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Sep 22 2020
What is most valuable?They've implemented a tunneling system. It's not quite VPN, but it's not quite HTTP traffic, either. It's a very robust and different system which, in my opinion, is what needs to be done. New and innovative ways to protect the client's… more »
What needs improvement?I think they have failed with their technical support. I feel I would have gotten to a solution faster, quicker, and more efficiently if they would have been there to just answer a couple of questions. I had to read so much documentation to… more »
What's my experience with pricing, setup cost, and licensing?For now, the cost of Cloudflare is very reasonable compared to everything else. It's hard to say what will be down the track. Sometimes these companies offer very good deals early on and then annual fees increase as the companies become… more »
Which solution did I use previously and why did I switch?I carried out a comparison of Cloudflare with Call Ways, which was a good runner-up. Not only because of the sophistication of their cloud monitoring system, but they also have zero remediation, which means that they will tell you that… more »
What other advice do I have?There is a lot of documentation and I would recommend reading it. I think that's how they want their tech support to work, through community. The community doesn't talk so well with each other like the Microsoft community because… more »
May 30 2020
Easy to manage with a good web application firewall, but the channel support system needs improvement
What is most valuable?The most valuable feature is the web application firewall. The dashboard is very easy to use. It is simple to explain and a layperson can achieve good results. The performance is good.
What needs improvement?There should be a specific price list for enterprise-level customers. Another problem with this product, as a reseller, is that your customer needs to give you access to all of the features before you… more »
What's my experience with pricing, setup cost, and licensing?There seems to be no official pricelist for enterprise-level customers and it is more of a trial-and-error estimation. The cost primarily depends on the size of the organization.
Which solution did I use previously and why did I switch?I am also familiar with Akamai and Fastly. Cloudflare is easier to manage than the solutions provided by these vendors. The user experience is much more straightforward and appeals to a lot of… more »
What other advice do I have?This product is well-developed and they are expanding into other spaces. I would rate this solution a seven out of ten.
Which other solutions did I evaluate?We have some customers who cannot afford to have a downtime of an hour, so the customer has to choose. We give them other options, such as Akamai CDN, who provide a 100% SLA and they haven't failed in… more »
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Jan 18 2019
What is most valuable?The dashboard is very well thought out, giving useful information and providing easy access to useful functionality I wasn't aware of.
How has it helped my organization?Cloudflare has made management of my website much easier by combining various functions in one platform without compromising quality. There are also less dark UX patterns… more »
What needs improvement?This is a very minor thing since I can't think of many ways for them to improve: It looks like they don't support as many TLDs as other registrars, but since they are very… more »
What's my experience with pricing, setup cost, and licensing?Cost for all services I have researched in Cloudflare is straightforward, and they don't include hidden fees. I'm not a heavy CDN user since I don't get much traffic, so I… more »
Which solution did I use previously and why did I switch?I switched to Cloudflare from GoDaddy because Cloudflare promoted "at cost" domains.
What other advice do I have?I encourage anyone interested in holistic internet service delivery solutions to check out Cloudflare. They have nice simple solutions that work well together, are easy to… more »
Which other solutions did I evaluate?I've used various solutions like full hosting companies (Bluehost, iPage, etc.) and most recently GoDaddy. I also looked at Google domains and Namecheap.
Apr 15 2019
My servers used to have a lot of traffic, we put it on the public settings and now there is no downtime
What is most valuable?The most valuable feature of Cloudflare is that it has a free version. They give us the free version with the anti-DDoS features and also the load balancing solution.
How has it helped my organization?Cloudflare improved my organization because my servers used to have a lot of traffic. We put it on the public settings and now it's quite nice because there is no downtime, if there is a slow connection or a lot of web traffic.
What's my experience with pricing, setup cost, and licensing?We are still using the free version of Cloudflare. It is a yearly based plan.
Which solution did I use previously and why did I switch?We used a previous combination of CloudFlare and a manual router with a load balancer. The solution that would be most comparable with CloudFlare based on my experience would be physical load balancing and cloud-based load balancing.
What other advice do I have?In my experience, Cloudflare is a great solution. If they improve on the placement of their data centers, it would be better. I'm living in a remote area. I would like to connect to them without any kind of lag. I believe that Cloudflare is… more »
Jun 26 2020
What is most valuable?The solution is very good at mitigating threats.
What needs improvement?The product is already being developed out quite well. I don't see any room for improvement in terms of features. The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful. If they could offer more filters, that would be very useful… more »
What's my experience with pricing, setup cost, and licensing?I'm not sure what the licensing costs are. I'm not sure if we pay monthly or yearly.
What other advice do I have?We're partners with Cloudflare. This solution is the best product. It does not charge you for any kind of attack on your traffic. It charges you only for any good traffic. It can mitigate up to 30 TBPS of DDoS attacks. If the attack happens and if there is a surge in the traffic, it will only charge… more »
Apr 27 2020
What is most valuable?It is easier to configure and develop documentation to see how we have configured firewalls. It's also more automated. You can have a website injected with SQL command. We put in an SQL injection and Cloudflare rejects it.
What needs improvement?It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration.
What other advice do I have?Try to deploy it on your website and test it on your site to see how it works. I would rate it an eight out of ten. It already has a good feature set, I don't think it needs anything else. To make it a ten, the documentation should be simplified.
May 06 2019
What is most valuable?The most valuable feature is the access limiter. It allows you to control the number of request per minute.
How has it helped my organization?This solution has improved the security of our organization.
What needs improvement?The product support needs to be accessible from more places, a wider area of coverage. For example, there is no support in Taiwan.
What's my experience with pricing, setup cost, and licensing?The licensing costs for this solution are on a yearly basis. There are no additional costs beyond the standard licensing fees.
What other advice do I have?I would rate this solution an eight out of ten.
Which other solutions did I evaluate?We evaluated products from Capsula, and some security products in China.
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Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
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