't use an older version to access a new one even if my version is paid and their version is a trial.
    Microsoft
    Real User
    Senior Consultant at Unify Square
    Feb 27 2018

    What do you think of Lync Server?

    Disclaimer: the new version of Lync Server 2013, Skype for Business (SfB) Server 2015, has been released a few weeks ago. Licensing model is the same you had for Lync Server, with companies paying only Front End servers (i.e. the ones hosting user accounts and the core services for your infrastructure).  SfB contains some new features, including support for Back End availability based on AlwaysOn groups. I will write a dedicated post asap.      The costs related to Microsoft Lync are something that I have talked about more than once but this is the first time I try to summarize information in a single document. I will limit my reflections to on-premises organizations, because as I am writing, Lync Online has no serious support for Enterprise Voice (i.e. VOIP) and this...
    Consultant
    Consultant en organisation & chargé de mission à l'international at a consultancy
    Jul 22 2017

    What do you think of Microsoft Office Communications Server?

    Valuable Features Its agility and simplicity are the most valuable features. It is user-friendly; simple unskilled users/workers/clerks are able to use the tool easily and comprehensively. • Improvements to My Organization It saves costs, time, and energy. It improves the relationship with my customers. • Room for Improvement Factors such as the flexibility, price, and installation need to improve. • Use of Solution I have used this solution for three months. • Stability Issues There were no stability issues experienced. • Scalability Issues At the very beginning, we did encounter some scalability issues. • Customer Service and Technical Support I would give the technical support a eight out of 10 rating. • Previous Solutions Previously, I was...
    Reseller
    CEO
    Jun 11 2018

    What is most valuable?

    Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. A greater degree of organization is valuable to my organization, because we have many sessions to handle. Therefore,... more»

    How has it helped my organization?

    The product's two-factor authentication means we are not worried like before about the state of our security.

    What needs improvement?

    Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication). If I can have this, it would be improvement.... more»

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