CloudBees Core Reviews

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Real User
Senior Solutions Architect at a tech services company with 11-50 employees
Jan 13 2019

What is most valuable?

All its technical features are valuable, but we could do 90 percent of those with Jenkins. The difference with CloudBees is when one of those features doesn't work, we… more»

How has it helped my organization?

Prior to using CloudBees, if we couldn't figure something out, we would try to figure it out. We would waste a couple hours, or weeks, on some particularly hairy issues… more»

What needs improvement?

CloudBees has a lot of features. It has a core product with some special build stuff and purchase, which is great, but where they can improve is around the messaging. We… more»

What's my experience with pricing, setup cost, and licensing?

Their support model is a recurring model. It is not a one-off fee. We pay on a yearly basis. We are already gearing up to justify our user license count for next year… more»

If you previously used a different solution, which one did you use and why did you switch?

Because it is Jenkins, ultimately in the core, all of our Jenkins plugins with it worked. That was a big boon. Usually, when you switch to a product, you have re-evaluate… more»

What other advice do I have?

We use it for everything from from building a container to deploying a container, and in some cases, for kicking off environment creation. It integrates well with other… more»

Which other solutions did I evaluate?

We had already done an evaluation of Jenkins vs CircleCI and a bunch of the other products. So, we had already settled on Jenkins instead of CircleCI. When we moved to… more»
Real User
Lead DevOps Architect at a tech vendor with 5,001-10,000 employees
Dec 18 2018

What is most valuable?

The ease of use as far as getting it up and running, especially now that we have hundreds of applications wanting to go online and wanting their own built. We simply hand… more»

How has it helped my organization?

It simplifies our entire process because we used to have to do everything manually every time a new client came on, every time a new build came on, or we wanted to launch… more»

What needs improvement?

The one thing that CloudBees Enterprise Jenkins does not do well is backup. We have to create our own backup systems in order to manage it, because our clients like to… more»

What's my experience with pricing, setup cost, and licensing?

Purchasing on the AWS Marketplace was easy. We don't worry about licensing and keeping track of it. We don't worry about negotiating contracts. It just happens. We get the… more»

If you previously used a different solution, which one did you use and why did you switch?

It used to take weeks for us to: * Get Jenkins up and running. * Get the GitHub integrations going. * Get all the permissions set up. * Get the hardware provisions. Now… more»

What other advice do I have?

Use the AWS Marketplace. Going through the AWS Marketplace makes life ten times easier, and you can be so hands off of it. Go for Jenkins, as it is the industry standard… more»

Which other solutions did I evaluate?

We considered solutions, like TeamCity, GitLabs, and a built-in CI/CD. We looked at a bunch of other little solution, but because CloudBees had the enterprise support… more»
Find out what your peers are saying about CloudBees, Jenkins, Atlassian and others in Build Automation. Updated: September 2019.
372,124 professionals have used our research since 2012.
Real User
CEO at a tech services company with 1-10 employees
Dec 19 2018

What is most valuable?

* Its scalability. * Ease of use. * The community and support available for it. Its ability to recreate our entire Jenkins environment, jobs, and seed jobs from code. Therefore, I could lose my entire… more»

How has it helped my organization?

Its CI/CD capabilities are invaluable to the government. Typically, the government manually builds software, then manually deploys that software onto a machine. With Jenkins, it hooks into AWS and its… more»

What needs improvement?

Sometimes on a heavily used Jenkins instance, if we are not scaling appropriately, we can have a lot of job failures without a whole lot of information telling us why jobs are failing, if we don't… more»

If you previously used a different solution, which one did you use and why did you switch?

We switched to Jenkins because it is so powerful.

What other advice do I have?

Always to pick what's best for you and your environment. Jenkins doesn't work for everybody. Try it first, give it a shot, and let it prove itself that it doesn't work for you, because there is… more»

Which other solutions did I evaluate?

There were some Atlassian products, like Bamboo, which we considered. We just didn't like their licensing model. We didn't like the lack of flexibility in some of these tools. Jenkins is the easiest… more»
Real User
Senior Systems Engineer at a media company with 501-1,000 employees
Jan 11 2019

What is most valuable?

* Its integration with Slack. * Its integration with Git and GitHub. * The automated scheduling. * I like the script on AWS WorkSpaces. * It makes my job easier and does things that I don't have to do. The product is pretty well-integrated… more»

How has it helped my organization?

One of the things that I did years ago shortly after I started I changed one of our DHCP deployment procedures into a Jenkins job. We used to use fabric, and you'd have to manually deploy changes to the endpoints after merging. Now, when… more»

What needs improvement?

I am not a fan of Java as a language or a platform, but it comes with the territory. As an SE/SA, I feel that Java did not live up to the initial promise of "write once, run anywhere" as effectively as it did. Additionally, I've encountered… more»

What other advice do I have?

If you have used Jenkins before and you like it as a product, the cloud-based integration on top of it is pretty decent. Of the alternatives which are out there, it is a decent choice. I have only used the on-premise version of it. The… more»

Which other solutions did I evaluate?

