Cloudflare Pros and Cons

New and innovative way to protect the client's data.

The most valuable feature is the web application firewall.

The most valuable feature of Cloudflare is that it has a free version. They give us the free version with the anti-DDoS features and also the load balancing solution.

The solution is very good at mitigating threats.

It is easier to configure and develop documentation to see how we have configured firewalls.

The technical support is good.

Technical support is lacking.

There should be a specific price list for enterprise-level customers.

If they improve on the placement of their data centers, it would be better. I'm living in a remote area. I would like to connect to them without any kind of lag.

The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful.

It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration.

The product support needs to be accessible from more places, a wider area of coverage.