Citrix ShareFile Overview

Citrix ShareFile is the #7 ranked solution in our list of top Content Collaboration Platforms. It is most often compared to SharePoint: Citrix ShareFile vs SharePoint

What is Citrix ShareFile?
ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.

Citrix ShareFile is also known as ShareFile.

Buyer's Guide

Download the Content Collaboration Platforms Buyer's Guide including reviews and more. Updated: May 2021

Citrix ShareFile Customers
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
Citrix ShareFile Video

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IT Manager at a construction company with 51-200 employees
Real User
Easy to use alternative to FTP with improved security, reporting and Outlook integration

What is our primary use case?

We use ShareFile to share groups of documents (typically architectural projects) with external consultants, clients, contractors, and other parties. When new files are added to a project folder in ShareFile, team members receive a notification of the new files being available. We also use the Outlook integration to enable the sending and receiving of very large files via e-mail.

What other advice do I have?

There are now very few issues with anyone accessing the files they need to get access to. It is so much better than our previous FTP site. There are certainly some points for improvement but the people at ShareFile have been great.
Server\Storage Administrator at Charlotte Pipe and Foundry
Real User
Top 5Leaderboard
You can securely share files externally without storing your data in the cloud.

What is our primary use case?

We primarily utilize the product to provide file share access to our mobile users on their iPhones and iPads. ShareFile also prevents use from needing to use any public share provider such as DropBox. We are able to share and request files via ShareFile and ensure the are safely transferred.

Pros and Cons

  • "ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
  • "The configuration on the mobile devices is a little clunky, in terms of setting up the application."
Find out what your peers are saying about Citrix, Dropbox, Box and others in Content Collaboration Platforms. Updated: May 2021.
502,104 professionals have used our research since 2012.
Customers can give access to their applications and data, but the data itself won’t leave their data centers

Pros and Cons

  • "The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
  • "There are sometimes scalability issues after updates."
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Top 20
Provides the ability to share files with vendors/consultants.

What is most valuable?

Securely managing file transfer Ability to share/request files with vendors/consultants

How has it helped my organization?

It provided end users with a secure file-sharing option with which they can share big files.

What needs improvement?

Using the service using mobile devices

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that. The vendor configured the server such that, in case the primary server fails, we have to manually configure the secondary server to take over.

What do I think about the stability of the solution?

We have not encountered any stability…
CIO at a financial services firm with 501-1,000 employees
Easy to setup, responsive support network, but needs more granular folder ownership admin.

Valuable Features:

Easy to setup across the enterprise with Active Directory support for better managed security. Very responsive support network.

Room for Improvement:

Would like more granular folder ownership administration. For example, have an administrator create an initial user folder structure and then assign ownership to new user.