I was not involved in the purchasing decision. I am just an end user in our organization.
Hamzah Mirza
Real User
CI/CD Engineer at a insurance company with 5,001-10,000 employees
Dec 16 2018

What is most valuable?

Their plugin support is its most valuable feature. Since it is open source, having a company backing these plugins and supporting them all the way throughout their lifecycle makes it easier for us to… more»

What needs improvement?

It being the only company or tool that provides you enterprise support with Jenkins, we don't have other options, and we're sort of stuck with it.

What's my experience with pricing, setup cost, and licensing?

From our viewpoint, the price point is high for the product. It goes by a "per developer" price. Being an open source tool, and having their plugins being created on a stable platform, it is very… more»

If you previously used a different solution, which one did you use and why did you switch?

Before CloudBees, we had about 40 to 50 Jenkins instances. There was no management on them. Each one was running different versions. There were no one master nodes and spin up. Our support worked… more»

What other advice do I have?

* You need to figure out how big your enterprise is. Because when you go to CloudBees, spinning out multiple nodes, you need to be able to have the infrastructure to back up all of those nodes, even… more»

Which other solutions did I evaluate?

There aren't many companies who have an enterprise platform for Jenkins. Therefore, we were sort of left with CloudBees. However, they are also the industry trend. If you have Jenkins, and you want an… more»
Real User
Project Architect at a manufacturing company with 1,001-5,000 employees
Jan 14 2019

What is most valuable?

It works. It has easy connectivity for getting our pipelines into the cloud on AWS. We have no complaints, as it has always done what we wanted it to do.

How has it helped my organization?

It has improved our pipeline automation. It has been there from the initial phases, just manually deploying everything that we need to by doing the builds. It does all the sanity checks to having a… more»

What needs improvement?

Nothing is perfect, and there is room for improvement in the product. I am reserving judgment for the unknown.

What's my experience with pricing, setup cost, and licensing?

Pricing must be fair because we just renewed our license a couple months ago.

If you previously used a different solution, which one did you use and why did you switch?

We were using an open source version of it, Jenkins. When we found out it was available enterprise-wide and a license already existed, we transitioned into it.

What other advice do I have?

It is pushing all the built artifacts into Artifactory. It is deploying containers into our AWS accounts. It is pulling from GitHub Enterprise. I know there are a couple test automation suites which… more»
Real User
DevOps Manager at a tech vendor with 201-500 employees
Jan 08 2019

What is most valuable?

* It has a wide variety of plugins. * It has a good reporting solution.

How has it helped my organization?

It provides better visual reporting for the data, whether it succeeded or failed. It also has a lot of plugins.

What needs improvement?

The integrations with Kubernetes has become challenging when it comes to scaling on a machine. We don't have the proper agent release to do this.

What's my experience with pricing, setup cost, and licensing?

They need to improve the licensing. With a few of the companies, when you have the agent installed, once the instance dies, you are released from the license. However, with cloud-based, you have to… more»

What other advice do I have?

I would recommend this product rather building your own homegrown solution. We are only using the AWS version of the product.

Which other solutions did I evaluate?

We looked at Jenkins and Bitbucket Pipelines. Since our developers were already used to the Jenkins infrastructure, we continued building on top of our previous platform using the cloud… more»
Aimee White
Real User
Website and EComm at a local government with 10,001+ employees
Jan 16 2019

What is most valuable?

* Ease of access control (granular) * Scalability * Analytics

How has it helped my organization?

It allows us to continuously deliver new builds quickly. Also, devs at different levels can get granular access to whatever is required rather than getting a generic-style login that gives them access to large sections. This provides an… more»

What needs improvement?

It can be slow producing Beekeeper reports but I think this was ironed out in a later release. (It was a multi-thread issue). There are a lot of features, so some really good learning materials in various formats would be handy. I know… more»

What's my experience with pricing, setup cost, and licensing?

We chose to procure this solution via AWS Marketplace because the devs are a load of button-pushers so they are always trialing software on AWS to see how we can leverage AWS’ flexibility, scalability, and granular pricing model. Also, it… more»

What other advice do I have?

I’d give it an eight out of ten, mainly because nothing gets a ten, and the support could do with being a bit better.
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Find out what your peers are saying about CloudBees, Jenkins, Atlassian and others in Build Automation. Updated: September 2019.
372,124 professionals have used our research since 2012.

CloudBees Core Questions

What is CloudBees Core?

The CloudBees is the industry's most proven, fully featured technology platform for implementing continuous integration (CI) and continuous delivery (CD). CI and CD help you deliver better software faster by automating the software delivery lifecycle allowing faster delivery of new applications and features to meet the needs of organization. While CI lets you automate the software build, scan and test process, CD automates the full application delivery pipeline taking new features and code from development to staging to production.
CloudBees Core customers
Acxiom, ARTstor, Choose Digital, Dominion Marine Media, Egraphs, Inc., Global Bank, jclouds, Movellas
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