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Ankur Agrawal
Data Governance Manager at a tech services company with 10,001+ employees
Real User
Top 10
Allows us to see end-to-end data life cycle and provides a lot of flexibility for customizations and options for implementing for different purposes

Pros and Cons

  • "The end-to-end solution itself is great. The most valuable is the workload feature that Collibra offers. There is a vast amount of flexibility in terms of how much we can customize. It gives us a lot of options to implement for a lot of purposes."
  • "One problem is the data lineage, especially extracting the ETL transformation from different ETL tools and identifying how the data is getting changed from one layer to different layers and how the transformation is applied. It doesn't support all the ETL tools for extracting the transformation logic. It supports some of the tools, but there are still some tools that need to be supported. There is also a small pain point in terms of integration. There is a little bit of change in their strategy from Collibra's end. Earlier, they used to offer two solutions. One was out of the box, and one was a custom-built solution for which they used to provide a dual connector. Now the focus from the Collibra side is more on using the out of the box connector. They are discouraging doing the custom integration. That leaves us with two problems. The first problem is that the out-of-the-box connecter is not yet enabled for a lot of systems, and the second problem is that the out-of-the-box connecter has certain limitations. If we want to tweak those as per our needs, it is not possible. However, the custom-built is still supported, and you can still build a custom integration by using the API, but it is not very encouraged by Collibra. Its dashboard also needs to be improved. There are options to use the HTML code to customize your dashboard, but it has a lot of limitations."

What is our primary use case?

We use it for metadata management, data lineage, and automated governance processes. I am working on the SaaS deployment, but I have also worked on the on-premise deployment. I am currently using its latest version.

How has it helped my organization?

We get to see the end-to-end data life cycle or the data flow in our organization. In my previous project, I implemented the Collibra Governance solution. We got the metadata right from the landing layer, and then throughout the intermediate layer, that is, the staging layer, the application layer, and the data warehouse layer. We then connected all the metadata together. So, in one single go, you can see how your data is landing, how it is getting transformed while it is moving throughout, and who is consuming this data through the reports, and in which report it is getting used. You can see the entire snapshot in one single click, which is a great feature for an organization.

What is most valuable?

The end-to-end solution itself is great. The most valuable is the workload feature that Collibra offers. There is a vast amount of flexibility in terms of how much we can customize. It gives us a lot of options to implement for a lot of purposes.

What needs improvement?

One problem is the data lineage, especially extracting the ETL transformation from different ETL tools and identifying how the data is getting changed from one layer to different layers and how the transformation is applied. It doesn't support all the ETL tools for extracting the transformation logic. It supports some of the tools, but there are still some tools that need to be supported. 

There is also a small pain point in terms of integration. There is a little bit of change in their strategy from Collibra's end. Earlier, they used to offer two solutions. One was out of the box, and one was a custom-built solution for which they used to provide a dual connector. Now the focus from the Collibra side is more on using the out of the box connector. They are discouraging doing the custom integration. That leaves us with two problems. The first problem is that the out-of-the-box connecter is not yet enabled for a lot of systems, and the second problem is that the out-of-the-box connecter has certain limitations. If we want to tweak those as per our needs, it is not possible. However, the custom-built is still supported, and you can still build a custom integration by using the API, but it is not very encouraged by Collibra.

Its dashboard also needs to be improved. There are options to use the HTML code to customize your dashboard, but it has a lot of limitations.

For how long have I used the solution?

I have been using it for two and a half years.

What do I think about the stability of the solution?

It is a stable product. In the past, whenever a new version was introduced, there were a few issues, and a few things didn't work, but Collibra has improved the quality now. In the last couple of upgrades, I have not seen such an issue.

What do I think about the scalability of the solution?

It supports the entire enterprise's data governance, which means that you can have a vast amount of metadata and bring metadata from any system. That could mean millions of tables and columns. I haven't seen its performance deteriorate too much. It is just that when you are trying to integrate with a new system and you are also trying to profile the data, it can give some challenges with a huge data set.

It is used very heavily in my latest project. The customer has a lot of expectations. They are trying to replace the existing system and want to completely move to Collibra Governance. So, it is being used pretty extensively, and they will add more and more to it.

How are customer service and technical support?

I would rate their technical support as medium. I have had several interactions with Collibra. The response is usually within eight hours. You may or may not get a good answer in the first go. You may have to do a follow-up, again explain the question, and then they get back.

Which solution did I use previously and why did I switch?

I have some experience with Informatica EDC and Axon, which together provide a data governance solution. The main difference is that Informatica has separated the business and technical aspects of data governance. EDC or Enterprise Data Catalog handles the data catalogs, integration, and harvesting the metadata, and Axon focuses on the business aspect of data governance, such as data lineage, data quality, and workflows. Collibra has everything in one solution. As far as integrations are concerned, Informatica has the edge over Collibra. It provides more connectors and more flexibility for building custom solutions.

How was the initial setup?

If you are using the SaaS version, it is very straightforward. Otherwise, it could have complications. You won't realize those complications in the beginning because the product really starts running. However, when you start bringing the metadata from different sources, you will realize that there are some configuration changes that you need to make. Maybe the connectivity is not happening, and some firewalls need to be opened. Collibra is no longer providing the on-premise option for new customers. They are asking everyone to go for the cloud version.

