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GG
Network Consultant at a comms service provider with 10,001+ employees
Real User
Top 5
Good stability, good scalability, and easy installation

What is our primary use case?

These devices are being used for a large number of sites. We have around 3,000 APs. For WLC, we are using 5508 and 7500 devices. We will be using 9800 devices soon.

What is most valuable?

Its stability is most valuable.

What needs improvement?

It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together. I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very…

What is our primary use case?

These devices are being used for a large number of sites. We have around 3,000 APs.

For WLC, we are using 5508 and 7500 devices. We will be using 9800 devices soon.

What is most valuable?

Its stability is most valuable.

What needs improvement?

It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together.

I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

Their technical support is fine.

How was the initial setup?

It is easy to install. The deployment duration depends on different scenarios. It depends on the site, the number of users, and the technicality of the site, but overall, it doesn't take very long.

What about the implementation team?

I am a consultant. 

What's my experience with pricing, setup cost, and licensing?

Its licensing is hard to understand.

What other advice do I have?

I would absolutely recommend this solution. I would rate Cisco Wireless an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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IC
ICT Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Has good stability and scalability

What is our primary use case?

Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.

What is most valuable?

Cisco Wireless is one of the more stable products so their products are scalable.

For how long have I used the solution?

I've been using Cisco Wireless for about six years now.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical…

What is our primary use case?

Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.

What is most valuable?

Cisco Wireless is one of the more stable products so their products are scalable.

For how long have I used the solution?

I've been using Cisco Wireless for about six years now.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical understanding of the solutions before you deploy them. On that level, it's easy to deploy.

Deployment requires network and hardware engineers but the number depends on the kind of deployment. It depends on the project server. Sometimes it's one or two. If it's a big project, I'll tend to use it more.  But broadly speaking, in terms of domain, you need network engineers, hardware engineers, and network architects.

What's my experience with pricing, setup cost, and licensing?

Cisco is costlier relative to other solutions.

What other advice do I have?

I would rate Cisco Wireless nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
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DH
Head of IT Network Division at Panorinformatika
Real User
Top 5Leaderboard
Very flexible and can solve complex issues

What is our primary use case?

The primary use case for our customers is having a product that provides a solution to complex problems. We have more than 100 customers using Cisco Wireless. 

What is most valuable?

Being able to solve the complex issues of our customers with a stable solution is very valuable. The fact that it is also very flexible adds to the value. 

What needs improvement?

One of the issues with Cisco, particularly for smaller companies, is the cost. A small company can't afford to pay the price of a Cisco product. The price is a very important factor for our customers. 

For how long have I used the solution?

I've been using this solution for about two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I

What is our primary use case?

The primary use case for our customers is having a product that provides a solution to complex problems. We have more than 100 customers using Cisco Wireless. 

What is most valuable?

Being able to solve the complex issues of our customers with a stable solution is very valuable. The fact that it is also very flexible adds to the value. 

What needs improvement?

One of the issues with Cisco, particularly for smaller companies, is the cost. A small company can't afford to pay the price of a Cisco product. The price is a very important factor for our customers. 

For how long have I used the solution?

I've been using this solution for about two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and technical support?

We receive great technical support from Cisco. 

How was the initial setup?

The initial setup was relatively straightforward, although it took a little longer than expected. We have one person who deals with the maintenance and any issues that arise. 

What's my experience with pricing, setup cost, and licensing?

I believe licensing is paid on a monthly basis. 

What other advice do I have?

This is a great product and despite the high cost, I rate it a 10 out of 10 for performance. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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WW
DevOps System Engineer at Monash University
Real User
Top 5Leaderboard
A fast, easy to use, scalable and stable solution with easy installation and good customer support

What is our primary use case?

I utilize it as a Wi-Fi solution for personal use. 

What is most valuable?

The solution is easy to use and its stable. I like its quality. 

What needs improvement?

The price could be better.  

For how long have I used the solution?

I have been using Cisco Wireless for two or three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and technical support?

Cisco support is good.

Which solution did I use previously and why did I switch?

Prior to using the solution, I used Aruba.

How was the initial setup?

The installation was easy. It took around ten minutes. 

What about the

What is our primary use case?

I utilize it as a Wi-Fi solution for personal use. 

What is most valuable?

The solution is easy to use and its stable. I like its quality. 

What needs improvement?

