Clarity SM Scalability

Makhosonke-Matshoba
ITSM Specialist at Gijima
If properly deployed, I think that the CA Service Desk Manager is scalable. We had our own lessons to learn from the way we did things in the previous versions but with our latest deployment, it has been quite well and scalable. Two of our enterprise clients have between 900 and 1,000 users. View full review »
Tomasz Szczesny
IT Administrator / Help Desk Platform at Inter cars
We have more than 10,000 users using the system across 70 countries. It's quite scalable. View full review »
Marcos L. Domingos
Support Analyst at Sonda IT
The scalability is the best possible. View full review »
Learn what your peers think about Clarity SM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
reviewer977340
Project Manager at a mining and metals company with 10,001+ employees
From my perspective, it is no problem to add on to this solution. I would say that it is very scalable. We have about 1,600 people who actively use it. View full review »
Consult298936
Consultant at a financial services firm with 501-1,000 employees
There are no issues with the scalability. It is fully supported. View full review »
Learn what your peers think about Clarity SM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.