In terms of deployment duration, if you are using a SaaS version, it hardly takes a day to get your product up and running. Implementing the use cases is an ongoing process. It typically takes six months to a year for implementing the high priority use cases.

What about the implementation team?

It does not generally require a lot of people for deployment, but it also depends on the use cases. Generally, two to four people are enough. In terms of the team, we have a Collibra workflow developer, metamodel developer, Collibra architect, and integration developer. They all handle different aspects of the work.

In terms of maintenance, it does require maintenance, and you have to keep updating it. Most of the stuff is done automatically for you, but you still need to verify your custom code to check if anything is broken.

What was our ROI?

I have worked with two or three implementations. Even though my current client has a lot of expectations from Collibra, they have not realized the full ROI. They are still exploring it and have not yet reached that stage where they can make a decision. One of my earlier customers was pretty happy and satisfied with this solution, and they did realize the ROI.

What's my experience with pricing, setup cost, and licensing?

I think it is on a yearly basis, but I'm not involved with the pricing session, so I have no idea. There are several licenses for different models. You get one license per product, but a lot of features are controlled separately through different licenses. So, as and when you want to use a feature, you have to procure the license for that feature.

What other advice do I have?

I would definitely recommend this solution, but I would say that before starting the implementation, just understand what the product is, what it can do, and what it cannot do. Don't focus too much on the technical aspects of the product. Data governance should be used from the business point of view.

Data governance was a new concept for me. By using this product, I got to know a lot of different aspects of data governance, and how should you go about implementing it. One main lesson that I have learned from using this solution is that don't just focus on bringing the metadata from the whole system and dumping it into the tool. It will become unreadable for other users. You will end up with too much data that no one is using. It is better to start small.

I would rate Collibra Governance an eight out of ten. There are two main bottlenecks for my use cases that can cause trouble for me. It needs better data lineage functionality for extracting the transformations. It also needs better integration. I would like to see more connectors and more flexibility in terms of integrating it with different systems. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Narsimha Reddy.Desidi
Solution Architect at a financial services firm with 10,001+ employees
Real User
Top 10
Good automation and AI capabilities but has terrible customer service

Pros and Cons

  • "The automation process is very strong."
  • "Sometimes, if a client needs a specific customization, we cannot do it directly. The client needs to reach out to Collibra and request the customization."

What is our primary use case?

My company, a financial institution, decided to implement data governance for data analytics, et cetera. We designed an entire metadata management system using Collibra. Initially, we designed the metadata management, and then we enabled the receivership at the organization-level and also roles and responsibilities. After that, we created the lineage between the technical and business assets, and we automated the process of insertions and updates.

How has it helped my organization?

The enterprise data analytics and data science team are able to use the solution for analytics, utilizing the filtered finalized metadata from Collibra, which helps them acquire accurate details. 

There's also a lot of time-saving and they're able to use appropriate data sets. We have a bunch of data sets, however, we've been able to bring and filter, and finalize the proper data sets for our users. These data sets can be used on the data mining side, where, due to the accurate datasets acquired, appropriate data is available and better results are achieved. They're much more likely now to be able to provide good input to the company based on sound data. 

What is most valuable?

The data security lineage is the solution's most valuable aspect for our organization.

The product offers very good artificial intelligence capabilities.

The automation process is very strong.

The whole company can utilize the product. Once we ingest the metadata from the technical side and we enable the security, if any user wants to know anything from business asset information to which component it is been assigned where, et cetera, they can do so. They don't need to be technical or get a technician to pull the data for them. 

There is a lineage, which helps us to track down and drill down on details. It helps with data analytics and data science. 

Earlier we used to have a third party tool like MuleSoft for connectors. On the architecture side, they are introducing new features that allow us to phase out the third-party connector.

Collibra itself is building and providing some out of the box workflows. These features allow you to automate the process and strictly align the compliance of the company.

What needs improvement?

There are many new aspects of the solution, however, I haven't yet gone through the documentation to see if they really help solve for issues or not.

Many features have recently changed their appearance and I need to re-learn how they work.

Sometimes, if a client needs a specific customization, we cannot do it directly. The client needs to reach out to Collibra and request the customization.

The technical support is very poor.

For how long have I used the solution?

I've been using the solution on a few projects now.

What do I think about the stability of the solution?

We don't have any concerns regarding stability. It doesn't crash or freeze. It doesn't have bugs or glitches. It's reliable and easy to use.

What do I think about the scalability of the solution?

The solution scales well for the most part.

Collibra, as a SaaS model, defines every functionality. What happens is that when you are trying to deploy the solution to the customer, some customers may have a lack of knowledge or, because of compliance issues, they might not like the SaaS approach. That said, if a new customer wants to deploy governance but they do not have any knowledge about governance and they've chosen the Collibra, the solution will 95% meet their expectations. Customers that are well-versed in governance will also be mostly pleased in its capabilities.

The issue is that if you are a client and you want me to customize the product in a particular way, while the solution may not allow my team to make the customization, if the client directly reaches out to Collibra, no doubt they can make it happen for the client directly.

How are customer service and technical support?

Technical support could use some improvements.

