Citrix Virtual Apps and Desktops Reviews

Citrix Virtual Apps and Desktops is the #1 ranked solution of our top Application Virtualization tools. It's rated 4.4 out of 5 stars, and is most commonly compared to VMware Horizon View - Citrix Virtual Apps and Desktops vs VMware Horizon View

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Michael Bone
Real User
CIO at West Suffolk NHS Foundation Trust
Oct 20 2020

What is most valuable?

Among the most valuable features is the Citrix Receiver which allows us to drive that thin-client connection, and the remote control/remote access capabilities. Those things have allowed us to connect… more »

How has it helped my organization?

The Citrix technologies allows us to do some clever things. For example, it has enabled our Radiologists review images that are quite large at home. Imagine trying to squeeze a 20Gb mammogram down a… more »

What needs improvement?

Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well… more »

What's my experience with pricing, setup cost, and licensing?

I'm happy with the pricing. The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated… more »

What other advice do I have?

My advice is to spend more time planning than you do implementing. Get what you need—the components that make up the solution—all agreed and lined up before you then commence the build work. I know… more »

Which other solutions did I evaluate?

The only comparable I can think of is that we use software from a different party for virtualizing servers. But we were aware that in terms of the ICA-type protocol, Citrix was the product that… more »
Reviewer78235
Real User
Manager of Virtualization Services at a university with 10,001+ employees
Jul 14 2020

What is most valuable?

We certainly get more bang for the buck with the XenApp environment because we can really stretch that platform to many. It's a low cost when you look at the number of users that we get to access our Citrix XenApp-published desktop and… more »

How has it helped my organization?

The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks. The solution provides the flexibility of being used on… more »

What needs improvement?

There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be… more »

Which solution did I use previously and why did I switch?

I have supported Microsoft, using regular Windows Virtual Desktop and things like that. Those solutions can definitely serve some basic purposes, but when you want to do something more complex and you want to offer it for the whole… more »

What other advice do I have?

You need to know your workloads very well. And that isn't something that you just know. So you should probably buy small, really small — smaller than you ever thought — and see what your workloads look like, and then grow into it. That's… more »
Learn what your peers think about Citrix Virtual Apps and Desktops. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,041 professionals have used our research since 2012.
JacquesBodenstein
Real User
Senior Engineer at a computer software company with 10,001+ employees
Oct 14 2020

What is most valuable?

The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology… more »

How has it helped my organization?

It has given us the ability for people to access the apps that are on-premise, meaning users can work from home or from anywhere. It's allowed the business to carry on like it did before COVID. As a… more »

What needs improvement?

At the moment, we are not using Citrix Endpoint Management. It has provided obstacles preventing it from working on our system. The visibility the solution provides across SaaS, hybrid, and… more »

What's my experience with pricing, setup cost, and licensing?

The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after. In… more »

Which solution did I use previously and why did I switch?

Before Citrix we used VPN. We enabled Citrix for the business because it was a simpler solution and provided a great user experience. To roll out the VPN solution for everybody would have taken too… more »

What other advice do I have?

Make sure you do a proper assessment and plan the rollout properly. That will ensure that the product is a success. Understand what the use cases are and if the Citrix solution is the right use case… more »
Guido Doberti
Real User
Manager - IT/Telecommunications at Banco Galicia
Jul 22 2020

What is most valuable?

XenApp is a really good product. The user experience is awesome. The security features that it has are invaluable for a customer like us. Because we are highly regulated… more »

How has it helped my organization?

Citrix is a key solution for our business continuity plan/strategy. We are using it for remote access for every single employee, business partner, and service provider… more »

What needs improvement?

The product advances really fast. For some customers, we need better backwards compatibility. For products that we still have to use some legacy software, the… more »

What's my experience with pricing, setup cost, and licensing?

The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product… more »

Which solution did I use previously and why did I switch?

Previously, we used a combination between regular VPN access plus Citrix. Then, we decided to remove the standard VPN product and move ahead with the Citrix's solution.

What other advice do I have?

Once you give it to your internal customers or your employees, it won't be easy for you to take it away. Therefore, training is one of the most important things. It's… more »

Which other solutions did I evaluate?

