Cisco Webex Contact Center Overview

What is Cisco Webex Contact Center?

The Cisco Webex Contact Center is a Software-as-a-Service (SaaS) offering that creates a single, global queue in the cloud from which to route omnichannel customer interactions to one or more teams, sites, or outsource partners.

Cisco Webex Contact Center is also known as CC-One, BroadSoft CC-One.

Cisco Webex Contact Center Customers

AON, Office Depot, American Red Cross

Cisco Webex Contact Center Video
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