One of the concerns I have is the Collibra response time. For example, if you have an issue and you log the call with Collibra for support, the response from Collibra will take a long time. 

For every service request of support from Collibra, the response time is slow. For each of requests, as well they say the client needs to take coaching. They recommend the user to go for coaching. They need to change that support process. The answer can't always just be "learn more". 

Even with debugging issues, they respond properly. There are just a lot of problems with the way they handle calls from us. 

Which solution did I use previously and why did I switch?

I have previously used different solutions. I've used, for example, Infomatica Axon. Out of all the products I've used, however, I really like Collibra.

There is another product called Alation, which is a very sophisticated product in the market of governance. Alation has more advanced features than Collibra. While it may be expensive, it might be worth the cost to get something more sophisticated. It's possible that Collibra might be updating to those more sophisticated features in the future. Cost-wise, compared to the Alation, Collibra is a cheaper product and much more economical. Also, on the web interface side, Collibra is more hands-on and it's easy for any customer to add and update. 

How was the initial setup?

The initial setup is very straightforward. The Collibra product itself is pretty easy to implement and they have it designed in a way that can make the process pretty smooth. They've defined all of the processes so that they are easy step-by-step scenarios.

That said, the implementation of governance from a customer perspective is not so easy. That's not the product's fault. When we try to implement governance, a couple of stakeholders might agree, and others might not agree. There are internal differences. It depends on the customer.

With any new project, when you are launching it, you will face these roadblocks from the customer's side from time to time. From Collibra side, the product is very smooth and easy.

The deployment also depends on the customer, and therefore it can take anywhere from months to years to fully implement the process.

Typically, you need a minimum of three people to handle the deployment process. If a company's size is bigger, or their requirements are more intensive, you may need more.

Post-deployment, as well, you will need someone to handle some occasional maintenance on the product. How many individuals you may need will depend on the parameters. Governance is an ongoing process. It's not a set it and forget it scenario. Tweaks need to consistently be made.

What's my experience with pricing, setup cost, and licensing?

As a consultant, I never really get into pricing and licensing. However, comparatively speaking, I'd say that it's not as expensive as other options. It's probably about average within the industry. It's not so expensive that companies can't afford it. 

What other advice do I have?

I work on governance modules. I'm not related to Collibra. I'm an external consultant and a governance consultant. We adopt any technology which is related to governance. We prepare ourselves and we'll learn it and we'll get hands-on experience so that we have a good understanding of it for our clients.

My experience with Collibra has been amazing. I've been working on Collibra within a couple of fields and my journey through Collibra was very fabulous all the way across.

I'm using the SaaS version of the solution. It ensures we're always up to date on the latest features, etc.

I'd recommend the solution to others. I'd rate it at a seven out of ten. I'd rate it higher, however, the technical support is really quite bad.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Collibra Governance. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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NR
Manager - Finance at a financial services firm with 10,001+ employees
Real User
Top 20
Great search capability and UI; difficult to connect to different data sources

Pros and Cons

  • "From the perspective of a data user, the solution has a great search capability."
  • "No easy way to connect to different data sources."

What is our primary use case?

I worked with this solution a few months ago and the main use case of Collibra was as the central metadata tool for the enterprise. The plan was to have all of our data dictionaries, our business glossary, to expose data lineage through Collibra and show all of the relationships and connections between our various tables and databases and the actual semantic business layer, in Collibra. It was a way to unify our technical metadata with our business metadata and with our actual applications.

How has it helped my organization?

Recently, a lot of work has been done around sensitive data elements. Collibra is really a good tool for centralizing a list of elements that could either be first or second order PII and connecting the top policies around those specific PII elements to the systems they're found in, and how they are implemented. If they're used as different names in different systems, that's valuable because it's helping the company meet its goals in terms of new legal regulations for the EU as well as for California. Those two are our GDPR and CCPA which are the two most recent policies from that domain. It's also very good for data quality issue management. Collibra is essentially the main tool for that. It's a valuable tool in many different companies.

What is most valuable?

The interface itself is very useful. I think what I find most useful about the tool, if I'm looking at it from the perspective of a data user, would be the search capability. The fact that I can search for any data elements that are in the table and there will be a pretty comprehensive list that are either identical or very similar to one another in the tables where they are found. I think in terms of sourcing, it's really valuable. I also think that the ability to connect your business metadata with your technical metadata, is something that's very valuable from the perspective of the business. People on the business side need to understand where data is coming from, how it's connected. Doing that through one centralized repository, or document, is useful.

What needs improvement?

The issue may be the way it's been implemented in my company but, for Collibra to be really useful, what's missing is an easy way to connect to different data sources and different types of data sources and actually ingest and profile some of that data. That's the trouble we've always had in getting wider adoption of the tool. Unless there's a mandate from the enterprise data office or the like, regular users are not going to use the tool for really robust business use cases without having some actual data in there. I know there is some out of the box capability for this, but I think it needs to be easier for Collibra to actually ingest and run some basic profiling on the data itself. That's currently missing from the tool. 

What do I think about the stability of the solution?

I think that today this is a stable solution which wasn't the case in the past. For a couple of years, there were certain outstanding issues and bugs that took a really long time to fully address. Those have been taken care of at this point.

What do I think about the scalability of the solution?