The price could be better.  

For how long have I used the solution?

I have been using Cisco Wireless for two or three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and technical support?

Cisco support is good.

Which solution did I use previously and why did I switch?

Prior to using the solution, I used Aruba.

How was the initial setup?

The installation was easy. It took around ten minutes. 

What about the implementation team?

We handled the installion on our own. 

What's my experience with pricing, setup cost, and licensing?

The solution does not come with a licensing fee. 

What other advice do I have?

There are many users making use of the solution in Taiwan. 

The solution offers fast response time. 

I rate Cisco Wireless as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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TN
IT Manager at a computer software company with 201-500 employees
Real User
Reliable, scalable, and easy to install

What is our primary use case?

I use Cisco Wireless for wired and wireless networking.

What is most valuable?

Cisco Wireless solutions are easy to use.

What needs improvement?

In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

For how long have I used the solution?

I have been using Cisco Wireless within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Cisco Wireless scalability is good. We have approximately 500 people using this solution in my organization. We have plans to expand the use of this solution in…

What is our primary use case?

I use Cisco Wireless for wired and wireless networking.

What is most valuable?

Cisco Wireless solutions are easy to use.

What needs improvement?

In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

For how long have I used the solution?

I have been using Cisco Wireless within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Cisco Wireless scalability is good.

We have approximately 500 people using this solution in my organization.

We have plans to expand the use of this solution in the future.

How are customer service and technical support?

I have not used Cisco's technical support but I have contacted the distributor for assistance.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Wireless is expensive and there is an additional cost for support.

What other advice do I have?

I rate Cisco Wireless a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sergio Langa
IT Adviser/Manager at CCSAUDE
Real User
Top 20
Good manageability and stability; performance and connectivity could be improved

Pros and Cons

  • "Good manageability, and stability."
  • "There are performance issues, particularly with video calls where throughput is not great."

What is our primary use case?

We are customers of Cisco and I'm the company IT advisor and manager.

What is most valuable?

We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability. 

What needs improvement?

We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.

I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.

For how long have I used the solution?

I've been using this solution for three years. 

How are customer service and technical support?

We have a local support team and whenever we face issues they are very supportive. 

How was the initial setup?

The initial setup was very easy. 

What other advice do I have?

I rate this solution a seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mateen Ahmad
Safety Officer at Tata Consultancy
Real User
Has good support services but needs to simplify deployment

Pros and Cons

  • "Cisco has good support services."
  • "Cisco's architecture is becoming complex."

What is most valuable?

Cisco has good support services.

What needs improvement?

Simplification in terms of deployment would be good. The need for different boxes should be improved as well.

The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.

For how long have I used the solution?

I have been working for almost seven years with Cisco Wireless.

How are customer service and technical support?

Cisco's technical support is good.

What's my experience with pricing, setup cost, and licensing?

Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.

What other advice do I have?

Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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RK
Operations Manager at a computer software company with 5,001-10,000 employees
Real User
Top 20
Scalable, priced well, but difficult configuration

What is our primary use case?

The primary use of Cisco Wireless is for IT solutions. 

For how long have I used the solution?

I have been using the solution for approximately 10 years. 

What do I think about the stability of the solution?

I find the solution to be very stable. 

What do I think about the scalability of the solution?

The solution is highly scalable. We have approximately 1500 users using this solution.

How are customer service and technical support?

We have been satisfied with the technical support of Cisco Wireless.

How was the initial setup?

The installation is not too difficult but the solution could improve by making the configuration easier.

What about the implementation team?

We did the implementation of the solution ourselves.  We have…

What is our primary use case?

The primary use of Cisco Wireless is for IT solutions. 

For how long have I used the solution?

I have been using the solution for approximately 10 years. 

What do I think about the stability of the solution?

I find the solution to be very stable. 

What do I think about the scalability of the solution?

The solution is highly scalable.

We have approximately 1500 users using this solution.

How are customer service and technical support?

We have been satisfied with the technical support of Cisco Wireless.

How was the initial setup?

The installation is not too difficult but the solution could improve by making the configuration easier.

What about the implementation team?

We did the implementation of the solution ourselves. 

We have approximately 10 engineers and managers that do the implementation and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is fair.

Which other solutions did I evaluate?

I have evaluated Aruba, D-Link, and Ruckus solutions.

What other advice do I have?

I rate Cisco Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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