Code42 Reviews

4.5 out of 5 stars
 (22)
6823e51b a3e2 4fb3 ac9e 26e52d794488 avatar
Real User
IT Officer at a non-profit with 501-1,000 employees
Oct 05 2016

What is most valuable?

* Flexibility of backup targets with full reporting, regardless of the target. * Locally back up system to on-site storage, backup to their hosted cloud, backup to your third-party cloud or any combination of that, all with global reporting.... more»

How has it helped my organization?

My company works in the developing world. Cloud backup is not always an option. Most other solutions that have an option for local backup require connectivity to local LAN to handle reporting or configuration changes. CrashPlan allows us to... more»

What needs improvement?

Reporting could be stronger. With the API you can do a lot of reporting, but it is not built in very robustly. License management could be improved; currently in hybrid format, you can get a total license count but not how many of those... more»
9bf82485 e3ba 48ce b097 a81aea171c21 avatar
Real User
Manager, IT at a engineering company with 1,001-5,000 employees
Jan 15 2017

What is most valuable?

The file restore functionality and remote backup for remote users is fantastic. It doesn't take a lot of resources and is invaluable when someone needs to restore files that they have lost or encrypted. Or, if they are just upgrading, we can... more»

How has it helped my organization?

We save our end users time and our IT admins time. Both users spend less time fixing faulty backup solutions on remote backup hardware and software that each can get messed up; bad drives, bad backup locations, etc., not enough space.

What needs improvement?

So far, so good. I have not seen a ton of places that need improvement. There are some users who just do not come online frequently enough, or have a good enough connection to be backing up all their files frequently/often. The biggest area... more»
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Dd02bf4d dbda 43ff acc2 3372140e0018 avatar
Real User
ABS Support Analyst at a tech vendor with 1,001-5,000 employees
Jun 23 2017

What is most valuable?

There are a few, the first one would be that it is very user friendly, has a nice interface and we can restore from the console in the customer server or from our server. It has a very user friendly status bar with common errors and has logs... more»

How has it helped my organization?

Since I started working with CrashPlan we have less tickets open, since we offer monitor issues we received daily alerts and most of the issues are fixed even before the customer realizes they have an issue. Restoration is fast and easy.... more»

What needs improvement?

I am not sure, since we use an old version of the application (planning on doing the upgrade next year) and it has flaws but I don't know if they have been fixed on the newer versions. I saw the new version and just by seeing it I think it... more»
98d00211 98f7 4617 a665 052e2e0b2dd7 avatar
Real User
Network and Database Manager at a tech services company with 51-200 employees
May 15 2016

What is most valuable?

CrashPlan is a set it and forget it application that administrators don't even notice running on their computers. They know it is but in the background and from anywhere...what's not to love.

How has it helped my organization?

Restoring files to admin machines and file servers are not a concern thanks to CrashPlan. CrashPlan is a set it and forget it application that administrators don't even notice running on their computers. ...what's not to love.

What needs improvement?

Upgrade process a bit time consuming, but worth the time. Once you have the backup strategy working you don't really need to touch anything. Once in a while a client will lose contact. We have not figured out why. However, the backup usually... more»
F8d683b8 2189 48a6 a743 b11f54f4e433 avatar
Real User
Marketing Guru at a security firm with 51-200 employees
Apr 24 2016

What is most valuable?

The file versioning is fantastic and provides excellent protection against ransomware-style malware, and the ability to control your own encryption keys and push data offsite to the Code42 cloud using your own encryption makes this a... more»

How has it helped my organization?

Our office was located in an area that was prone to hurricanes, flooding, and tornadoes prior to moving not too long ago and we have experienced data loss due to natural disasters. We're also a smaller organization, which limits some of the... more»

What needs improvement?

The only area of improvement/complaint that I have is that the system is a bit too aggressive during the initial backup - it starts backing up files to the Code42 cloud almost immediately after installation without giving you an option to... more»
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What is Code42?

Code42, a leading provider of information security solutions, secures the ideas of more than 50,000 organizations worldwide, including the most recognized brands in business and education. Because Code42 collects and indexes every version of every file, the company offers security, legal and IT teams total visibility and recovery of data--wherever it lives and moves. With real-time alerts and forensics, these teams can easily detect, investigate, and rapidly recover from any data incident, such as ransomware, lost of stolen devices, and insider threats. Supported by a global state-of-the-art cloud infrastructure, the Code42 platform safeguards hundreds of petabytes of data and helps organizations comply with evolving regulatory environments. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA, and Split Rock Partners. For more information, visit code42.com.
Code42 customers
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
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