It's a very scalable tool. There is a ton of metadata in there. If they were to roll this out to other lines of business and start getting more adoption, I don't think they would have a problem with scalability. I think the problem is really with getting that adoption in the first place.

How are customer service and technical support?

The company is very hands-on providing support and solutions but I think the problem is that they might be stretched a little thin. It's a fairly small company, I believe, and there have been cases where we had to wait months to get support to fully patch something that was wrong in the tool. It's even more of an issue if you are connecting Collibra with another third party tool because you have to get everybody on the call. You have to make sure that they're corresponding, following up in a timely manner. It's just not easy.

Which solution did I use previously and why did I switch?

I have previously used the Sandbox versions of Alation, and Informatica. I remember Alation being overall very similar to Collibra. I think Collibra's UI may be a little better. I think it's very user-friendly. I would say definitely superior to Informatica. I haven't really heard many good things about the Informatica business glossary metadata solution although it has been a while since I have seen or used that and it may have changed. I definitely think Collibra is the gold standard in terms of combining user experience with the actual capabilities. Again, at the end of the day, it's really a matter of implementation as to how good it actually is and how positively it will be adopted.

How was the initial setup?

There have been some issues with the implementation and the adoption rate has not been high. It's not being used extremely extensively. It's being used for those use cases already mentioned, meaning at the enterprise level for identifying PII and complying with regulations. It is being used for data quality issue management in finance but as far as I'm aware it's not being used for data quality issue management for other lines of business.

What's my experience with pricing, setup cost, and licensing?

I don't exactly remember the pricing but my impressions from everybody that I've talked to is that it's an expensive tool. It's more expensive than its competitors. It may well be worth it in terms of how it's being used. I think it's a superior tool, but it's also a premium tool. 

What other advice do I have?

Before purchasing a license or licenses for Collibra, you need to have a data strategy or data governance and a management strategy defined beforehand. You need to have at least some semblance of an idea of how you want the various spaces and communities in Collibra to be organized. Obviously, certain things will change as you get familiar with the tool, but you can't just wing it. You need to have a strategy that also takes into account other tools and other solutions that you want Collibra to be connected to because there could be an issue where maybe you have a data lineage tool that is getting upgraded in three months from now, and your current version of Collibra will be better suited to connect with that tool once it's been upgraded. You're never going to be able to know 100% beforehand when those types of events will happen, but you need to have some kind of strategy in mind. This is where you really need the investment in data governance and management before you define the tool that you're going to use. That has to come before any implementation of Collibra. 

It's a big tool, so it can potentially be difficult to implement if you don't have the right investment in place before deployment. It's also user-friendly with a lot of great out-of-the-box capabilities. There is some room for improvement in certain areas, but overall it's a good solution. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tom Kilburn
President at TCC
Real User
Top 5Leaderboard
A great collaboration platform with good technical support and an easy initial setup

Pros and Cons

  • "The ability to collaborate and approve business terms for the business glossary data dictionary is excellent."
  • "The connectors for metadata ingestion need to be improved."

What is our primary use case?

Our clients are typically using it for metadata management. From a broader perspective, Collibra establishes an excellent foundation on which to build an enterprise data governance program. 

What is most valuable?

The most valuable aspect of the solution is its collaboration platform, which includes the workflows, the data lineage, and some of the communities. The ability to collaborate and approve business terms for the business glossary data dictionary is excellent.

What needs improvement?

The breadth of available connectors for metadata ingestion need to grow quickly to support customers as they expand their data governance programs to include a diverse list of source systems from which they want to derive business value. The connectors are needed  to bring metadata into Collibra and enable lineage, workflows, definitions, etc.  That said, this is not just a Collibra problem - this is an everybody problem. The central challenge is the availability of APIs to ingest text structural metadata, which is a common problem across any data governance platform or even any integration platform, honestly.

To be fair, I would say that Collibra's purpose and primary value is as a collaboration platform, which is the core value of business-centric data governance, and not as an integration platform.  For this purpose, they are clearly the leading solution.

For how long have I used the solution?

We've been using the solution for six or seven years. We've used it longer than almost anybody.

What do I think about the stability of the solution?

The stability is very good. It's not buggy and it doesn't have glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

It's really scalable, it's really solid. If an organization needs to expand their solution, they should be able to do so easily.

How are customer service and technical support?

We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their tech support is excellent, but it is not necessarily an overly large team because they are still a growing company.

They have some really good, smart people, however, they don't have a team of experts for each target subject area.  They don't have a team of 20 people for each application component that can just go, "Oh, yeah. We set an appointment tomorrow!" You might have to wait a few days for the right person.  Having said that, their focus on making detailed self-driven education and training available online enables clients easily to investigate application areas.

Which solution did I use previously and why did I switch?

The way we view data governance is this: it has to be led by the business. It has to be business-facing. Although there's a number of applications that might have a data catalog, for instance, like Alation, Informatica or Talend, we're vendor-neutral. If we find something better, we'll switch. We're open about that.

With Collibra, their strength is that they were the only data governance platform built specifically to address data governance as it was being formed as a discipline. Virtually every other solution in the marketplace is built as some sort of data management application aimed at IT, and has either morphed from an ETL or something else into that. Alation morphed from a code scanning application into data governance solution (data catalog) for instance. 

