Cisco VoIP PBX Reviews

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Adriano Simao
Real User
IT System Integrator at CEDSIF
Apr 15 2018

What do you think of Cisco VoIP PBX?

What is our primary use case?

Reduces costs throughout country inside a private network. Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians.

How has it helped my organization?

Regarding the extension of the country and most of the sites out of the capital city, we need to have support in order to access the system or to execute some transactions. This reduces cost and time.

What is most valuable?

VoIP: We can share this knowledge between technicians, which helps make decisions between managers.

What needs improvement?

Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc.

For how long have I used the solution?

More than…

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What is Cisco VoIP PBX?

Cisco VoIP PBX component integrates IP communications, collaboration products, and applications into a single, unified system. VoIP PBX helps create a strong unified communications system that will accommodate your immediate business needs, and adjust to your needs as they change and grow.
Cisco VoIP PBX customers
Energisa, Top Right Group
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