Cloudflare Customer Service and Technical Support

Ryan Pellette
Product Manager at a tech services company with 51-200 employees
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are there, so support is built-in without ever needing to reach a person. View full review »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up for their documentation. We didn't have to ask their technicians or their support in order to finish up the setup. It was easy to troubleshoot our installation. View full review »
Tch32Dr8392
Technical Director at a tech services company with 201-500 employees
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we had, some minor issues here and there, we got them resolved. They resolve our issues in a timely manner. View full review »
Find out what your peers are saying about Cloudflare, Imperva, Sucuri Security and others in DDoS. Updated: March 2020.
407,538 professionals have used our research since 2012.
SeniorDed805
Senior Dev Ops Engineer at a tech services company with 501-1,000 employees
I have mainly been on their lower accounts which don’t really come with support. View full review »
XiaofengLiu
User at bitmart
The technical support is good. View full review »
Find out what your peers are saying about Cloudflare, Imperva, Sucuri Security and others in DDoS. Updated: March 2020.
407,538 professionals have used our research since 2012.