Collibra also took a business-centric approach. Their application is the only one that you could throw a business person in front of, and they would understand it intuitively, they'd say, "Oh, okay. So this is where I approve items. This is where I request them. This is where I see things. This is a dashboard that I can look at our progress." You're not going to get a sales VP going into Collibra, but if a sales VP went into Collibra, they would understand it. That's another reason why this has been the data governance solution we have recommended to clients, and still do.

How was the initial setup?

The setup is not complex. It is straightforward. Collibra's very good at doing setups very quickly, so we typically leave this to them. They sell a cloud installation. Essentially, they formerly were both on-prem and cloud, however, now they're focused only on a cloud delivery model based on customer demand.  Thankfully, it is extremely straightforward, as this is the box we need to check prior to helping clients move forward on their data governance program.

What's my experience with pricing, setup cost, and licensing?

The costs vary. I don't have details on the exact pricing of the solution as we do not resell it even though we recommend it.  This enables us to maintain our neutrality as a client advisor.

Their licensing model focuses primarily on the advanced technical users to help to establish the data governance foundation and manage and maintain it as more and more business groups are brought on board.  What I like about their licensing model is that they try to remove barriers to adoption by making it very inexpensive to add "data citizens" across the organization, i.e.  normal, "lite" users who are using, but not developing, connectors, workflows, communities, etc.

In that sense, the marketplace perhaps is not aware of the beneficial TCO of Collibra's license structure, because it causes them to focus on the initial cost of the heavy advanced users, while not realizing that they will be able to bring the overall corporate community onboard at a relatively minimal cost. Therefore, their pricing can appear high per user, however, in fact, for a community or population of data governance users, it's, not actually that high, it's just front-end loaded to establish the technical foundation and basis for the data governance program.

What other advice do I have?

We are experts on implementing business-centric data governance programs, as that is the only model for success.  As such, we are implementation partners with Collibra, and in fact are one of, if not the, longest-standing Collibra partners globally.

The advice I'd give to other potential users would be the same I'd give to people implementing any sort of governance. I would first advise clients to have your data governance business cases ready in advance, or at least start by identifying potential business outcomes that can be delivered through clear and documented access to data. From there, they can target the relevant source systems needed to delivere on these business cases.

From a technical perspective, there are different approaches to ingest structural metadata, i.e.  tools and connectors that are available to assist with this.  While Collibra is hands-down the best data governance collaboration platform, clients should review the different options to ingest metadata based on the targeted source systems.  Of course, Collibra's catalog is the first option that should be considered, but available connectors need to be reviewed.

Overall, on a scale from one to ten, I'd give it a nine. based on its excellence as a data governance business collaboration platform.  From the perspective of metadata ingestion,  I'd probably give it a seven - I like their current roadmap and designated approach, but connectors are a work in progress, as they are for everyone.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
LK
Data Governance Analyst
Real User
Top 10
User-friendly, very customizable, and easy to set up

Pros and Cons

  • "It's a user-friendly tool, even for non-technical people."
  • "Occasionally we get little bugs that occur, however, this is typical."

What is our primary use case?

We are using the product mainly for metadata management as well as some data governance practices such as roles and responsibilities set up. We're also using different workflows - mainly approval workflows or request access workflows where people can actually request access to data. We have use cases based on different teams, based on what they need. It's mainly the glossaries, such as business glossaries, data dictionaries, and report catalogs.

How has it helped my organization?

The product is becoming the source of truth for the different business terms, acronyms, measures, etc. At least, this is the goal. Also, I would say the report catalog where the people can go and see what reports there are and can request access to the data if they need to is great. 

The data lineage from the source up to the reporting tools has been very helpful. It's also been very beneficial to be able to run some impact analysis. The visualization property can visualize the overall picture to see how the different assets are connected. This is also very beneficial to our organization. Of course, then there's the social aspect. You can command or you can use different workflows. 

Basically, it's helped our organization in a myriad of ways.

What is most valuable?

You can tailor the solution to your needs. You can really create different office drives and different attributes or relations that you can customize for your needs, which is a great thing. 

The diagrams are really great due to the fact that there are validations. The search capabilities and the different filters are all great aspects.

It's a user-friendly tool, even for non-technical people. That was one of the reasons why we chose it. It has very good social adoption. There isn't much training needed.

What needs improvement?

The solution needs to be controlled. It can go sometimes out of hand.

The speed sometimes, especially now, since we have moved to the Collibra Cloud, has not been the best. The management of the speed of the tool is not that great. It's also partially impacted by the fact that we need to use a VPN and we have got a lot of security measures. Sometimes it's not working well together with everything else. That is the main pain point that we are having.

Occasionally we get little bugs that occur, however, this is typical.

We would like to have a data lineage feature. It's just like on a different module. That's already available, as well as some advanced connectors. 

From my perspective, I would like to see improvement in the dashboard creation, to make it easier to create a really nice dashboard, and to also be able to play with the user interface when it comes to those dashboards. 

For how long have I used the solution?

We haven't used the solution much, however, we have used it within the last 18 months or so.

What do I think about the stability of the solution?

We do occasionally have bugs in the system.

