Cisco Wireless Customer Service and Technical Support

Ravi Ramachandran
Senior Manager - Pre Sales at Emarson Infotech Pvt Ltd
We get help from Cisco support whenever it is required. The level of service is excellent. View full review »
it_user504159
CEO at a tech services company with 51-200 employees
We have had a decent experience so far with Cisco technical support. We've not had any issues, so I would say the support has been good. View full review »
reviewer1380057
Solutions Architect at a computer software company with 201-500 employees
We haven't faced a huge problem from a technical standpoint. However, overall, their response to any queries has been very good overall. They are quite supportive and we've been satisfied with their level of attention. View full review »
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,275 professionals have used our research since 2012.
Vasantharaju P
Senior Manager at a tech vendor with 11-50 employees
The technical support is good. View full review »
Lehtihet Lamine
User at renault
As of now, I have not had to contact technical support. I generally resolve all problems by myself. View full review »
Ibrahima Thioub
Technology Manager at International School Of Dakar
Customer service is only good for money. While technical support is more flexible and they go straight as needed. View full review »
Tareq Alansari
Manager at a tech vendor with 11-50 employees
I tried to get support, to get a solution for this "time" problem I mentioned. We have other Cisco products and the support is perfect. But for the wireless, we haven't gotten an answer to this problem. View full review »
reviewer1384992
CTO - Senior IoT Consultant at a tech services company with 11-50 employees
I have never been in contact with Cisco's technical support. My understanding is that the support depends on the partner. If you get a partner who is not good then the support will not be good. View full review »
Muklit Chopra
Technical Specialist at Wipro Technologies
Tech support for Cisco Wireless has been pretty good. They have helped us through problems. View full review »
Nabin Dev
CCIE, Sr. Network Engineer at a tech services company with 201-500 employees
Cisco TAC (technical assistance center) is one of the best tech support teams around. View full review »
Pawel Gawronski
Enterprise Architect at RB
We use a third-party company that we cooperate with for our technical support, WiFi and for our network. View full review »
Myo Thet Oo
Senior Operation Manager at ATG Systems
Their technical support is okay. It depends on the issue that you're experiencing. Sometimes they take too long. View full review »
Grant Dickson
Presales Engineer with 51-200 employees
I did not use technical support. After an hour of trouble-shooting, I figured it out on my own. View full review »
YaserAltwailey
Network Manager at Saudi Customs
We have had problems with Cisco's technical support, so I would only rate them a five out of ten. They take too long to respond and also too long to resolve the issue. View full review »
it_user572145
Manager Corporate IT at a retailer with 1,001-5,000 employees
Technical support has been very good. View full review »
Technica8dcf
Technical Account Manager at a comms service provider with 10,001+ employees
I would rate their technical support a seven out of ten because the solution's support can always use improvement. View full review »
Can Unal
Network Consultant at Destek A.Ş.
Their technical support is very good and important. View full review »
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,275 professionals have used our research since 2012.