We evaluated Cisco, Fortinet, and Check Point. The main differences between these products and Citrix were the user experience, ease of deployment, and end-to-end… more »
DimitarAlexov
Real User
CDO at SGROUP
Dec 22 2019

What is most valuable?

I'm not the end-user of the application. My position is very high in the organization. I know that the users who are using this product like it, but I don't know what exactly they like or what might make it separate from similar solutions… more »

What needs improvement?

The place where this application can most probably be improved is in the integration with other environments. Right now we have it on-premises, but our plan is to have it on cloud and we have already taken steps with Microsoft to implement… more »

Which solution did I use previously and why did I switch?

I changed my employment over the past two years. Earlier, I was part of the pharmaceutical company Bcom and we were using the same XenApp product there. Then I moved to a smaller Bulgarian company. We were using a different version of… more »

What other advice do I have?

Advice that I would give to people considering this solution is to use our model of implementation. I absolutely recommend using a local supplier who is knowledgeable and who has experience with the product and deployment because then you… more »

Which other solutions did I evaluate?

We did not evaluate other options when making the decision to take on this solution because I already had a positive experience with this product in the past. I wanted to use the same solution because I know it and I know that it works and… more »
Real User
Director System Integration at a computer software company with 10,001+ employees
Sep 29 2020

What is most valuable?

Citrix tends to have the most capabilities surrounding desktops. The application virtualization is very, very good.

What needs improvement?

The customer is always looking for a unified solution. They need a single place where everything can be managed from while using a web application. With Citrix's system, there's an administrative tool and a helpdesk tool. Those two tools… more »

What's my experience with pricing, setup cost, and licensing?

Citrix is competitive, however, at the same time, they give great service. VMware, Horizon, or other VDI solutions may be cheaper. That said, they do not have the same capability that Citrix has. We offer other VDI solutions like Microsoft… more »

Which solution did I use previously and why did I switch?

We do not exclusively work with Citrix. It's much more high-end than other services, however, we do also offer, for example, VMware and Horizon.

What other advice do I have?

We're currently using the latest version of the solution. While we mostly work with on-premises deployments, we also occasionally handle cloud deployments as well. We have our internal Cloud offering. Form there, we have a managed data… more »
Real User
Infrastructure Specialist at a insurance company with 201-500 employees
Oct 12 2020

What is most valuable?

The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth.

How has it helped my organization?

From my perspective, when the COVID pandemic occurred, and the whole company had to work remotely, the users who used this solution had a better feeling that the remote system is stable and reliable, in comparison with a regular VPN… more »

What's my experience with pricing, setup cost, and licensing?

Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company… more »

Which solution did I use previously and why did I switch?

I am familiar with Check Point's VPN and VMware Horizon. These are comparable technologies to Citrix. At various times I have used the VPN client from Check Point. This solution is a very stable and secure solution. Citrix is oriented… more »

What other advice do I have?

My advice would be to be patient. Each solution has its pros and cons. We use the following in protecting our environment: Citrix Gateway combined with users from Active Directory and RSA tokens, as well as Remote PC Access. I am able to… more »
RoelNiesen
Reseller
Owner at 1st Solutions
Dec 18 2019

What is most valuable?

XenApp is fast and secure and reliable for remote connections. It is a solution that is completely different than older Windows solutions like Remote Desktop, Server Gateway, and Runtime Brokers. These Windows solutions have never really produced satisfactory results for me.

What needs improvement?

There are a few things I would like to see improved. First, the price can be improved for sure. Microsoft does not have support for this type of solution to make it easy to use the product. But in using Citrix, I can provide remote access support. The features I use with Citrix cannot be found in Microsoft products with any solid alternative. RDP (Remote Desktop Protocol), which is the Microsoft… more »

What other advice do I have?

The advice I would give to those who want to start using this solution is to beware of Citrix and Microsoft. They are both considered sort of the bad guys in the computing world. They want to push you to the cloud and maybe you don't really need the cloud for your solution. You don't have to listen to them. On a scale from one to ten where one is the worst and ten is the best, I would rate this… more »
See 9 More Citrix Virtual Apps and Desktops Reviews

What is Citrix Virtual Apps and Desktops?

Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

Also known as
XenDesktop, XenApp (Citrix Virtual Apps)
Citrix Virtual Apps and Desktops customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

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