Now, after we have moved to the Collibra Cloud, we have to do some re-indexing and some restarting. We are at the stage where we are getting to something of a normal state. Sometimes there are some issues, however, we hope that it's just temporary.

What do I think about the scalability of the solution?

We need to scale it more and more, however, that's why also be moved to the cloud. We believe that it will be better in terms of scalability.

There are two types of users and two types of licensing. One group is able to alter the information. Then there are users that can see the content. We have about 500-600 people who have accessed the solution in the past three months.

How are customer service and technical support?

I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a lot. My understanding is that the quality of technical support depends on if you really emphasize the importance of the issue. Then they react quite well. You really have to make sure that you've set up the importance, the criticality, of that issue properly.

Which solution did I use previously and why did I switch?

Previously, we had a tool called Samantha, which is quite a local product. It was purchased by Alteryx.

If I compare Samantha and Collibra, they are actually two different worlds. We are quite independent with Collibra and therefore, we can basically really create any kind of item by ourselves rather than using the other tool, Samantha. We were relying too heavily on developers previously. It wasn't ideal.

How was the initial setup?

The initial setup was quite straightforward. I wasn't the one who was taking care of it from a technical point of view, however, if I remember correctly, my colleagues didn't have any problems with it. When it comes to the user interface and how to work everything, it was really straightforward. 

A great advantage is that Collibra has got Collibra University where you have a lot of materials and videos, and tutorials as to how to use Collibra. We also have the Collibra community and documentation where you can search for information. This is really great asset for us.

Now that we are on the cloud, maintenance in terms of updates, etc. will be handled by Collibra. We are developing our own connectors as well, and we'll need occasional maintenance for that.

What was our ROI?

We haven't specifically tried to measure any ROI. It's not something that I can accurately answer.

What's my experience with pricing, setup cost, and licensing?

You pay for a one year license for the whole Collibra. Then, you have some modules which are paid separately, such as the data lineage or the privacy and security module and others or insights, so that you can access some metrics. Licensing is also based on what you pay for each alter-license. It means that, if you want someone to actually create content in Collibra, you need to have an alter license, which is quite costly.

The way it's done, it ensures that the people who actually use the solution are trained and they can correctly control the content, and how it's created and how it's governed, as opposed to having a free-for-all. It is a good model. That said, it can be costly.

What other advice do I have?

We're just a customer.

We fought pretty hard to have Collibra as opposed to Axon from Informatica. For us, getting Collibra was crucial, and we're really enjoying working with it.

I'd advise people to start small and try to implement small pieces in a POC so you can gauge how it will work on a larger scale. It's important to really have a look at various use cases as well.

You really want to work to sell it to the final users so that it will have a heavier adoption rate.

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Andrea Rimoldi
Data Governance Manager at a insurance company with 201-500 employees
Real User
Top 10
User-friendly and easy to navigate but needs a better way to import blocks of data

Pros and Cons

  • "The customization and the dashboards are pretty good."
  • "It would be better if there was a way to import all data and metadata in an automatic way in one block form."

What is our primary use case?

The main use case for our organization was to collect and collate information for our business users, such as definitions, business rules, etc. 

The customers' names were stored in a data warehouse on Oracle, and with this product, you could insert information related to the customer. You could use Excel, for example, to add in data. You'd have all the information you collected from other places on one tool that users could navigate across to see all of the information.

How has it helped my organization?

One of the projects that we had with a client, was to collect and add all the information related to the HR functions. We collected technical information and data quality checks and so on. We inserted this information into Collibra. Once we did that, the user could enter in and read the collected information. That way, they didn't have to go to IT to pull queries for them. They were empowered to do it themselves. This solution basically reduced the search time. They no longer had to go to IT to open a ticket, or to go to an external supplier to recreate some already captured information.

What is most valuable?

The solution is very user-friendly, especially in comparison to other tools. 

Even a business user, which no technical competencies can manage this product rather easily. 

There are great workflows and other features that really simplify various aspects of the product.

The log information is easy to navigate.

The customization and the dashboards are pretty good.

What needs improvement?

Collibra, as far as I know, does not have a connector like Oracle, or a mainframe. It's important to have a connector so that you have access to up-to-date information. Sometimes the data can be out-of-date as the updates are not automatic. Users could be looking at obsolete information.

You need to be precise about the names of the field and you have to develop them yourself.

It's my understanding that they are working on a solution where you can import all the information that you need from a data validation too, or from a CRM. It's something they really need to get better at.

It would be better if there was a way to import all data and metadata in an automatic way in one block form.

For how long have I used the solution?

I used the solution for one year.

What do I think about the stability of the solution?

The stability was very good. We never struggled with any downtime at all.

What do I think about the scalability of the solution?

I'm not sure if the solution is scalable. I never really tested it. We only really handled a few areas of the data log analysis. For three functional areas it seemed to be pretty good, however, I couldn't say for sure if that would be the case if there was six or ten functional areas.

How are customer service and technical support?

I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've been satisfied with the assistance I've received.

Which solution did I use previously and why did I switch?

I previously used Informatica as a data governance solution.

Informatica is better from a technical point of view. For example, in Informatica, you can buy these connectors which are very complete. You can import a lot of information from tables, names, matrices, and so on, from, for example, Data Visualization Tool, from Qlik, Tableau, from everything. You do not have to write code either in order to develop an API or to upgrade connectors by yourself. In Collibra, there are connectors, however, you have to upgrade them, if you, for example, need more information, more metadata, and so on. It's just not as easy. Informatica is more mature from a technical point of view. You get a complete data lineage and can see the data life cycle of all of your metadata.

How was the initial setup?

The initial setup was not so complex. It was pretty straightforward. Collibra has, for example, workflows and other features that help you to import information. It's all very simple to understand and to use. You sort-of knew what to do from the outset and setting everything up was pretty easy as you just followed along.

The deployment doesn't take long. It's a matter of days or maybe weeks. It certainly doesn't take months.

I started the initial phase with the development of all the information. We got the metadata that we needed from the business user. Then we added the information to the data model. The data model related to Collibra was done by the Collibra administrator. We added this information to the data model. After that, we deployed everything by exporting metadata that we inserted into an Excel format, and then we deployed this information to the production environment by loading the Excel details into the new environment. 

I was never the administrator of the solution, and therefore, I don't know too much about ongoing maintenance and what might be involved with that. I do not believe there to be a lot of technical maintenance needed.

What about the implementation team?

I handled the deployment myself. I didn't need the assistance of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

If you compare the solution to Informatica, it is much cheaper.

The licensing for this product is on a yearly basis and you have to pay for the type of users that access the platform. For example, if you want to have a user in read access mode, you don't have to pay for them. 

However, if you want a write access user, for example, to insert information, to upload data, and so on, you have to pay for that license. Therefore there are two main charges. You have the license cost of the tool and the cost of the users that have write access. Beyond that, it's my understanding that there are no other costs.

What other advice do I have?

We're just customers. We're end-users of the product.

If a company wants to implement a solution more focused on the business aspects, this solution works well. However, if a company needs to, for example, have a solution that covers a 360 overview of a data governance implementation or a project where you have to collect business information, and also need to connect that business information to technical information, to create a data lineage and so on, there are other solutions that cover this part better. That said, Collibra is really user-friendly. It's really easy to use. For a non-technical business user, it's easy to access, to navigate information, and so on. Typically business users don't want to have an interface or don't want to use technical tools, so a company should be mindful of that.

Overall, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HJ
Consultant at a tech services company with 10,001+ employees
Consultant
Top 20
Good workflows and data lineage capabilities but needs more maturity

Pros and Cons

  • "The most valuable features of Collibra are the workflows and the data lineage capabilities."
  • "I'm fairly new to the product, however, what I generally hear from my clients is that the requirement around having ways to ingest more metadata."

What is our primary use case?

I don't use it as an individual. It's basically for my clients. I serve as a consultant for the tool. The typical use cases for the clients that we get is around metadata management and around building lineage. You can create a lineage by modifying out-of-the-box Collibra asset models.

How has it helped my organization?

While, for privacy reasons, I cannot share exact use cases, I can say that the solution helps smooth and streamline the processes of clients. 

What is most valuable?

The most valuable features of Collibra are the workflows and the data lineage capabilities. They help improve the client's existing processes. You can map those into workflows and those processes can directly be done on Collibra. Basically, what happens is, you directly script the metadata for the process that is happening.

What needs improvement?

I'm fairly new to the product, however, what I generally hear from my clients is that the requirement around having ways to ingest more metadata. Currently, with Collibra, they provide you a catalog platform, which helps you integrate or get metadata from a few commonly known platforms, like Tableau and IBM Db2, and Informatica. If they could bring them through, or if they could bring in more connectors to help us ingest metadata from other systems as well, that would be really helpful. That would reduce a lot of time and effort from our end.

If people had backward compatibility as well, that would be much better. I've also worked on other technologies, primarily Java, which is very, very much backward compatible. Any new implementation which they bring in does not impact your existing work to a heavy extent. It would be helpful if Collibra was similar.

For how long have I used the solution?

I've been using this solution for the past two and a half to almost three years.

What do I think about the stability of the solution?

The stability as of now is quite good. We do get regular updates from the Collibra platform and that is good. In terms of performance, at the end of the day, it boils down to how your infrastructure is. However, we haven't really faced any issues with our clients.

What do I think about the scalability of the solution?

If you have an on-premise setup, then the scalability is entirely in your hands it depends on the sizing. However, if you have a cloud-related Collibra setup then the scalability is pretty good. 

In terms of internal scalabilities, such as the different platforms we can bring on or onboard onto Collibra, it is good as of right now. However, if we have more connections or if you have leads to ingest data from these different sources, it could be better. That is an area where we can still see some improvement.

How are customer service and technical support?

I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs help, we ask them to route it via their fortified product partners. We get a resolution that way. I haven't directly interacted with Collibra.

How was the initial setup?

I was not involved in the initial setup as that is taken care of by the Collibra team.

What about the implementation team?

We implement the solution for our clients according to their requirements. Collibra also does a lot of the implementation process as well.

What's my experience with pricing, setup cost, and licensing?

I do not have visibility into the pricing of the product. It's not an aspect of the product I handle.

Which other solutions did I evaluate?

My overall IT experience is only for three years. I basically started working with Collibra. Therefore I have not really evaluated other solutions. I've never run a comparison with other market tools like Informatica or other ETL-based tools, for example.

What other advice do I have?

If you know Collibra's history, the tool is fairly new to the market. It is maybe eight to 10 years old. Within the past three years, we've seen the Collibra platform, or the Collibra product, changing a lot and developing a lot. They've been incorporating a lot of user suggestions. I would say the DBA, the system we've learned, the product is still quite immature. However, it's developing. Earlier, they were using a few core APIs, which will now be deprecated in the newer version. Even though those are mapped to a newer functionality, it's an ever-changing thing. That does impact all your backend code and workflows. New users just need to be aware that it's still evolving.

Collibra generally, is trying to incorporate as many new solutions into its product. That sometimes comes at the cost of an existing solution being removed due to coaligned abilities which you have already kind of implemented with the clients. It's kind of a reimplementation on the newer versions for a newer component. It's something to be aware of.

From a client perspective, I rate it as a six out of ten. From a market perspective, I can rate it as a seven or eight. As much as I have heard that tool is comparatively unique and that lineage and the other capabilities like workflows that this brings to the table, compared to other products in the market, is kind of better. From a product perspective, I have to rate it as a six or a seven. And from a developer perspective, I'll rate it as a six. Overall, if I had to rate it on every aspect, I'd give it a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DP
Senior Consulting Analyst at a construction company with 5,001-10,000 employees
MSP
Easy to use with good customization capabilities and great features

Pros and Cons

  • "It's incredibly easy to use."
  • "Every time you change or publish a new questionnaire for certification, you have to basically go into the code and update the new version of the questionnaire."

What is our primary use case?

We use the solution mostly for a client. There are a port catalog and dashboard cataloging features that they use. That said, the principal use case, even though there are a number of use cases, is using it as a business glossary for terms throughout the institution.

How has it helped my organization?

We're saving a ton of time. There are complex terms like year to date, et cetera, and defining what university means or what college means, and the validations between certain aspects of the organization allow us to have a single source of truth for agreements on that information pulling from whatever status system. It's basically eliminating any data systems that might have been used previously and eliminating any last-minute scramble or days of back and forth questioning from stakeholders to other analysts, trying to figure out what the single source of truth is. This product creates a central repository for terms in their metadata and provides a platform for further changes and approvals for that.

What is most valuable?

It's incredibly easy to use. As far as the user-friendly aspect is concerned, it's good. The search function within Collibra for desktop is pretty cool with many hotkeys, and especially for having to build a business glossary, if somebody's confused about a term, they can use the hotkey to pull it up on Collibra for desktop, wherever they are.

With the application installed, you don't necessarily have to go to Collibra to utilize it. 

I do like the workflow customization feature as we're able to customize workflows that give ownership to the stewardship organization rather than have to rely on out-of-the-box workflows. You make it an IT function. The IT department can set it up and then put it in the hand of the stewardship organization through customization and a feedback loop, with the stewards able to make it do what they need.

The tried and true features and functions are solid. These features develop in a very good direction as new releases come through.

The stability is good.

The scalability is there if a company would like to expand. 

What needs improvement?

There are still some new features being released and unveiled such as the certification workflows or questionnaires for dashboard certification, and stuff like that, that will improve a lot as releases go on. There are just minor things here and there that can change. 

Every time you change or publish a new questionnaire for certification, you have to basically go into the code and update the new version of the questionnaire. Just little things here and there like that will, as features improve, be improved as well. 

Much like other tools, some things can be a little bit immature sometimes.

I'm a little bit limited in some of the features that we have available. It can be a little bit clunky or require extra Windows that aren't necessarily needed. It can get a little bit over-complicated here. It would be nice to have some of the workflow functionalities a bit more usable. There could be more advanced customizations and more added features.

For how long have I used the solution?

I've used the solution for about six months at this point. 

What do I think about the stability of the solution?

In general, the stability has been good. there have been no hiccups or issues of any kind. It seems to be reliable. 

What do I think about the scalability of the solution?

The solution seems to be very scalable, from what I have witnessed so far. if a company needs to expand it, it can do so. 

It's my understanding that we have around 200 users on the solution right now. We have several admin users and 200 business users. I'm not sure of the exact size. It may even be more than that at this point. 

It's a solution we're actively using. I'd say we are using it a moderate amount. 

How are customer service and technical support?

I haven't personally been in touch with technical support. I know my team has, however, I have not heard any feedback. I can't speak to how helpful or responsive they are. 

How was the initial setup?

I wasn't a part of the initial setup process. I can't speak to how simple or complex the process was in terms of implementation.

What about the implementation team?

As I was not a part of the implementation process, I'm not sure if an integrator or consultant was used to assist in the setup process. 

What other advice do I have?

We're partners. 

We're using the most recent version of the solution at this time. What I've been doing is product management on developing features and workflows for the customers or for the stakeholders.

The insight I would have for others considering the solution would be that it's a blank canvas. What makes it effective is understanding the use cases very well with the customer and designing the product to appropriately fill that need. The better you can understand the use case, the better that you can design it in a user-friendly fashion and get feedback from the stakeholders and get by in and organizational and ownership of the data that are you using, the more success you're going to have.

I'd rate the solution at a nine out of ten. I'm satisfied with what we've done so far. And I'm looking forward to working with the solution in the future.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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